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Volvo Cars West County
Manchester, MO
573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 574 reviews
April 01, 2018
Jim Portner Professional Scammer Scammer, liar and con artist! He likes to post used vehicles photos with nicer and newer vehicles to lure you in only to show up realizing it is a ba Scammer, liar and con artist! He likes to post used vehicles photos with nicer and newer vehicles to lure you in only to show up realizing it is a bait and switch. The sales manager agreed that these adds are wrong and the adds will be taken down but they are still up. Do not patronize west county volvo! More
by Pissedoffconsumer
Employees Worked With
Stephen Lynch, Jim Portner
March 31, 2018
Friendly and knowledgeable dealer! We have used Jim Portner a few times to find work vans for our business and have had a great experience each time and are very happy with the vehicles We have used Jim Portner a few times to find work vans for our business and have had a great experience each time and are very happy with the vehicles we got!! Highly recommend him and the dealership 👍🏻 More
by Julie B
Employees Worked With
Jim Portner
March 31, 2018
would recommend Like most people probably are I get nervous when I'm thinking of purchasing a different car. Jim Portner was pleasant to deal with and I did not feel Like most people probably are I get nervous when I'm thinking of purchasing a different car. Jim Portner was pleasant to deal with and I did not feel that I was being hovered over by a vulture. He made the buying experience a pleasant one. More
by steve h.
Employees Worked With
Jim Portner
March 30, 2018
Has no business selling cars. The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a The car i drove a hour to look at was not the sameone they had posted on the internet. They used a online picture to lure me in and tried to sell me a similar car that was in far worse condition. The suv was listed as having 3rd row seating and in good condition. When we looked at the car the seats were just thrown in the back and not bolted down. There sales approach is by far the biggest scam i have ever seen. More
by Kdx200
Employees Worked With
Jim Portner
March 29, 2018
Review of Dealership & Staff We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last We just purchased our 8th Volvo (2018XC60) from Tom Calkins. We are VERY VERY pleased with his expertise and frienship that we have had over the last 25 years. We have always had a great experience with Tom & Steve and all the staff and service department. More
by The Durnell's
Employees Worked With
Stephen Lynch, Tom Calkins
March 27, 2018
Best car buying experience ever! I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specif I recently met with Tom Calkins at West County Volvo and purchased a 2018 XC90. Not only was he beyond knowledgeable about their inventory and specifics, but he made the entire experience fun and efficient. He was very busy the day we came in and made sure everyone felt attended to...Tom’s customer service is top notch! I would recommend this dealer and Tom Calkins specifically for anyone looking to buy a car. More
by LC
Employees Worked With
Stephen Lynch, Tom Calkins
March 24, 2018
Great Experience We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I We met with Jim Portner. No pressure. He got us in a vehicle we didn't think we would qualify for. Lowered the sticker price. My payments are where I want them. I recommend Jim hands down! More
by Deborah R M
Employees Worked With
Jim Portner
March 24, 2018
Pleasant experience We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our di We found a certified used Volvo we were interested in and contacted Dan Suntrup for information. Dan was very responsive, helpful and honest in our discussions and we ended up driving from Indianapolis to St Louis (Suntrup West County Volvo) to test drive the car and complete the purchase. Again, Dan was very helpful and guided us through the buying process. He has continued to be helpful and very responsive to our questions even though we live 300 miles away. Probably our best car purchase experience ever over the past 50 years. More
by john and Sue Nichols
Employees Worked With
Dan Suntrup and Mat Iglehart
March 21, 2018
No pressure I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained eve I hate when it is time to buy a new car but dealing with Jim was so easy. He was very informative and yet didn't add pressure. He fully explained everything. I would recommend dealing with Jim in the future,]. More
by Janet
Employees Worked With
Jim Portner
March 16, 2018
Exceptionally Pleasant Experience Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I Jim Portner was a terrific sales person to work with. He and the rest of the team made the whole experience of buying our XC60 comfortable and easy. I would highly recommend visiting West County Volvo. More
by ChrisA
Employees Worked With
Matt, Sam, Courtney, Jim Portner
