Volvo Cars Westport
Westport, CT
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I would like to commend Kyle Watts on his exceptional customer service each and every time I require service. My experience with Volvo of Westport has been exceptional on all levels throughout the seven customer service each and every time I require service. My experience with Volvo of Westport has been exceptional on all levels throughout the seven years I have been dealing with this company. More
I have been a Volvo customer since 2004. The reason why I continue to get my service at Volvo of Westport is the unparalleled attention and service from Kyle. I have known Kyle for more than 7 years and th I continue to get my service at Volvo of Westport is the unparalleled attention and service from Kyle. I have known Kyle for more than 7 years and the level of his commitment and loyalty to me and my family is beyond any expectation. He does an outstanding job of addressing all of my concerns and clearly identifies the topic to be discussed or addressed. He is courteous, honest, and articulate and a confident professional. He knows his product and is clearly superior in his field of expertise. In an era when customer service is forgotten, Kyle sets a standard that many others should emulate. He should be commended for the excellent service and his willingness to be there for his customers. KYLE IS A STELLAR REPRESENTATIVE OF VOLVO AND YOUR CAR DEALERSHIP. More
My entire experience at Volvo of Westport has been outstanding...from the moment that I walked in the door, to the follow-up calls to make sure I was happy with everything. Angelo Labbruzzo could not outstanding...from the moment that I walked in the door, to the follow-up calls to make sure I was happy with everything. Angelo Labbruzzo could not have been better. He introduced me to everyone, particularly the service staff, so that if I need service, I will know just who to go to. Mary Helen at the front desk couldn't be nicer and more capable. Any questions or concerns I had were ALL taken care of immediately. The fact that Angelo has had so much experience in the auto business, along with his friendly personality and outstanding business-like demeanor, made my experience at Volvo of Westport so great. I will definitely return to this outstanding dealership. When I walked in I was thinking that I'd like to purchase a new car for my daughter, quickly realizing that a used car would be better. Angelo didn't put any pressure on me to stick with the new car, and facilitated the purchase, paperwork, and follow-up on the used car sale. I could NOT be more pleased with my experience at Volvo of Westport, and Angelo Labbruzzo was the main reason for my positive experience. Best, Lisa Bowman More
I have purchased 2 cars from Volvo of Westport and I have using the service Department for my car over the last 12 years. The folks in Westport always treat me like family and make sure I am well taken care using the service Department for my car over the last 12 years. The folks in Westport always treat me like family and make sure I am well taken care of I could recommend this dealership more highly. I usually work with Kyle in service but Jorge and Nicole are awesome as well. More
i wasnt sure what type of vehicle i wanted i went to i wasnt sure what type of vehicle i wanted i went to volvo of westport Angello was friendly, knowledgeable and extremely patient with me i ended up i wasnt sure what type of vehicle i wanted i went to volvo of westport Angello was friendly, knowledgeable and extremely patient with me i ended up leasing a new volvo i absolutely love it and had a great experience More
My husband and I have now bought two Volvos from Volvo of Westport and both were the MOST PLEASURABLE car buying experiences we have had in our years of car purchase. Salesmen are professional, knowledgeable Westport and both were the MOST PLEASURABLE car buying experiences we have had in our years of car purchase. Salesmen are professional, knowledgeable, and easy to work with; purchase price/terms are fair and square. We have had both cars serviced solely at the dealership since purchase and have always had positive experiences with the service department - from front desk to technicians working on the car. We feel confident with their work and that they stand behind anything they do. As long as we live in the area, we will always use this dealership for car purchasing and service. More
My husband and I have used Volvo of Westport for over 20 years. We bring our car in for service at this dealership (even though there is a dealership much closer) because of the professionalism, honesty of years. We bring our car in for service at this dealership (even though there is a dealership much closer) because of the professionalism, honesty of the employees and the friendliness. We repeatedly receive fantastic service from this dealership. When we pick up our car we know the service to our vehicle is of great quality, any problems have been detected and corrected. All of this is provided at a decent cost. The service representatives are very personable. Kyle is very knowledgeable and provides us with great service. We know when we have left our car in his hands, he follows up on it and makes sure we are provided the best of service. This is why I travel an additional 20 miles and deal with traffic that a one way trip takes an average of 35 minutes. More
Ken Chan at Volvo of Westport was very knowledgeable and easy to work with. We would certainly recommend him to anyone looking for a new vehicle. easy to work with. We would certainly recommend him to anyone looking for a new vehicle. More
I own two Volvo's both of these were bought at the Volvo of Westport location. I have had these two cars serviced by Kyle Watts (my service contact) and to this date have always received the best of care. T of Westport location. I have had these two cars serviced by Kyle Watts (my service contact) and to this date have always received the best of care. This is from the loner car side of the picture to being made aware of issues that they encounter during my visits. By this, I have avoided high service/repair costs by being alerted before the issues occur. I highly recommend this team and automobile agency .As to Kyle, he is one of the best service contacts I have encountered in many years of automobile ownership. His knowledge,expertise and the manner in which he handles the customer is, top notch. More
The purpose of this service was a standard while-u-wait oil change. In addition, the service person(s) were proactive. While doing the oil change, he noticed that the tires would benefit from a standard, oil change. In addition, the service person(s) were proactive. While doing the oil change, he noticed that the tires would benefit from a standard, seasonal tire rotation. All was done -- oil change plus tire rotation within the expected while-u-wait timeframe plus there was no incremental charge for the tire rotation. More important to me, the tire rotation wasn't on my radar and winter weather is coming to CT. I truly appreciated the very professional approach to all of it. Very pleasant experience too. I will have future service done at this dealership. More

