
Volvo Cars of Austin
Austin, TX
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Impeccable experience -- note new address is 7216 N 1-35 They've recently moved to the new location at 7216 N I-35 and that's where I visited them to purchase our 2019 XC60 T8. I worked with Michael Frohlic They've recently moved to the new location at 7216 N I-35 and that's where I visited them to purchase our 2019 XC60 T8. I worked with Michael Frohlich for what was honestly one of the lowest pressure and highest satisfaction car purchasing processes I have ever done. As a married mom shopping for and purchasing the car alone, male salesmen at other places condescended and asked when I'd be bringing my husband in and xx like that. No such treatment here -- Michael and all other staff with whom I interacted were professional, courteous and friendly. The dealership is comfortable and attractive. The process was efficient (yes, an EFFICIENT auto purchase!) and low-stress. More
Outstanding Experience Emmett Vick over at Volvo of Austin is a phenomenal individual to do business with. He is deeply knowledgeable about the vehicles and is a great perso Emmett Vick over at Volvo of Austin is a phenomenal individual to do business with. He is deeply knowledgeable about the vehicles and is a great person to execute a transaction with. Post purchase he spent a ton of time walking my wife and I through her new car and getting everything personalized for her. Won’t shop for Volvos anywhere else. More
Great service! I came in to test drive and then received the best car salesman service I’ve ever had in my life from Emmett Vick. He’s super knowledgeable and always I came in to test drive and then received the best car salesman service I’ve ever had in my life from Emmett Vick. He’s super knowledgeable and always willing to go the extra mile to get you exactly what you are looking for or to answer any question you might have. Definitely go see him if you are considering a Volvo! Both my mother and I, bought our cars from him and we will definitely be back! More
Outstanding experience! Had the recent great experience of dealing with Emmett Vick while considering my next ride. Emmett seeks to match a car precisely to a client’s needs, Had the recent great experience of dealing with Emmett Vick while considering my next ride. Emmett seeks to match a car precisely to a client’s needs, with an educated and personal approach second to none. He is passionate about cars and driving and therefore is able to discuss a wide variety of vehicles, as opposed to knowing a lot of information on just one line of cars. Cannot recommend highly enough. We arrived 90minutes before closing and he stayed with us til well after closing time to ensure we had the chance to drive everything that interested us. I learned more about general advances in technology in one visit with Emmett than all the other car dealer visits combined. He is the best! More
Worth the 8 hour drive! It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagon It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagons they had on the lot in Austin. When I was finally ready to pull the trigger on the purchase, Emmett executed everything for us before we even arrived! Emmett was actually out of town at a family funeral the Saturday we drove in. He set us up with John Lank who was also such a nice guy and a pleasure to work with. This was our second purchase from Volvo of Austin (formerly Roger Beasley Volvo) and we will make the drive again in the future when we are ready for another wagon! Emmett will be the man that we call for another easy peasy car buying experience! More
Friendly, no pressure, knowledgable Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was able to perform direct comparison against competitor vehicles - Audi, Infinity, etc. If you are looking for a simple, straightforward way to purchase a vehicle then Volvo Austin + Emmett is an excellent place to check out. More
Best Sales Person I Have EVER Met I have purchased many vehicles over the years and dealt with many sales people. I have come to know what I like and dislike. My sales person was Emmet I have purchased many vehicles over the years and dealt with many sales people. I have come to know what I like and dislike. My sales person was Emmett Vick, he was AMAZING. He made me feel valued and that I was a priority. I live out of town and when I got to the dealership everything was ready to go, I was literally in and out. He did however take his time explaining the many features of my new XC90, Emmett even encouraged me to call or text him on his personal cellphone if I had any questions about my new car. He has been fabulous! If you are in the Austin area, I highly recommend stopping by to see Emmett at Volvo Cars of Austin! More
Very rude service department I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I contacted the service team, to fix the issues on the car, they were not at all helpful. There was no loaner car provided and I was asked to wait until the car got fixed. The best he said he could do in his own words was offer "free coffee". Terrible service experience. Would not recommend going to this dealership. Please don't get the XC90. Its a great looking car riddled with issues. More
So happy with my purchase and my dealer was fantastic I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! More
Knowledgeable and Not Aggressive I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote on an XC70 and it was the best price. Michael Frohlich called and gave us a good deal on the volvo and our trade-in. I drove to volvo and bought the car. The Sales Manager, Shannon, didn't sell me anything I didn't need. Shannon and Michael were two good representatives of Roger Beasley! I would buy another volvo from them. More