Volvo Cars West Houston

Our visit to Volvo Cars West Houston’s service center was our first after purchasing a used 2019 XC60. From start to finish it was a pleasurable experience. Dennis was informative and transparent with all a our first after purchasing a used 2019 XC60. From start to finish it was a pleasurable experience. Dennis was informative and transparent with all aspects of our service needs. He showed great customer service, which is incredibly important to us. More

Each visit I make to the dealership (either for purchasing or service) reminds me why I stay loyal to them. Each time I am treated with respect and dignity that you don’t always get when working wi purchasing or service) reminds me why I stay loyal to them. Each time I am treated with respect and dignity that you don’t always get when working with a dealership. For the last trip I made, I shared with my service advisor Chris that I had an issue with my other vehicle and inquired about setting that up. During this interaction all my questions were answered and I didn’t have to come up with the solutions (again things that I have experienced at other dealerships). It’s truly a relief going to get my car serviced and having my time respected and my concerns addressed. More

Excellent service from start to finish as always! I always choose them for all my car needs! I always choose them for all my car needs! More

You can bring your car in later in the day for service. The service is polite, efficient, and they keep me informed. I wait for my car, and I have never had to wait more than 2 hours. This is a really goo The service is polite, efficient, and they keep me informed. I wait for my car, and I have never had to wait more than 2 hours. This is a really good service center. More

The staff is exceptionally. Chris worked with me, but everyone there is great. This team will always have five stars from me. Chris worked with me, but everyone there is great. This team will always have five stars from me. More

The service was prompt and Daniel communicated regularly on the progress made. Overall I’m very satisfied on the progress made. Overall I’m very satisfied More

Thank you to Chris for the help and great customer service. He kept me posted every step of the way and was very informative! service. He kept me posted every step of the way and was very informative! More

Had charging issues with my PS3 and brought here for service. Although replacement parts took a bit to arrive, Raul in service did a great job communicating timelines and expectations. service. Although replacement parts took a bit to arrive, Raul in service did a great job communicating timelines and expectations. More

i did not buy my Volvo at this dealership but i made a service appointment & everything was exceptional from start to finish. i had scheduled service at the volvo dealership in town & when i showed up for service appointment & everything was exceptional from start to finish. i had scheduled service at the volvo dealership in town & when i showed up for my appointment the man who “greeted me” was so rude i turned around & walked out. Raul at Volvo Cars West Houston was so courteous & helpful. he even helped me set up the Volvo app before i was on my way. couldn’t be happier. More

Volvo team is always professional and respectful of my time. Daniel always does a great job for me. time. Daniel always does a great job for me. More