
Volvo Cars of Macon
Macon, GA
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Impressed Start to Finish After a 2 hour drive to Jackson Automotive Dealership we were greeted by Wendel and Jamie with bottles of water and the car waiting out front for a te After a 2 hour drive to Jackson Automotive Dealership we were greeted by Wendel and Jamie with bottles of water and the car waiting out front for a test drive. We both got a nice test drive along with an extensive review of all the equipment and Wendel was kind enough to set up a few things for us!! Yes we bought the car!!! :-) More
Outstanding Buying Experience I thoroughly enjoyed my buying experience. From my first conversation, throughout negotiations, I was treated with respect and given "no hassle" info I thoroughly enjoyed my buying experience. From my first conversation, throughout negotiations, I was treated with respect and given "no hassle" information and pricing and a very fair trade on my car. More
Pleased with experience Mike greeted my wife and I as soon as we arrived and asked how he could help. I told him I would like to check out a Legacy, Forester, and Outback and Mike greeted my wife and I as soon as we arrived and asked how he could help. I told him I would like to check out a Legacy, Forester, and Outback and that I was interested in safety features, visibility, fuel economy, and ease of access. We test drove the Legacy first because I wanted to start with the sedan before the SUV and wagon. I was impressed with the Legacy but had some access issues. Mike helped us eliminate the Forester from consideration.because it did not come with blind spot monitoring. The Outback had all the features I wanted and more. We drove it and I was sold. Mike and Scott worked to get me the deal I wanted. Mike stayed after hours to explain all the benefits of Jackson Automotive Group and the features of the Outback. We were pleased with our experience. More
A good experience We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. He did a great job and we highly recommend Robert to anyone looking to purchase a new car. More
"Very Impressive" When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial, asked what vehicle we were interested in then he asked "what exterior color". I thought this is a person who is very interested in what I want not just to sale "a car", that impressed me. We had just left another dearlership and the salesperson brought the model car to test drive but never asked me what "color". Something else Mr. Turner did that was just as impressive and that was to introduce us to the service department, Ms. Annie. I realize that how the customer is treated after the sale--in the service department-- is just as important in customer retention and repeat business. This is the first time I had experienced this which really helped us decide on the purchase. The next morning we received a call from Mr. Turner inquiring about how we liked the car. It was not just the car, but the care and attention to details that made my experience so great. Thank you! More
Awesome Experience My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They acc My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They accommodated my requests and answered all of my questions honestly. I would highly recommend them to anyone looking for a Subaru, Volvo, or Mercedes! More
Amazing Experience When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee calls me up and asked me to come in and take a look at what had come in, so I did with no pressure at all. Mr. Al Lee not only answered all of my questions he also gave me a hands on demostration of all the car features. I thanked him and departed. I then went to other dealerships to compare my experience. Two days later I called Mr Al Lee, went in and bought the car. I was very pleased with the way he went about his business with such professionally,tackfullness,kindness and a positive attitude. I have no problem recommending Mr. Al Lee to my friends,family and complete strangers. More
Most pleasant My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to m My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to make a sale which by the way would have prevented me from making a purchase. David handled the final sale very professionally and explained things on detail. I would recommended the dealership to others and have already done so. This is my second purchase from this dealership. More
Best Car Dealership I have ever been too! Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car ne Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car needs. More
Very positive I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I emailed back and forth with Kerri Bell for a couple of weeks about what I wanted. When I arrived, I was met cordially and made to feel that my wants and needs were paramount. I never had the feeling that the car salesmen were trying to "take advantage" of a female customer. Richard Lowry was very helpful in locating just what I wanted. I was given a fair price for my old car and am very happy with my Outback. It is a lot of car for the money. Robert Lee was very helpful to me about the finances. Thanks to Jackson Suburu for such a positive experience. More