Volvo of San Antonio - Service Center
San Antonio, TX
1,132 Reviews of Volvo of San Antonio - Service Center
Great service The technicians valued my input regarding the service my vehicle required, and didn't attempt to sell me with service I didn't need. My time was value The technicians valued my input regarding the service my vehicle required, and didn't attempt to sell me with service I didn't need. My time was valued also. More
Great service on a Volvo xc60 Had to take my new XC60 in because the drivers side AC wasn't working and it only blew heat when the temp was on low. Took it in and they told me it w Had to take my new XC60 in because the drivers side AC wasn't working and it only blew heat when the temp was on low. Took it in and they told me it was a problem with the tube and A/C liquid in the A/C. They replaced the tube and filled it with the liquid and then sent it over. Drove car off the lot and the A/C still didn't work, so I brought it back in and they worked on it immediately. Apparently there was also a problem with the filter that was closed, so they replaced it that day and called me the next morning saying my car was ready to be picked up. The car is fixed and I am very happy with it! Gave quality of work a 4/5 because they didn't find the problem the first time, but fixed all the problems with no questions asked. More
Very Helpful This is my 2nd XC60 from this dealership. I love the staff. They are very helpful, listen to my concerns, and treat you with kindness and respect. This is my 2nd XC60 from this dealership. I love the staff. They are very helpful, listen to my concerns, and treat you with kindness and respect. More
XC 90 Service Replaced struts, performed front-end alignment and replaced gear shift knob. Good work. Couldn’t find coupons to help bring price down. That would Replaced struts, performed front-end alignment and replaced gear shift knob. Good work. Couldn’t find coupons to help bring price down. That would have been good if I would have had one/some. More
30,000 service Dealership was courteous, well kept, and did not try to hard sell me on additional parts or services during a routine maintenance appointment, which I Dealership was courteous, well kept, and did not try to hard sell me on additional parts or services during a routine maintenance appointment, which I appreciated. More
Excellent customer service from the Service Center Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right servi Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right services for our vehicles. Rocco Margiotta really knows how to run a customer centric service center. He makes us feel like we're the only customers they have with his personal attention and care to our needs. Thank you for taking such great care of us and for reassuring our continued commitment to Volvo over the years! Knowing that we have this team backing our vehicles makes us proud and confident repeat Volvo owners. More
Service personnel is always wonderful! Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a ve Unfortunately, we have had to use the service department numerous times in the past few months for a recurring issue with our 2016 XC60. This is a vehicle issue, however, not a service issue. Payton has never been anything but kind and efficient. The lady who handles the loaner cars and payments is also always friendly and helpful. More
Helpful They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appr They were super helpful here. They were also very accommodating in helping me get a rental and getting warranty coverage for my repairs. I really appreciated it. More
used car problem My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. U My recently purchased used car popped up with a check engine light for the catalytic converter, something which would be a major expense to replace. Upon calling the general manager he suggested checking it it out and advising me that if that was the problem it was likely under warranty. It was and I drove away with no charges. More
Great assistance New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work New vehicle needed module replaced (failed) 2019 XC40 , WAS provided a loaner , kept in the loop on the status of the repair . Smooth service work , great staff More