Volvo Cars West County

Great buying experience Tom Calkins is the ultimate professional to deal with. He is knowledgeable,easy to work with,and really strives to find the best deal and best vehicle Tom Calkins is the ultimate professional to deal with. He is knowledgeable,easy to work with,and really strives to find the best deal and best vehicle for you. If you are in the market for a Volvo this is the dealership and salesman to start with. You really won't have a better experience. More

Excellent Out-of-Town Buying Experience We couldn't find an XC90 with everything we wanted in our state. Ken Levine had one on the lot that was perfect. I was a little nervous buying a car o We couldn't find an XC90 with everything we wanted in our state. Ken Levine had one on the lot that was perfect. I was a little nervous buying a car over a long distance, but Ken fully explained the process and made it simple. Our trip to St. Louis was worth it and Ken provided an outstanding sales experience over the phone, through email, and in person. He even provided excellent restaurant recommendations for our stay in St. Louis. From start to finish, the whole team at West County Volvo provided a low-pressure, hassle-free experience and we drove away happy in our new XC90! I Highly recommend Ken Levine and West County Volvo! More

Best Car Shopping Experience Ever! A longtime Volvo driver and owner, my former S60 had 204,000 miles on it, and I was dreading car shopping. Soon after we arrived at West County, we hi A longtime Volvo driver and owner, my former S60 had 204,000 miles on it, and I was dreading car shopping. Soon after we arrived at West County, we hit the jackpot when Tom Calkins greeted us. Within minutes, I could feel the stress melt away as Tom's intuitiveness and attention to detail quickly helped us zone in on the perfect S60. He was such a pleasure to work with and went out of his way to show us multiple vehicles. On the day that we picked up our new car, he set everything up for us in the car, even making some adjustments to settings to ensure the car's features were how we wanted them and so that we didn't have to read the manual first to change them ourselves. His passion for Volvo made me go from "stressed" to "excited" about shopping for a new Volvo. He even followed up with us the next day (a Sunday) to make sure everything was going well with the new car and to see if we had any questions. Everyone we worked with at West County was knowledgeable, professional, and passionate about Volvo, and we liked the fact that most of the staff had worked there a number of years. We were also very impressed by the selection of in-stock Volvos that West County had to offer. The cars were meticulously clean inside and out. If you're shopping for a new Volvo, you'd be remiss not to check out West County, and while all of the staff we encountered were "top notch," if Tom is available when you visit, we highly recommend that you ask for him. You won't be disappointed! More

First time Volvo Buyer First time Volvo buyer. We've had BMW's since 1983. Great buying experience as Tom exceeded expectations. He knows how to personalize the sale and tak First time Volvo buyer. We've had BMW's since 1983. Great buying experience as Tom exceeded expectations. He knows how to personalize the sale and take care of every little detail. More

Great buying experience This was our first purchase of a Volvo. We knew that we wanted the XC60 but were not familiar with options/packages available. Ken helped us in narro This was our first purchase of a Volvo. We knew that we wanted the XC60 but were not familiar with options/packages available. Ken helped us in narrowing down our requirements and was able to show us a vehicle that met our needs. During the test drive, Ken explained some of the features of a Volvo and the specifics of the XC60 we were in. While we were closing the sale, the vehicle was prepped for delivery and in a couple of hours we drove our new car home. More

Awesome experience! This is the 5th Volvo I have purchased from Tom Calkins in the last 20+ years. Every experience has been wonderful - that is why I keep going back! We This is the 5th Volvo I have purchased from Tom Calkins in the last 20+ years. Every experience has been wonderful - that is why I keep going back! West County Volvo is great no matter what you are looking for, new or used, lease or buy. I highly recommend! More

First Rate Online Buying Experience! I was in the market for the new Volvo XC90 and had no luck finding one with the features I wanted and for the price I could afford where I live. I fou I was in the market for the new Volvo XC90 and had no luck finding one with the features I wanted and for the price I could afford where I live. I found one online at WC Volvo and submitted an inquiry and received a response back from Ken on the same day. Ken was always very responsive and answered all my questions whenever I called or emailed; and after finalizing the sale, Ken even agreed to come pick us up at our hotel on a Sunday and spent time going over all of the features of the vehicle and answering any additional questions. He treated us like any regular customer during normal business hours, and did not appear to be put out or inconvenienced in the least bit. I felt like a VIP with the personalized treatment Ken provided and for that alone, I will always buy my cars from Ken no matter where he's selling them! More

Easy & pleasurable experience - again! This was my 2nd time purchasing a Volvo from Tom. And my second experience was as easy and pleasurable as the first. Tom is a delight to work with - h This was my 2nd time purchasing a Volvo from Tom. And my second experience was as easy and pleasurable as the first. Tom is a delight to work with - having the customers' needs at the forefront. He picked the perfect car to fit my lifestyle and walked me through the entire process - all while giving me a deal that met my financial needs. I highly recommend Tom to my friends - he's the best!! More

happy used car buyer Normally, I just hate going to a dealer to buy a car. However, having just purchased a used 2016 Toyota Sienna from West County Volvo this week, I'm Normally, I just hate going to a dealer to buy a car. However, having just purchased a used 2016 Toyota Sienna from West County Volvo this week, I'm very happy to report that I was truly pleased with the company’s attitude and service throughout the entire process! Sales manager Stephen Lynch was honest with me, when my vehicle of interest was out “at the lake” for the weekend, and not immediately available for a test drive. When it became available a few days later, he was very prompt and courteous in notifying me… all things that I truly appreciated. When the time came to hand me off to a sales person, he paired me up with Jim Portner, who was excellent. Jim seemed to immediately understand the sort of no-nonsense shopper which I tend to be. He impressed me by being forthright and honest regarding the used Sienna, my own trade-in vehicle, and every other aspect of the car buying process. In short, Jim was terrific! I recognize that at this point I've only had the "new" van for a few days... but the people at West County Volvo made this one of the most pleasant car buying experiences that I've ever had, and I'm happy to recommend them! --CSC More