Volvo Cars of Macon

Randall Cope was very patient and low key. We waited a year while looking, for our son to get his license. During this time, Randall checked in, but was very low key. After test driving what se We waited a year while looking, for our son to get his license. During this time, Randall checked in, but was very low key. After test driving what seemed like every MB on the lot, I felt most comfortable with the ML and Randall ordered the one I wanted. The Parts and Service Depts. were very friendly and surprisingly, affordable for the few extra features I added. I am extremely pleased with my experience with Jackson Auto and will be happy to buy there, again. Since my husband keeps borrowing my car, I think it will be sooner, rather than later. More

Great dealership and a great vehicle It started when I requested an E-Price and spoke to Kerri Bell who answered my questions and invited me to the dealership. When I arrived, the recepti It started when I requested an E-Price and spoke to Kerri Bell who answered my questions and invited me to the dealership. When I arrived, the receptionist introduced me to David Morgan. After explaining my needs and previous conversations he introduced to Robert Miller. Robert took me on a test drive of the Forester explaining the features and benefits and answering all my questions. Back in his office we discussed the purchase details and after agreement he had the Forester prepared for delivery. He then took me on a tour of the dealership informing me of the amenities then introduced me to Mark Horton in service who explained the benefits and conveniences provided. I was next introduced to Robert Lee who guided me through the purchase paperwork. Throughout the entire process I felt no pressure and very comfortable. Robert Miller is awesome to work with and a great asset to the dealership. Everyone I met and worked with made this an excellent experience. Thank you all very much. More

Best Experience to Date I've purchased 3 vehicles in just 6 years (due to various outside of the continental US military orders), and this dealership and its employees was th I've purchased 3 vehicles in just 6 years (due to various outside of the continental US military orders), and this dealership and its employees was the best car buying experience to date. (I actually travelled from Virginia to work specifically with this dealership.) From exchanging emails/phone calls with Kerri, to figuring out what exactly was in my budget with Wendel, this experience was very smooth, no pressure, and highly customized. The negotiating process felt sincere, and my concerns were taken into all considerations. Wendel was very attuned to what I was communicating to him, and I could tell he wanted to do business with me. For instance, I had to drive back up to Virginia the next day, and he took the initiative to work out certain additional work with a dealership closer to me. Overall, I am very pleased with my experience. Very special thank you to Wendel & his team for making this PCS move just a little bit easier for me. More

CPO purchase Jackson Automotive has serviced my two MB's for the last 15 months. The service department performance encouraged me to consider purchasing my next v Jackson Automotive has serviced my two MB's for the last 15 months. The service department performance encouraged me to consider purchasing my next vehicle from this dealership. After completing my due diligence and visiting several other outlets, I visited Jackson and worked with Randall Cope. Randall and the sales management team were receptive to my requirements and needs. They were very willing to compete for my business and they got it. I am very pleased with not only my purchase and price, but also with my trade-in allowance. A very pleasant and rewarding experience. You should try it. More

just a average person! Special Thanks to Robert Miller and the staff at Jackson deal ship on which I purchase's a 2014car on march 23 2015 and the staff was very nice to me Special Thanks to Robert Miller and the staff at Jackson deal ship on which I purchase's a 2014car on march 23 2015 and the staff was very nice to me and very curious to me and Friendly and that the kind or people you like to deal with when you are purchasing a new or used car ?? a staff that care once again thanks to Mr. Robert Miller and the staff at Jackson automotive Group!!!; More

Replace sedan for SUV Hard to believe but you purchase a new vehicle for a 11 pound dog, but she is family and we needed a more comfortable vehicle for taking trips and fi Hard to believe but you purchase a new vehicle for a 11 pound dog, but she is family and we needed a more comfortable vehicle for taking trips and fit in her travel carrier and other things. We spent the weekend looking at another vehicle and just left the dealership because it was like no one wanted to listen and we wasted a lot of time. We chose Jackson Automotive when looking for a Subaru dealership because even though it was not located directly in our area, it was an easy drive and because of the rating of Subaru's we felt like we would not be traveling to the dealership very much. We were introduced to Mr. Robert Miller by Ms. Kerri Bell and wow, were we excited. He listened to our needs and then completed a short drive around the area and returned to the showroom. We again went over thoughts on a unit in the showroom. He left to work on the pricing and came back several minutes later with the completed paperwork. No several trips back and forth to the finance department. He hit a home run his first time at bat. While waiting for the final paperwork to be completed we toured the dealership and was impressed by the cleanliness and the hospitality of the employees we met. Upon return we finished the paperwork in a few minutes and then transferred all the odds and ends we had in our sedan to the Forester, then shook hands and left to have an early dinner at a restaurant Mr. Miller recommended. All in all we feel the experience was five star+ and would recommend Mr. Miller to anyone looking to purchase a vehicle from the Jackson Motor Group. They know the true meaning of great customer service. They are the "Nordstom" of car dealerships. More

2nd Mercedes purchase almost a year to the day! Just nice friendly people selling cars at a really affordable price.. Our first last year was to good to pass up and just stopped into inquire about Just nice friendly people selling cars at a really affordable price.. Our first last year was to good to pass up and just stopped into inquire about a sport model we saw on the lot driving by and altho we didnt buy it ,Randall Cope our salesman showed us a beautiful model and made a deal we couldnt turn down ...again ! Thanks again to all the great people who are there ! More

Our 4th vehicle purchased at Jackson Automotive Group You know they are doing something right if you purchase 4 vehicles and have all your service done there. They have never let us down. From our frindly You know they are doing something right if you purchase 4 vehicles and have all your service done there. They have never let us down. From our frindly, helpful, go to bat for you salesman Jim Turner, Robert Lee, sales manager to the used car sales manager Randy Mullis we were treated with respect and kindness. In other words we felt like family. See Jim you won't be sorry. And the service department is the best! More

First Time Car Buyer This is my first time buying a car. I had done my research on the car I wanted, and Jackson Automotive had the car. I submitted an Internet inquiry on This is my first time buying a car. I had done my research on the car I wanted, and Jackson Automotive had the car. I submitted an Internet inquiry on a Thursday night, and I was contacted by their Internet sales person the next day. She was able to schedule a test drive for that Saturday, and the test drive was a great experience. My salesperson throughout the entire process from the test drive to final purchase was Keenan Parrish. He was probably the best choice for me. He was friendly and easy to work with during the test drive and the sales process. He was able to inform me and was there at anytime to help with any and all questions I had about the process. Jackson Automotive was friendly and helpful throughout the sales process the next Saturday, and they even let me drive the car off the showroom floor. A great experience all around. More

Very pleasurable!! I have always dreaded the car shopping experience because It always felt as if I was going into battle. This time around was a very pleasant surpris I have always dreaded the car shopping experience because It always felt as if I was going into battle. This time around was a very pleasant surprise. It was actually easy. The sales person(Keenan Parrish) listened to what I wanted, and while they did not have that exact model in stock, the sales group (David Morgan) called around for hours looking for my exact match and they delivered. Now that's TRUE customer service which is very rare in this day and time. I am excited about my new purchase and will definitely tell everyone about my positive experience. More