Volvo of San Antonio - Service Center

Volvo e-csll Went in for re-call Richard took great care of me. Staff was polite and helpful for a busy Monday. Visited with some of the folks when I bought my t Went in for re-call Richard took great care of me. Staff was polite and helpful for a busy Monday. Visited with some of the folks when I bought my two Volvos and then I was out the door with my car washed and looking like it just came off the showroom floor. Great place friendly Service & great experience. More

Fast service Fast and they knew what needed to be done. Offer refreshments and told me service was done and they were washing my car. Went over the service preform Fast and they knew what needed to be done. Offer refreshments and told me service was done and they were washing my car. Went over the service preformed and srnt me home. More

Excellent first maintenance visit I purchased a new XC-70 in early April of 2016. The dealer has offered free oil-change and related services for 10,000, 20,000 and 30,000 miles. Th I purchased a new XC-70 in early April of 2016. The dealer has offered free oil-change and related services for 10,000, 20,000 and 30,000 miles. This is an outstanding value, and I took advantage of the free 10,000-mile service. My only issue was that the service manager told me it would take about an hour and a half, and instead, it took two hours. Despite taking a bit more time, the comfortable chairs and flat-screen television in the customer waiting area made the wait (mostly) enjoyable. More

Excellent Service Richard was so helpful and attentive. He gave amazing customer service. Wish everywhere I went had customer service like the way he gives it. He was Richard was so helpful and attentive. He gave amazing customer service. Wish everywhere I went had customer service like the way he gives it. He was the only one constantly moving and helping three people at one time and it did not affect his customer service one bit. More

Great service. Service done in less than 2 hours😀But 1/2 hour extra for paperwork to complete🙁 Wait area very comfortable. Snacks, coffee and tv great. Service done in less than 2 hours😀But 1/2 hour extra for paperwork to complete🙁 Wait area very comfortable. Snacks, coffee and tv great. More

Wonderful dealership They have been great from the sale of my XC60 3 1/2 years ago to all the service I have needed. Kelly Davis is one of The best service person I have They have been great from the sale of my XC60 3 1/2 years ago to all the service I have needed. Kelly Davis is one of The best service person I have ever dealt with she is. She is positive friendly and gets the job done promptly she stays in touch with me and lets me know what the problems are with my car and how they're dealing with it and I have been pleased a 100% with all my dealings with Principle. I would not hesitate to recommend this dealership and if I ever need another car I would definitely buy another one from them. More

Volvo service department Jim B. great service visit, great customer service that is very appreciated!! He went above and beyond to take care of my Vehicle. I will continue to Jim B. great service visit, great customer service that is very appreciated!! He went above and beyond to take care of my Vehicle. I will continue to use the service here at this dealership. More

Great service Great customer service I would recommend Volvo to my friends and family. I will use their their service dept. again and would purchase another Volvo. Great customer service I would recommend Volvo to my friends and family. I will use their their service dept. again and would purchase another Volvo. More

A "Volvo" Experience A Volvo has been a member of my family for nearly fifty years. As a former member of the United States Air Force, I learned that a well maintained ai A Volvo has been a member of my family for nearly fifty years. As a former member of the United States Air Force, I learned that a well maintained aircraft was not only a dependable friend, but a safe and loyal companion. The "Service Team" at Volvo San Antonio, can make this happen during the lifetime of my Volvo. My 200+ mile drive from Rockport to San Antonio for professional Volvo service has always been worth the effort. During my four hour wait, I did not have the privilege of getting to meet any of the senior service staff; however, I was fortunate enough to have Ms. Kaley Adams, an Assistant Service Manager, as my contact person. Ms. Adams, was not only knowledgeable and proficient; but was polite, well dressed and communicative. Kaley not only kept me informed, but went to great lengths to insure that the needs of my Volvo was being met. Thank you, Kaley. I look forward to many future positive experiences with the Volvo San Antonio Team. Keep up the fine work. Richard F. LaPine Rockport, Texas More

Outstanding service! Excellent professional customer service and would recommend both service and sales for anyone debating about their next vehicle purchase or service; k Excellent professional customer service and would recommend both service and sales for anyone debating about their next vehicle purchase or service; keep up the great work! More