Volvo Cars Tucson

First Time With Volvo I purchased a certified used vehicle through Volvo of Tucson. The price was fair for both the purchased vehicle and my trade-in. A few minor issues wi I purchased a certified used vehicle through Volvo of Tucson. The price was fair for both the purchased vehicle and my trade-in. A few minor issues with new vehicle were dealt with quickly through the dealership with Jacob Ray's assistance. Everything was handled in an afternoon, and I was provided a courtesy vehicle during the interim. Great customer service from top to bottom- management, sales, finance, and service. More

The need to stay in the Family I have been a long time Volvo owner and have also worked for Volvo NA. While I have tried other cars, Audi, BMW, Mercedes and VW I keep coming back t I have been a long time Volvo owner and have also worked for Volvo NA. While I have tried other cars, Audi, BMW, Mercedes and VW I keep coming back to Volvo because the cars just feel right. I have had many different positions in my career from E-Commerce Director, Used car sales Manager, New car sales manager and also a GM. The idea of having a no pressure dealership has alway been a goal of mine. The Volvo store in Tucson has been a plesant suprise, the staff in general has been wonderful and very attentyie with out overpowering the customer. The sales professional I delt with time was Jacob Ray. very helpfull to say the least and in tume with our needs. It is always hard to explane why I bought another Volvo when our Daughter works for Acura, but as alway a Volvo is a Volvo and there is nothing else will do. More

Great Service I have a new 2017 Volvo XC 90 and was getting an error code indicating some reduced functionality with the City Safety Software. The problem was tra I have a new 2017 Volvo XC 90 and was getting an error code indicating some reduced functionality with the City Safety Software. The problem was traced back to a defective seatbelt assembly on the driver side which the dealership had in stock and was replaced immediately under warranty . More

Best car buying experience ever! My boyfriend and I are new to Tucson and needed a second car. We went to another dealer in town where we were given less than ideal customer service, My boyfriend and I are new to Tucson and needed a second car. We went to another dealer in town where we were given less than ideal customer service, and decided to leave. When we arrived at Volvo we were instantly greeted, offered water, and shown cars that were in our budget. The entire process was seamless and our salesman was honest, upfront, and helpful. Before leaving with the car we purchased we were shown how to use the radio, bluetooth and other systems of the car. After we bought the car, we found that a door wasn't closing properly and took the car back to the dealer to be fixed. Since we were buying a used car that was no longer under warranty, we expected to pay for the repairs, but Volvo of Tucson said the repairs would be done at no cost to us, and they gave us a loaner to use while our car was being fixed. My boyfriend and I left the dealer almost in shock by how caring and nice everyone was at Volvo of Tucson. I will be recommending them to any in need of a new car in the Tucson area. More

Great Experience! Best car buying experience yet! Staff goes the extra mile for you. They are very nice, knowledgeable and patient. This car buying experience was very Best car buying experience yet! Staff goes the extra mile for you. They are very nice, knowledgeable and patient. This car buying experience was very relaxed and comfortable. More

Excellent experienceat Volvo of Tucson Just purchased a vehicle from Volvo of Tucson and I could not be more pleased with the service. From Jacob the salesperson to Branden in finance, I wa Just purchased a vehicle from Volvo of Tucson and I could not be more pleased with the service. From Jacob the salesperson to Branden in finance, I was treated with respect throughout my time with them and they worked as a team to get me into my new vehicle at a price we were both pleased with. I've been through the hassle of purchasing through a dealership in the past and considered it a nightmare. This company and their staff are professional and are there to assist in any way possible. Nice lounge area too with a large television, coffee, drinks, and snacks, while you wait. I would recommend this locally owned dealership to anyone looking to purchase a new or used car soon. More

Excellent effort My experience was very friendly and not in that sleazy sales guy way, but like an honest friend who was trying to help you. Excellent customer servic My experience was very friendly and not in that sleazy sales guy way, but like an honest friend who was trying to help you. Excellent customer service and solid communication. The only quasi complaint I have is that I don't typically put up with being passed off from salesman to salesman, but this is a small dealership and I respect the challenges they face. I worked with at least 4 sales guys, but they delivered a consistent experience that did not involve repetition of sales pitches. I received at most 1 follow up call per visit and if I asked for some numbers or information, they delivered it promptly. I rated their pricing as "excellent" because they had some excellent deals on new volvos ($7,500 off) which is amazing for Volvo. More

Mis diagnosis from subaru dealership tucson Purchased my volvo xc70 on jan 2017 from subaru dealership tucson, that is owned by the same owners. The car had issues the day i purchased it (they Purchased my volvo xc70 on jan 2017 from subaru dealership tucson, that is owned by the same owners. The car had issues the day i purchased it (they would not even offer any warranty for it) but every time i bring it there to check for issues, they just said its nothing but check engine is always on and warning signs to shut down the engine. But i at several times mentioned to the subaru dealerfhipto bring my car to volvo service center but they refused because they said that i purchased the vehicle from them. Finally after 4 to 5 visits the subaru service brought the car over to volvo service. Finally, volvo of tucson service was able to pin point the issue. The Mis diagnosis from subaru service center has cost me $700.00 out of pocket for no reason. Thank you Adam for assuring me that i can bring my car to volvo dealer for any issues. Excellent.Taking the time to fix the actual issue with the car. More

Seriously, stop by and see what they can do for you... On a whim my wife and I stopped by Volvo of Tucson at the NW Automall. We were met by Branden Hansen and Mike Habib. This was the beginning of one of On a whim my wife and I stopped by Volvo of Tucson at the NW Automall. We were met by Branden Hansen and Mike Habib. This was the beginning of one of the most pleasant car buying experiences in our lifetime. The salesmen made us feel like family from the onstart of the vehicle shopping. We have never, ever purchased a foreign built vehicle before, and rarely have we purchased a used vehicle. This time we broke the mold and purchased a 2014 S60, with only 27000 miles on it. The vehicle was completely gone over by the Excellent Service Department, and to date, they have addressed any questions I have had in regards to the vehicle's operations. Each time I brought the vehicle in for service, they have a loaner car ready and waiting for me. It is like being at a spa resort for vehicles. There are absolutely no negatives I could mention with regards to purchasing a vehicle from this dealership. I didn't know anyone who worked here prior to our first visit, we came in cold off the street, they treated us with respect and dignity, and this is a review in my own words, I am receiving nothing in return for this posting. All I can say, to sum it up, is from someone who has been driving for over 45 years, I was totally blown away by the friendliness, professionalism, and dedication of the sales and service staff. You will not be disappointed if you have a chance to pay them a visit. Gerry V. More

Great Car Buying Experience! We had just a perfect car buying experience with Volvo of Tucson. Branden and Mo both handled us professionally, no pressure and no BS. Never had a be We had just a perfect car buying experience with Volvo of Tucson. Branden and Mo both handled us professionally, no pressure and no BS. Never had a better experience. Thank you! More