Volvo Cars San Antonio

Great Service Experience My Volvo had some issues that weren't resolved during the extended warranty period. Even though my warranty had expired, Kevin Nichols had arranged fo My Volvo had some issues that weren't resolved during the extended warranty period. Even though my warranty had expired, Kevin Nichols had arranged for the dealer to honor the service at no charge. While my vehicle was in the shop, I had some routine maintenance completed. Kevin communicated to my throughout the time my car was in the shop and had all work completed on time. I greatly appreciate his customer service. This was a great experience and I felt extremely comfortable having Kevin manage my vehicle maintenance. More

Wonderful from start to finish!!! I received a thank you note today, 1 week after purchasing our vehicle... this is following the fresh baked cookies that were sent in the mail. Who do I received a thank you note today, 1 week after purchasing our vehicle... this is following the fresh baked cookies that were sent in the mail. Who does this?! I was blown away with the courteous service David and his associates provided on the day we purchased our vehicle and I am still continuing to be "wowed". They really worked with us and made it a stress-free, smooth transaction. David, Stephen and Mike each called us by our names the whole time and at the end of the day they gave us their business card, making it a point to reference their cell numbers in case we had any additional questions or concerns... THIS IS WHAT CUSTOMER SERVICE IS ALL ABOUT!!! They will continue to receive our business as well as our referrals. Five Stars for a job well done Volvo of San Antonio! More

Service Experience Kelli Davis, the service representative, was extremely friendly and helpful, and the service was efficient. I was also provided a loaner that is nic Kelli Davis, the service representative, was extremely friendly and helpful, and the service was efficient. I was also provided a loaner that is nicer than the vehicle I left for service. Highly recommend. More

THE WORST EXPIERIENCE EVER I came in to have 2 brake bulbs replaced. The bill was $100 . YES... $100. I would rate them a 0 if i could. I will NEVER return I came in to have 2 brake bulbs replaced. The bill was $100 . YES... $100. I would rate them a 0 if i could. I will NEVER return More

Used car purchase experience Recently bought a late model used car from this dealership. Miguel Hernandez was our sales consultant and we were very pleased with him. Introduced Recently bought a late model used car from this dealership. Miguel Hernandez was our sales consultant and we were very pleased with him. Introduced us promptly to Michael Hernandez, sales manager who was also very friendly and interested in making our experience enjoyable. Also enjoyed our time with the business manager, Fred Villarveal. Very good service, friendliness and flexibility. Would highly recommend to anyone considering a used or new car purchase. More

Recent Buying Experience Ms. Lauren Dennis was our sales representative for the purchase of a 2017 Volvo XC90. Lauren was very knowledgeable of the product, attentive and res Ms. Lauren Dennis was our sales representative for the purchase of a 2017 Volvo XC90. Lauren was very knowledgeable of the product, attentive and respectful during the process, and responsive to our needs. This vehicle was a birthday gift for my wife, who wanted a specific color and option package. Lauren and Peter were able to match these specifications with a vehicle still in Sweden and get us the exact car that we wanted. The entire experience was the best we've ever had in 40+ years of car buying. This is quality customer service coupled with an excellent automotive product! More

Joel Lozano, New Car Purchase experience Mr. Lozano was our sale representative for the purchase of a Volvo XC90. Mr. Lozano was very respectful and took his time to explain all the features Mr. Lozano was our sale representative for the purchase of a Volvo XC90. Mr. Lozano was very respectful and took his time to explain all the features of the vehicle. Negotiation process was handle via email and over the phone. What I felt comfortable, is that at no given moment, I felt pressure by Mr. Lozano. He was very attentative and responsive More

Volvo of SA Review Reliable, trustworthy service department. The staff are over-the-top helpful! I feel confident in recommending them to anyone who is looking to servic Reliable, trustworthy service department. The staff are over-the-top helpful! I feel confident in recommending them to anyone who is looking to service their Volvo. More

attentive! Hate car shopping! This was probably the best experience we've had. Salesmen were not pushy but attentive and really listened to what we wanted. Great Hate car shopping! This was probably the best experience we've had. Salesmen were not pushy but attentive and really listened to what we wanted. Great overall experience. More

Somewhat unhappy Service was fine but when we got the car returned the j cleaning of the car was not good! Nothing like the first time . I had to reclean all the windo Service was fine but when we got the car returned the j cleaning of the car was not good! Nothing like the first time . I had to reclean all the windows. Also, they somehow put a big scratch in the leather steering wheel! More