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Volvo of San Antonio - Service Center

San Antonio, TX

4.4
1,132 Reviews

1,132 Reviews of Volvo of San Antonio - Service Center

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November 01, 2018

Taken Care Of, As Always Dealership handled an unexpected warranty issue. My vehicle was dropped off right before closing and it was taken care of early the next day and was r More

by Tina T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Carroll
Nov 05, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your positive review, Tina! We greatly appreciate it. If you ever need anything at all, please let us know.

November 01, 2018

Anything These guys are great at everything! They even serviced my F250!!! Got it in and out way quick! Been coming here for nearly 3 years! More

by ROCCO.MARGIOTTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton Thompson, Erik Juarez, Philip Carroll, Jim Breitler, Kevin Nichols, Rocco Margiotta
Nov 05, 2018 -

Volvo Cars San Antonio responded

Thank you so much for the review, Rocco! We think you're great, too. :)

November 01, 2018

excellent customer service Kevin, Phillip and everyone I’ve ever met in service are the reason I keep coming back. I’m on the road a LOT! They treat me like family and make sure More

by JEFF.HABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lozano, Kevin Nichols, Philip Carroll, Ray Aguilar, Danny Garza
Nov 01, 2018 -

Volvo Cars San Antonio responded

Jeff, thank you so much for this 5-star review! You're always welcome here at Volvo of San Antonio and we hope to see you soon. Take care!

October 31, 2018

Recent repair I brought my wife’s s60 in for electrical repairs on Saturday. The service advisor greeted me, very cordial, and a handshake. He acted as if my wife d More

by DARBARLAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Nov 01, 2018 -

Volvo Cars San Antonio responded

Thank you so much for taking some time to leave a review. We are sorry to hear that the service advisor did not greet both of you upon arrival and we will make sure to pass along this feedback as we never want our customers to feel unwelcome or undervalued. Thank you, truly, for your business, and please let us know if you ever need anything at all.

October 30, 2018

Vehicle Maintenance It’truly a pleasure to have our vehicle serviced at this particular dealership. Our service advisor, Kevin, is excellent. His ability to stay in top More

by WILLIE.C.WILLIAMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucus, Kevin Nichols
Nov 01, 2018 -

Volvo Cars San Antonio responded

Thank you so much for the positive review, Willie! We greatly appreciate your continued business and will always take care of you here at Volvo of San Antonio. Take care and we hope to see you soon!

October 30, 2018

1 year old battery not replaced under warranty. Wife's S-60 had a problem that was draining the battery last year. She was told the problem was fixed and given a new battery under warranty. The ch More

by PRABRAHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 07, 2018 -

Volvo Cars San Antonio responded

Thank you for taking some time to leave a review. We’re so sorry to hear about your negative experience with our service department here at Volvo of San Antonio, and we definitely want to make sure that you and your wife are taken care of. If you could please give our Service Director, Rocco Margiotta, a call at 210-591-1318, we will do our best to rectify the situation.

October 30, 2018

Top Notch I have had nothing but great service here since purchasing my Volvo. The advisors are always helpful and make it easy to get in and out when you need More

by cfonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton, Rocco Margiotta
Oct 30, 2018 -

Volvo Cars San Antonio responded

We always aim to provide top-tier customer service, so it fills us with joy to hear we continue to provide excellence for you every time. Please know you're always welcome here at Volvo of San Antonio and we hope to see you soon.

October 30, 2018

I waited an hour to half for my car to be washed Not a good experience for me. Took my car in on Saturday picked it up the following Saturday It had not been washed, So they went to go wash it it More

by spanishsisqo02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure what the gentleman's name was.
Nov 07, 2018 -

Volvo Cars San Antonio responded

We’re so sorry to hear about the wait time associated with your car wash, as we always want our customers to know their time is valuable to us. If you could please give our Service Director, Rocco Margiotta, a call at 210-591-1318 at your earliest convenience, we will make sure you are all squared away. Thank you for your time.

October 29, 2018

Professional & Knowledgeable Service personnel are extremely knowledgeable about my vehicle (S80), and communicate specifically work needed, work performed, warranty coverages, an More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payton, Rocco Margiotta
Oct 30, 2018 -

Volvo Cars San Antonio responded

Thank you so much for the positive review! Our service team always aims to provide the highest levels of customer service, and we're so happy to hear they took such great care of you. Reach out if you ever need anything!

October 29, 2018

Great 1st Service Experience Best in class service! Friendly staff from start to finish. After I stated that I would be waiting for the vehicle but I brought my laptop to ca More

by tsdophied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Oct 30, 2018 -

Volvo Cars San Antonio responded

We're overjoyed to hear our service team made sure you had an excellent experience with us here at Volvo of San Antonio. Let us know if you ever need anything!

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