Volvo Cars West County

Outstanding customer service. West County Volvo is top notch. Tom Caulkins was incredibly attentive and got me exactly what I wanted.. Mat in finance was very knowledgeable and he West County Volvo is top notch. Tom Caulkins was incredibly attentive and got me exactly what I wanted.. Mat in finance was very knowledgeable and helpful in getting me the best possible financing and products that fit my needs. Tom and Mat are the BEST! We will never buy a car anywhere else! Highly recommend West county Volvo! More

Tom does a great job in the sales department. Informative but no pressure. Thanks for a terrific experience! Informative but no pressure. Thanks for a terrific experience! More

Tom Calkins and the West County Volvo was a tremendous pleasure to work with!! I have purchased a few cars in my day and this was possibly the best experience yet. pleasure to work with!! I have purchased a few cars in my day and this was possibly the best experience yet. More

Greg and the team always make it a great service trip. Thank you for going above and beyond every time. Thank you for going above and beyond every time. More

Tom was amaizing, very patient and understanding, he made our experiance very plaesent. I couldn’t ask for better service. Thank you Tom! our experiance very plaesent. I couldn’t ask for better service. Thank you Tom! More

Service was fast and easy, however we went in for an oil change and we decided to pay for the polestar engineered optimization ($1500). Got the call that the car was ready and my wife picked it up. We thoug change and we decided to pay for the polestar engineered optimization ($1500). Got the call that the car was ready and my wife picked it up. We thought that buying a luxury car like this would include a car wash with an oil change. Even my 2015 VW Jetta gets a free car wash at the dealership when we take it in for oil changes. Another thing was, my wife was inspecting the polestar badge on the rear of the vehicle and it looks like tar or glue is all over the front of it which I'll need to clean up myself. Not sure who serviced the car themselves but the salesmen there are always nice. Maybe they were just short staffed but that's why I'm only leaving four stars. More

Friendly helpful & knowledgeable staff. Checkin is easy. Provide comfortable clean waiting area with light snacks and refreshments. Checkin is easy. Provide comfortable clean waiting area with light snacks and refreshments. More

Service visit went fine, easy to schedule a convenient time and they were able to to the repair while I waited. time and they were able to to the repair while I waited. More

Joe is very knowledgeable of the product and was very helpful. The dealership is presentable. helpful. The dealership is presentable. More

Great service. Courteous staff. Competent technicians. Second to none insofar as service departments I have dealt with in my experiences. Courteous staff. Competent technicians. Second to none insofar as service departments I have dealt with in my experiences. More