
Volvo Cars San Antonio
San Antonio, TX
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Wonderful service/ no gimmicks The gentleman who helped us with straight forward with all of the details. We received the Carfaxs and took the vehicle for a test drive. He took his The gentleman who helped us with straight forward with all of the details. We received the Carfaxs and took the vehicle for a test drive. He took his time and was very patient. He also provided snacks and coloring books for my 4-year-old! I highly recommend them. More
Very good experience with a 14 year old S80 I had an issue with several of the original computer modules with my 14 yr old S80 that only the Dealership could handle. Was working around a busines I had an issue with several of the original computer modules with my 14 yr old S80 that only the Dealership could handle. Was working around a business trip and Kaylie, the service advisor, did a great job of working with me, keeping me informed and having my car ready for me to pick up on my way back from the airport when I returned at the end of the week. Will not hesitate to use them again. More
XC90 Service Check in Service was fast, thorough, and part was ordered for work to be completed at a later date. I have no complaints at all. Would go back there in a hear Service was fast, thorough, and part was ordered for work to be completed at a later date. I have no complaints at all. Would go back there in a heart beat. More
Excellent customer service I stopped in on a Saturday for my regularly scheduled 82,000 mile service, and asked that the service department check out the Check Engine light that I stopped in on a Saturday for my regularly scheduled 82,000 mile service, and asked that the service department check out the Check Engine light that had turned on the day before. The diagnostic revealed an issue that required the department to keep my car until a part was received. I had to be in another city, so my service adviser loaned me a car, and kept me updated on the issues until I was able to pick up my car the following Friday. More
Check Engine Light My check engine light came on one morning on the way to work, so I called immediately to get an appointment. The associate that reserved my spot was a My check engine light came on one morning on the way to work, so I called immediately to get an appointment. The associate that reserved my spot was able to get a loaner for me pretty easily. I came to my appointment and was helped out by Kelli Davis. She was very polite and professional. She took my information down and I was in my loaner in less than 10 minutes. Kelli called me the next day and informed me what happened with my vehicle. She called me again later in the day to let me know it was ready. The communication was very good, I didn't have to go out of my way to find out what was going on. I returned the loaner and again, in less than 10 minutes, I was driving off in my vehicle. The process was painless and th customer service was excellent. More
Quick and painless Service was great. Kevin was professional. Thanks for the help. I would recommend. My experience was quick and painless and I was kept informed even o Service was great. Kevin was professional. Thanks for the help. I would recommend. My experience was quick and painless and I was kept informed even on such a small repair. More
Service was exceptional. Regular maintenance, updates, and recalls were all taken care of. A loaner car was given. Kelli was very helpful and worked around m was exceptional. Regular maintenance, updates, and recalls were all taken care of. A loaner car was given. Kelli was very helpful and worked around my schedule and needs. She did an exceptional job. More
Vey profesionals and everybody helps you. I'm very happy with the service, they respond immediately and always with a smile. They took care of my car. I did not pay anything I'm still under wa I'm very happy with the service, they respond immediately and always with a smile. They took care of my car. I did not pay anything I'm still under warranty and plus, they washed my car for free. Thank you, Laura More
Another visit Brakes squeeking, air temp not regulating correctly with outside temp gauge. Customer service always very friendly that's why I drive from Pflugervi Brakes squeeking, air temp not regulating correctly with outside temp gauge. Customer service always very friendly that's why I drive from Pflugerville to San Antonio. More
So professional and so helpful Kevin in the service department was his usual very helpful self. Ray Aguilar, from whom we have leased several Volvos is always so willing to help Kevin in the service department was his usual very helpful self. Ray Aguilar, from whom we have leased several Volvos is always so willing to help with whatever issue we may have. These two gentlemen are an asset to your organization and we are so pleased to be able to deal with professionals like them. More