Volvo of San Antonio - Service Center
San Antonio, TX
1,132 Reviews of Volvo of San Antonio - Service Center
I have owned Volvo for many years. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. More
See below see Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on day of appointment. Ended up 8 hr debacle including rent a car. Also GM " BUD"has short changed me on a rebate by not repaying taxes I paid FOR tire and wheel swap on my new car. Very disturbing. More
Recurring Brake Issue I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optim I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optimistic as I know things happen. But to constantly return time and time again for the exact same issue has become extremely upsetting. I've owned 4 Volvo's and have had issues with the one I've purchased from your location from day 1. What is so upsetting is this seems as though it should be a relatively easy fix. First visit my front rotors and brakes where replaced as there was extreme shaking on braking and noise. This issue was resolved but I still had a grinding noise when braking and a roughness when driving. Techs believed it to be the dust covers, which wasn't the issue. We did this dance a couple of times, vehicle was left again where they were able to duplicate grinding noise on braking. Which resulted in rear brakes and rotors being replaced. Upon picking the vehicle up it does in fact ride smoother and there's no grinding, but now when braking I have a whistling noise coming from the rear. More
Can’t justify the cost $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last More
Excellent and Professional Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in a detailed manner Friendly dealership More
Installation & Software Update Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time. Their chat to text feature is amazing because you can get status updates from the service desk instantly without having to call. More
Great Service I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car wa I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car was cleaned afterward. More
Regular maintenance Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my business! More
Transparency, Quality and Prompt Service Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expe Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expertise were outstanding. More
Great Service I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed. I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed. More