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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
573 Reviews
Call Dealership (636) 227-8303
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14410 Manchester Road

Manchester, MO

63011

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Showing 573 reviews

September 29, 2023

Don't ever buy a Volvo. The cost to have a simple piece of sideview mirror snapped back in after ordering a new piece was $400.00. That is outrageous!!! More

by dmull837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fitzpatrick
Report | Print
September 23, 2023

Good car service for repair. Service department is reliable and friendly. Good communication and keep updated information. More

by Manjuan She
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Sep 26, 2023 -

Volvo Cars West County responded

We're glad to know you found our service department reliable and friendly at Volvo Cars West County. We strive for good communication with all of our customers, so it's great to see that reflected in your visit!

September 11, 2023

Thank you very much to Joe Strosnider for his help today when I brought my car in for a new battery. Joe and the Service staff at West County Volvo are the best. More

by Jlhill50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider, Service Technician, Cashier
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Sep 14, 2023 -

Volvo Cars West County responded

Hey Hill, we're glad to know that Joe and our service team at Volvo Cars West County were able to assist you with your car's battery needs. Thanks for the positive feedback! We'll see you next time. Safe travels!

September 09, 2023

Need a tv on the waiting area and better coffee . it was a very good customer service. More

by Dnisatorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg , John Fitzpatrick
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Sep 11, 2023 -

Volvo Cars West County responded

We appreciate your feedback and will share this with the team to ensure future visits live up to our five-star standards. We look forward to seeing you again. Thank you! - Volvo Cars West County

September 01, 2023

Had a scheduled 60,000 mile service maintenance, they also serviced our air conditioner and got it all done in a timely manner. They did a great job. More

by Richdavis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Greg in service dept
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Sep 06, 2023 -

Volvo Cars West County responded

Hey Rich, thank you for the positive review! We're happy to know your 60,000-mile service went smoothly at Volvo Cars West County. We'll see you next time! Have a great ride!

September 01, 2023

Service is valued by employees like Greg, and especially by your customers. It is a pleasure to work with such premium team of caring people behind the desk and working on our cars. It is all very much ap More

by pbonham51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It sure
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Sep 06, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're delighted to know that you appreciate our team dedication and service at Volvo Cars West County. We'll see you next time! Have a great ride!

August 31, 2023

My 4th Volvo purchased from W. C.. Tom as always is the best! Thank you More

by Skgroenke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Tom Calkins
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Sep 05, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're pleased that Tom provided you with a great purchase during your visit. We appreciate your loyalty and look forward to seeing you again! Enjoy your new ride! - The Volvo Cars West County Team

August 30, 2023

Terrible! I have almost 800 Credit score. $3,000 down on a $14,000 Car. They provided 1 bank offer over 13%. More

by tremaynetyrice
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
adpsocialmarketing Admin
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Sep 05, 2023 -

Volvo Cars West County responded

It's disappointing to read about your experience with financing. We strive for transparency and fairness in all our dealings, so it's concerning to see we've left you feeling otherwise. We'd like an opportunity to discuss this further and hopefully find a resolution that suits you better. Please reach out when convenient for you. Thank you, Stephen Lynch - General Sales Manager - 636-227-8303

August 30, 2023

Service Department, Joe provided awesome personal and professional service during my recent trip to West County Volvo. Terrific listening skills, coupled with knowledgeable service needs. Joe is a keepe More

by shcharleville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service Department
Report | Print
Aug 30, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're happy to know that Joe and our team at Volvo Cars West County were able to provide you with a positive service experience! We appreciate your feedback and see you next time! Have a great ride!

August 29, 2023

A good experience ! ! Very professional. Pays close attention to the details. Makes car buying experience less stressful. My third Volvo purchase from Tom. More

by jwdierker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Aug 30, 2023 -

Volvo Cars West County responded

Thank you for the 5-star rating! We're happy to know that Tom and our team at Volvo Cars West County made your car-buying experience smooth. We appreciate your feedback and hope to see you next time! Enjoy your new ride!

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