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Volvo Cars of Austin
Austin, TX
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
August 17, 2017
Worth the 8 hour drive! It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagon It was a true pleasure to work with Emmett Vick on the purchase of my XC70 Wagon purchase. We communicated for nearly 2 weeks comparing multiple wagons they had on the lot in Austin. When I was finally ready to pull the trigger on the purchase, Emmett executed everything for us before we even arrived! Emmett was actually out of town at a family funeral the Saturday we drove in. He set us up with John Lank who was also such a nice guy and a pleasure to work with. This was our second purchase from Volvo of Austin (formerly Roger Beasley Volvo) and we will make the drive again in the future when we are ready for another wagon! Emmett will be the man that we call for another easy peasy car buying experience! More
by Kellee123
Employees Worked With
Emmett Vick and John Lank
June 24, 2017
Friendly, no pressure, knowledgable Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was Had great experience purchasing a Volvo XC90 2017 - with help from Emmett Vick. Two test drives, absolutely no pressure to purchase the vehicle. Was able to perform direct comparison against competitor vehicles - Audi, Infinity, etc. If you are looking for a simple, straightforward way to purchase a vehicle then Volvo Austin + Emmett is an excellent place to check out. More
by Hristo
Employees Worked With
Emmett Vick
June 17, 2017
Best Sales Person I Have EVER Met I have purchased many vehicles over the years and dealt with many sales people. I have come to know what I like and dislike. My sales person was Emmet I have purchased many vehicles over the years and dealt with many sales people. I have come to know what I like and dislike. My sales person was Emmett Vick, he was AMAZING. He made me feel valued and that I was a priority. I live out of town and when I got to the dealership everything was ready to go, I was literally in and out. He did however take his time explaining the many features of my new XC90, Emmett even encouraged me to call or text him on his personal cellphone if I had any questions about my new car. He has been fabulous! If you are in the Austin area, I highly recommend stopping by to see Emmett at Volvo Cars of Austin! More
by zlillge
Employees Worked With
Emmett Vick
October 20, 2016
Very rude service department I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I got a 2017 XC90. XC90 cars are riddled with issues and there is also a recall on the car which I was not made aware of at the time of purchase. When I contacted the service team, to fix the issues on the car, they were not at all helpful. There was no loaner car provided and I was asked to wait until the car got fixed. The best he said he could do in his own words was offer "free coffee". Terrible service experience. Would not recommend going to this dealership. Please don't get the XC90. Its a great looking car riddled with issues. More
by not buying a volvo ever again
Employees Worked With
Service team
July 26, 2016
So happy with my purchase and my dealer was fantastic I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! I walked in knowing exactly what I wanted and was in and out with my new dream car! Michael Frohlich went above and beyond for me! More
by Lizstripe
Employees Worked With
Michael Frohlich
June 02, 2016
Knowledgeable and Not Aggressive I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote I have been looking at XC70 for a year. I searched on all the websites and found Roger Beasley. Their prices were lower. Finally, asked for a quote on an XC70 and it was the best price. Michael Frohlich called and gave us a good deal on the volvo and our trade-in. I drove to volvo and bought the car. The Sales Manager, Shannon, didn't sell me anything I didn't need. Shannon and Michael were two good representatives of Roger Beasley! I would buy another volvo from them. More
by SusanaG
Employees Worked With
Michael Fröhlich and Shannon Stoppenhaggen
May 02, 2016
Pleasant experience - No pushy salesman! My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Suba My car was totaled so I was on the search for a new one. I test drove almost every car out there (Honda, Toyota, Nissan, Mazda, BMW, Audi, Acura, Subaru, Mercedes and Volvo). After going back and forth between two different makes and models, I chose a Volvo XC60. A big thanks goes out to James Hicks of Volvo Austin for patiently helping me. Overall, I loved my experience -- especially that nothing was pushed on me that I didn't want. Thank you! Only thing I would note is their dealership's building is out of date BUT they are supposed to break ground soon on a new dealership. So that's a plus! :) More
by hjchristie
Employees Worked With
James Hicks
March 07, 2016
Bad Salesperson We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Lin We had purchased a Volvo from Roger Beasley before, but, unfortunately, would not recommend Salesperson Linda. We went back to Roger Beasley, but Linda just seemed that she was more worried about her commission than making the whole shopping experience pleasurable so we took our business elsewhere. More
by SBLOUNT01
Employees Worked With
Linda
November 24, 2015
Consistent, simple, great experiences We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris We've purchased four cars from this dealership in the past 8-9 years. Most recently, a new XC90. Three of the four from a sales associate named Chris White. He's by far and away the easiest and most respectful sales professional we've worked with in the automotive industry. I hope he's there for our next family car purchase, it's a huge advantage to the dealership that we can email him three years after a purchase and get exactly what we want / need with zero hassle. More
by berko
Employees Worked With
Chris White
September 29, 2015
2016 XC90 purchase My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the My husband and I just purchased our first Volvo from Michael Frohlich at Roger Beasley Volvo in Austin, TX. I had done lots of research and it was the first vehicle on our list to test drive. We fell in love with the Volvo XC90 and bought it that day. They happened to have the Inscription model with options I wanted and one of the colors I wanted. Michael and Shannon the manager went above and beyond and we thank them for their wonderful customer service. I would recommend Roger Beasley Volvo and will refer people to Michael. He works very hard for his customers. More
by Landin1
Employees Worked With
Michael Frohlich, Shannon-manager.
