Back

Volvo of San Antonio - Service Center

San Antonio, TX

4.4
1,132 Reviews

1,132 Reviews of Volvo of San Antonio - Service Center

Sort by
October 03, 2018

Jim was one of the best I have ever had business with my service was for my 2018 XC 90 (first one) Making the appointment was very easy & service was done quick and great. I would come back to this Deal More

by HARRIGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
Oct 04, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with our service team, and we hope to see you sometime soon. Take care. :)

October 03, 2018

Great service My service consultant, Peyton, was fantastic. He alerted me to issues in my service, gave options, and let me choose my plan of action. Very kind and More

by whkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton
Oct 04, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your positive review! Peyton is an awesome member of our team and we are so glad he is here--we appreciate your business and hope to see you soon.

October 03, 2018

Great Service as always Kevin and Philip were amazing to deal with. I live 3 hours aways and they made sure my visit went smoothly without any issues. This is my favorite ser More

by ALOPEZJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols, Philip Carroll
Oct 04, 2018 -

Volvo Cars San Antonio responded

We greatly appreciate your positive feedback, thank you so much! We strive for excellent customer service always and are so happy to hear our team worked hard to ensure you would have a wonderful time with us. Please let us know if you ever need anything.

October 02, 2018

Quick, efficient service Volvo of San Antonio is a great place to get your Volvo serviced. From the super friendly staff to the comfortable waiting areas, to the quick turn ar More

by gbstone69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Breitler, Ray Aguilar
Oct 04, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your continued business, we love to hear from our happy and loyal customers! Please know you're always welcome here at Volvo of San Antonio and we hope to see you soon.

October 02, 2018

Reassurances I worries about some previous work. They asked me to drive it in. They put a Master mechanic while i was there. Half an hour or so later i was driving More

by KATEDARLINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols, Rocco Margiotta
Oct 04, 2018 -

Volvo Cars San Antonio responded

Haha! Thank you kindly for your positive review. We always do our best to ensure everyone's safety and happiness, including husbands who are helping their wives get their car serviced. Please let us know if you ever need anything and we hope you guys take care.

October 02, 2018

Excellent service By far the best service we get at any dealer, always courteous lee is up to date and explain everything and without pressure. Kevin was very courteou More

by TRICIAJIMENEZ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nichols
Oct 02, 2018 -

Volvo Cars San Antonio responded

Tricia, thank you kindly for your 5-star review! We love hearing our team goes above and beyond to make sure our guests are taken care of--please let us know if you ever need anything.

October 02, 2018

Great Service Ruben worked diligently to solve my car’s repeated sunroof issue. Rocco was very professional and accommodating. He listened to my issues and made s More

by Volvo owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Margiotta
Oct 04, 2018 -

Volvo Cars San Antonio responded

Thank you so much for your 5-star review! We greatly appreciate it. Please reach out if you ever need anything at all.

October 01, 2018

same problem and paid too much i visited same problem for 3 time service which is engine light and i think i paid too much first and second time what did you guys do??? and chargi More

by jungbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Nichols, Philip Carroll
Oct 04, 2018 -

Volvo Cars San Antonio responded

Hello, and thank you for your review. We are so sorry to hear that your experience with our service department was a negative one, and we would like to do our best to try and rectify the situation. Please give our Service Director, Rocco Margiotta, a call at 210-591-1318, and we will try to get everything squared away for you. Looking forward to hearing from you!

September 30, 2018

Terrible Far from the high end service one would expect from Volvo. Rude and incompetent, lack of follow up, horrible loaner. This is my first time leaving a n More

by XC90 no more
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Juarez
Oct 04, 2018 -

Volvo Cars San Antonio responded

Thank you for your feedback. We’re deeply sorry to hear that your recent service experience left you with such a negative opinion of Volvo of San Antonio. If you could please give our Service Director, Rocco Margiotta, a call at 210-591-1318, we will try to find the best solution for you. Thank you!

September 30, 2018

Oil change and alignment - Excellent Customer Service Principle Volvo, Erik Juarez (my technician) and the team from day one have consistently provided excellent customer service from the initial phone ca More

by MORAYPFEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Juarez and Brad, Rocco Margiotta
Oct 02, 2018 -

Volvo Cars San Antonio responded

Moray, we are so happy to hear our team went above and beyond to ensure you were taken care of. Please know you're always welcome here at Volvo of San Antonio, and you can let us know if you ever need anything at anytime.

...
25
...