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Volvo of San Antonio - Service Center

San Antonio, TX

4.4
1,132 Reviews

1,132 Reviews of Volvo of San Antonio - Service Center

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January 27, 2019

I have owned Volvo for many years. I totally recommend a Volvo and the Volvo dealership in San Antonio. I have been driving a Volvo since 1970 and it is my favorite vehicle. More

by farrellm47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Juarez in Service--very helpful and very professional
Jan 28, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review and recommendation! You're always welcome here at Volvo of San Antonio and we hope to see you soon :)

January 25, 2019

See below see Stopped by 5 days prior to make an appointment. No mention of recall or 10,000 mile service being performed was mentioned. I indicated i would wait on More

by timtata02
Recommend Dealer
No
Employees Worked With
Bud Pratt
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 25, 2019

Recurring Brake Issue I will now be on my 5th visit once I schedule again, with it being the 3rd time my vehicle has been left at this location. I've been patient and optim More

by Xds45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Philip Carroll
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 25, 2019

Can’t justify the cost $300.00 seems excessive for a new battery. How you justify the cost by saying it’s high because of the electronics, computers, seems lame.- Joel Last More

by lastjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown employees
Mar 21, 2024 -

Volvo Cars San Antonio responded

We are very sorry for missing the mark. Although this was a long time ago, we understand how important customer service is and a long term relationship. We have an all new team in place to serve you and look forward to another opportunity to earn your trust back. Thank you! The Principle Volvo San Antonio Team

January 23, 2019

Excellent and Professional Service was on time Waiting area comfortable and work friendly Service Advisor Payton Thompson was knowledgeable, friendly and explained service in More

by alclt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
Jan 23, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review! We hope to see you here at Volvo of San Antonio sometime soon!

January 22, 2019

Installation & Software Update Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time More

by ngarza0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
Jan 23, 2019 -

Volvo Cars San Antonio responded

Thank you for the positive review! We're always here if you need us and we hope to see you sometime soon :)

January 21, 2019

Great Service I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car wa More

by FANXJIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
Jan 23, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review! We're so happy to hear our team took such great care of you. Please come see us at Volvo of San Antonio anytime.

January 21, 2019

Regular maintenance Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my More

by FERNDALLAS
Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
Jan 23, 2019 -

Volvo Cars San Antonio responded

Thank YOU for the 5-star review! We appreciate you and hope to see you soon :)

January 19, 2019

Transparency, Quality and Prompt Service Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expe More

by jw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 21, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the 5-star review! If you ever need anything at all, please just let us know :)

January 18, 2019

Great Service I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed. More

by SIBONAE1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Juarez
Jan 21, 2019 -

Volvo Cars San Antonio responded

Thank you so much for the positive review! We're so happy to hear our team took great care of you. Reach out if you ever need anything at all!

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