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Volvo Cars West County

Manchester, MO

Overview
Reviews
Vehicles
4.7
633 Reviews
Call Dealership (636) 227-8303
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14410 Manchester Road

Manchester, MO

63011

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Showing 633 reviews

August 26, 2023

John Fitzpatrick and the team always do a good job and make car buying easy. This is at least five cars I have leased with them—for good reason. More

by Bartsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fitzpatrick
Report | Print
Aug 30, 2023 -

Volvo Cars West County responded

Hi Bart, It's great to know that John and our team at Volvo Cars West County have consistently provided you with a smooth car-buying experience. We appreciate your loyalty!

August 21, 2023

Excellent customer service. Work done promptly and my car was even cleaned by them after service. More

by cherylsabry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service, Tom Calkins
Report | Print
Aug 22, 2023 -

Volvo Cars West County responded

Hey Chery, thank you for the positive review! We're delighted to hear that you received excellent customer service at Volvo Cars West County! We'll see you next time! Safe travels!

August 07, 2023

Joe was great as always! ! Keep up The good work - thanks for your help and assistance More

by Gannon8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Aug 08, 2023 -

Volvo Cars West County responded

We really appreciate you taking the time to leave Volvo Cars West County this awesome review, thank you!

August 01, 2023

No pressure, well guided, and informed. They answered all of our questions and made sure we were given all the options. More

by kelsofour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Aug 02, 2023 -

Volvo Cars West County responded

We're glad to know you had a well-guided experience with our team at Volvo Cars West County. Thank you for leaving your kind review! Safe travels!

July 26, 2023

Tom Caulkin is the Volvo consultant extraordinaire. Provided precise data and service helping me to make the correct EV decision. More

by Mattgallagher2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Calkins
Report | Print
Jul 27, 2023 -

Volvo Cars West County responded

Hey Matt, we're delighted to know that Tom was able to assist you with your EV purchase at Volvo Cars West County. Thanks for sharing your positive feedback! Have a great day!

July 26, 2023

We were up against the wall needing an inspection. West County baled is out in 30 minutes. More

by bamjdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service, John Fitzpatrick
Report | Print
Jul 26, 2023 -

Volvo Cars West County responded

We're delighted we could deliver an excellent experience! - Volvo Cars West County Team

July 25, 2023

Super friendly and helpful. Extremely knowledgeable, would not trust my car with anyone else in the world More

by Juve01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Strosnider, Phil Pandolfo, Chris Williams , Tom Calkins, adpsocialmarketing Admin, Lauren Brand
Report | Print
Jul 27, 2023 -

Volvo Cars West County responded

We're glad to know you had a positive service experience with us at Volvo Cars West County! Your trust in our team means the world to us. We look forward to continuing to serve you with your car needs in the future! Safe travels!

July 22, 2023

Pleased w the whole experience. Recommend the dealership on all aspects. No pressure at all and professional service. More

by Travis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Portner
Report | Print
Jul 25, 2023 -

Volvo Cars West County responded

Travis, thank you for your kind words and recommendation! We're glad to hear that you had a positive experience at Volvo Cars West County. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 21, 2023

Went for routine one year visit oil change Was there from 9am to 1 am -4 hours Asked to have screw put in rear of car very simple This was not done. Two other problems we discussed still rem More

by nitastudt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe handled our car in the Service department
Report | Print
July 21, 2023

Great service and staff addressing issues as usual. That’s why I drive my fifth car from Suntrup dealership. How in service has consistently been my go to guy but the others are always great and especi More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service,and Dan this last visit. Thanks , Tom Calkins
Report | Print
Jul 21, 2023 -

Volvo Cars West County responded

Hey Sue, we're so glad to hear that our team at Volvo Cars West County has consistently met your expectations. Thank you for choosing us and being a loyal customer. Safe travels!

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