Volvo Cars of Austin

Bought a used Nissan from this dealership this week and it was a great experience. Chris White made the whole process easy and enjoyable. He was in contact quickly and answered all our questions about the it was a great experience. Chris White made the whole process easy and enjoyable. He was in contact quickly and answered all our questions about the car. He also got the back window tint replaced and fixed some curb rash on one of the tires before I took it home, which was greatly appreciated! Would highly recommend! More

My husband and I had a great experience at Volvo Cars of Austin purchasing our new certified pre-owned XC90! Alex Morataya was awesome to work with and made our test driving and trade-in a breeze as well. W Austin purchasing our new certified pre-owned XC90! Alex Morataya was awesome to work with and made our test driving and trade-in a breeze as well. We were able to quickly walk in and drive their certified XC60s and XC90s and I was impressed with the quality of their inventory. When we got in the XC90, it felt like we had entered our dream car and cancelled all remaining plans to visit other dealerships. Gracias, Alex! More

I recently purchased a certified pre-owned Volvo XC60 from Volvo Cars of Austin, and I couldn't be more pleased with the entire experience. Alex, as my Preowned Specialist, went above and beyond to ensur from Volvo Cars of Austin, and I couldn't be more pleased with the entire experience. Alex, as my Preowned Specialist, went above and beyond to ensure a smooth and enjoyable car buying process. His expertise and commitment to customer satisfaction truly made this the most pleasant car buying experience I've ever had. I highly recommend Tomas for his outstanding service and professionalism. Thank you for making my Volvo XC60 purchase a fantastic one! More

Michael Fröhlich was our sales person. He was great to deal with. Everyone was very nice. Loved the car. Easy leasing process. First experience with Volvo. Came away very impressed. He was great to deal with. Everyone was very nice. Loved the car. Easy leasing process. First experience with Volvo. Came away very impressed. More

Alex helped us find a 2018 Volvo XC90. We planned on buying a 2019 Volvo XC90, but it had already sold before we could make it to the dealership. Alex found one a year older, but with 18,0 We planned on buying a 2019 Volvo XC90, but it had already sold before we could make it to the dealership. Alex found one a year older, but with 18,000 less miles on it for like the same price. Everything here was easy. Highly recommend this dealership for buying a used Volvo. Oh was fast too. We dropped by pretty late, but they were flexible, let us take the car home for the night and then we finished the paperwork in the morning the next day. In and out in about an hour. Be sure to get the extended maintenance package (its not an extended warranty, it's prepaid services at a discount) More

Volvo Cars of Austin made this a really easy and fun experience. I appreciated the salesman, Alex Morataya's, understanding of the process and his working to get me a good deal. I recommend anyone int experience. I appreciated the salesman, Alex Morataya's, understanding of the process and his working to get me a good deal. I recommend anyone interested to go see this team. More

I by far love this dealership. This is my 2nd Volvo XC90 and I couldn't be happier with the service I've received. Alex Morataya made the process really smooth and painless. He w This is my 2nd Volvo XC90 and I couldn't be happier with the service I've received. Alex Morataya made the process really smooth and painless. He was very clear with what was needed due to me reaching the end of my lease. He thoroughly explained my options and wasn't pushy in trying to get me to purchase a new vehicle. I truly appreciate the great customer service, respect of my time, and I hope to come back in the near future for another vehicle. More

I am a visiting out-of-town private shop owner/operator that sent a local family member’s car to this dealership to handle a simple problem. I was lied to by the service department by a tenured technician, that sent a local family member’s car to this dealership to handle a simple problem. I was lied to by the service department by a tenured technician, their service writer, the service manager, and ultimately they were all backed up by the general manager. They told me I had a dangerous leak and other serious problems that did not exist at all. They were unable to answer many simple questions when put on the spot. There are many breaks in communication that are traditional in every professional repair shop (in my experience). Last, I was presented with what I believe to be false evidence (pictures)in an attempt to back up their false claims. As a professional, I have vast experience throughout the car business, including dealerships. As a mechanic/technician of every variety, I have an extremely high level set of skills and experience that I continue to use today. In my opinion I would stay away from this dealership entirely based on my experience. It’s worth the wait, despite the circumstances, to take your service business to any other Volvo dealership that you can manage to travel to. I can’t speak for the other departments at this dealership based on experience, but the GM seems to be very loyal to their employees. This is beautiful to see as a former employee of dealerships myself and a nightmare as a customer. A few technical details for those that are curious….The car was intermittently giving overheating messages on the gauge cluster and was suddenly low on coolant in the reservoir. The check engine light was not on and no codes of any variety were present or pending. The car is pristine under the hood and only minor coolant soaking was visible on the belly pans with no leaks visually detectable with the engine cold. While diagnosing the leak, I had my nose tucked in every crevice it would fit into searching for hints of coolant that are typically obvious. I smelled nothing out of the ordinary which includes the absence of a fuel smell entirely. The car operated/accelerated beautifully with no codes or lights ever appearing (There were never stored, pending or confirmed codes at all). Eventually an o-ring in a coolant pipe assembly on top of the engine began to leak once the engine warmed up and was driven to full operating temperature. The car was perfect otherwise. I had the car towed less than a mile to the dealership. I have no choice but to be sarcastic by saying that, according to Volvo, on the short trip to the dealership on the wrecker the car developed a misfire in every cylinder, it developed a bad fuel leak that was immediately noticed by them upon first opening the hood, the car ran poorly overall, accelerated horribly with noticeable misfired and the check engine light was allegedly on for the misfires as well. Along with the coolant pipe assembly the car apparently had 4 failing coil packs, carboned and fuel soaked plugs, and a fuel line related sensor that was leaking fuel constantly. When I asked about witnessing the problems and diagnosis methods in person, as well as details about what was discovered and how, apparently codes had already been cleared, bad parts had already been thrown away and good/used parts had already been installed to diagnose the problems. I called a few other Volvo dealerships and had lengthy conversations with several members of their service department management (including shop foremen) to help settle my professional and personal confusion, and unfortunately all of my bad feelings about the situation were clearly confirmed. Unless you’re having an emergency, please don’t subject yourself to these people, I would expect them to cheat you with no resolution. More

Cody was wonderful to deal with. Very interested in what we wanted as a customer and not pushy one way or another. He seemed most interested in us getting what we wanted. Would defin Very interested in what we wanted as a customer and not pushy one way or another. He seemed most interested in us getting what we wanted. Would definitely purchase here again! More