Volvo of San Antonio - Service Center

Great service, VIP treatment Always have great service at this dealership, will keep coming back for years to come. Quick attention to problem, received a loaner car for all time Always have great service at this dealership, will keep coming back for years to come. Quick attention to problem, received a loaner car for all time required for repairs even though it occurred on a holiday! More

Repair of rear seats and dent removal As always, the intake team last Saturday was amazing 12/29/2018 as I shared I would be traveling so wanted to leave for repairs. The team was friendl As always, the intake team last Saturday was amazing 12/29/2018 as I shared I would be traveling so wanted to leave for repairs. The team was friendly, prompt and #1 reason I LOVE VOLVO Service. I have had friends who own BMWs, Mercedes etc. and have converted them over to VOLVOs because it cannot be beat on quality, reliability and service. Jim, took my order ticket and made everything happen so as soon as I landed yesterday morning my truck was ready so was able to Uber right from airport get our wheels so all our luggage from trip could be driven home. Could not be happier!!! Until my next service know I will be recommending more people to make the smart purchase. Respectfully, Judy Johnson-Kinlaw More

I will never go to volvo again They say you're covered under the warranty but my paint chipped on two different doors and they said it was bird xxxx that caused it. When I park my They say you're covered under the warranty but my paint chipped on two different doors and they said it was bird xxxx that caused it. When I park my car in a garage. More

Very professional experience from the service dept. I purchased my 2016 Volvo V60 used from another local dealership. Prior to the purchase, I consulted with Principle used car sales personnel, who ga I purchased my 2016 Volvo V60 used from another local dealership. Prior to the purchase, I consulted with Principle used car sales personnel, who gave me excellent advice. Upon taking delivery of my V60, I noticed a braking problem which I communicated to the other dealership. Long story short, I worked with Principle & the other dealership for superb Volvo replacement brake pads done at Principle at no cost to me (covered by the other local dealership). Your service personnel also identified spark plug replacement under warranty as well. Thanks very much for an excellent experience! More

Great customer service Appointment was easy to make ,adequate reminders well in advance, free loaner, and work finished ahead of schedule. What could be better. All work was Appointment was easy to make ,adequate reminders well in advance, free loaner, and work finished ahead of schedule. What could be better. All work was explained and efficient. More

First time service center visitor Friendly greeting, quick and thorough response to questions, service completed before estimate and full explanation of repairs. No complaints only co Friendly greeting, quick and thorough response to questions, service completed before estimate and full explanation of repairs. No complaints only compliments. I will be back. More

Really nice customer service Great attention to detail and follow up by the service reps. Always a pleasure to deal with the service guys! They are professional and personal ever Great attention to detail and follow up by the service reps. Always a pleasure to deal with the service guys! They are professional and personal ever time! More

Great service in a timely manner. Great service, quick turnaround on service to vehicle. Phillip is a great service rep and always keeps great communication. Would come back again. G Great service, quick turnaround on service to vehicle. Phillip is a great service rep and always keeps great communication. Would come back again. Great dealership. More

Extra Mile I have purchased Volvo over the past 15 years. The quality of the car and the extra mile the service department goes for there customers is what keeps I have purchased Volvo over the past 15 years. The quality of the car and the extra mile the service department goes for there customers is what keeps me coming back. More

Great service and easy online system to make our appointmen. This was our second visit to Principle Volvo for routine service and the staff were great. Easy online appointment system and the Service Writer was v This was our second visit to Principle Volvo for routine service and the staff were great. Easy online appointment system and the Service Writer was very detailed in his explanation of what was done to our Volvo. More