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Volvo Cars of Naples

Naples, FL

4.6
461 Reviews

5870 Naples Blvd

Naples, FL

34109

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Showing 461 reviews

April 10, 2017

Very Happy I did business here. Ok, I admit I don't often trust all car dealers to give me all the facts when I am trying to find the right car. However my experience with David Cruz More

by Gregory3w
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, David Cruz
Apr 11, 2017 -

Volvo Cars of Naples responded

Thank you very much for your kind words regarding your experience. We look forward to a long lasting relationship with you and appreciate your business. Kacie Jersak Customer Relations Specialist

April 09, 2017

My car is under warranty, battery light constant rough idle My volvo is under warranty. Battery light keeps coming on, rough idle. Brought the car in 4 times. I went and got a new battery, ran smooth. ..for two More

by Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Parisi, Brandon Brown
May 01, 2017 -

Volvo Cars of Naples responded

Thank you for taking the time to review and make us aware of your situation. I am glad you decided to come back and discuss this with us in person. I am also glad that we identified that the used car you purchased at another dealer has an aftermarket battery that may be causing some of your issue and may not have been up to par with the standards that our pre owned and certified cars are that we sell here. Please let us know if you would like to take us up on the offer to investigate further and try to assist you. Best Wishes Volvo of Bonita Springs I have spoken with Brandon about your issue and unfortunately there is a difference of opinion here. We would be happy to discuss this with you in person, but the used car you purchased at CarMax may not have been up to par with the standards that our pre owned and certified cars are that we sell here. Additionally you have an aftermarket battery in your vehicle (Not a VOLVO OEM Battery), thus your battery is not covered under the Volvo Warranty. I believe we have tried to assist you on multiple counts, but if the vehicle is running properly and doesn't show fault codes when we run our diagnostics there isn't much we can do via the Volvo Factory Warranty. Feel free to contact me to discuss further. Joe Parisi 239-948-7770

April 02, 2017

Poor communication. Took car in for service early in the am and was told possibly would have car back baring any unforeseen trouble within 2-3 hours. I called after 6 ho More

by stepanie luongo
Recommend Dealer
No
Employees Worked With
Joe Parisi, Brandon Brown, Chris Bellantoni
May 01, 2017 -

Volvo Cars of Naples responded

Thank you again for taking the time to review us on Dealer Rater. I really am sorry you didn't have the experience most of our clients have and share with us via other third party reviews and our Volvo Client Surveys. . I am glad that we were able to service your vehicle and answer those few questions you did have. If you would like to discuss further and in person please let me know so we can coordinate. I wish you the best moving forward and hope your days are better. Joe Parisi

March 25, 2017

Buying used Came in looking for a used car. Got exactly what I was looking for with the help of Harry. Very friendly and helpful gentleman. Would recommend anyone More

by AndreaD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Harry Peek
Apr 03, 2017 -

Volvo Cars of Naples responded

Thank you so much for your kind words! We strive to get the best and smoothest experience possible to everyone. Good luck and enjoy your new vehicle! Kacie Jersak Customer Relations Specialist.

March 16, 2017

Impressive Dealer! My salesman was Harry Peek. He was super friendly and polite. Not high pressure but very helpful. Very nice waiting area. We made a deal and the owner More

by snf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Peek
Apr 05, 2017 -

Volvo Cars of Naples responded

A sincere thank you for your kind review and for purchasing a vehicle from our dealership. We all wish you the best with your new car!! Kacie Jersak Customer Relations Specialist

March 01, 2017

2017 S90 Inscription I purchased a 2017 S90 Inscription and the process was as good as it gets. Kyle (my salesman) was well informed and extremely helpful. Mr Parisi is a More

by MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Kyle Benz
February 20, 2017

Very professional Jamie made the leasing of my new Volvo very easy. He did not try to hard sell me which I greatly appreciated. His product knowledge was exceptional. H More

by Dale2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Rodriguez
Feb 22, 2017 -

Volvo Cars of Naples responded

We are so pleased to hear you had such a truly exceptional car buying experience with our dealership! Jaime and the team strive to provide the level of service we all expect. Best wishes with your new vehicle! Kacie Jersak Customer Relations Specialist

February 14, 2017

Sales experience at Volvo of Bonita Springs I had to have a new lease on a Volvo S60 following the end of the previous one. The people at Volvo of Bonita have been very helpful, mainly Joe Paris More

by Jean Loup du Chene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Jaime Rodriguez
February 12, 2017

Lease a new S60 Volvo at the dealership in Bonita Springs. This was a very smooth experience of returning the previous leased car and lease a new one.The dealership helped me resolving issues with Volvo Financ More

by Jean Loup du Chene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Parisi, Jaime Rodriguez
Feb 14, 2017 -

Volvo Cars of Naples responded

Thank you so much for your wonderful response! I am happy that we were able to resolve the issues with Volvo Finance and get things rolling for you to keep you apart of the Volvo Family! If you ever need any assistance from us please do not hesitate to ask. We truly appreciate your business and kind words! Kacie Jersak Customer Relations Specialist

February 11, 2017

experience in dealership A very well run dealership. All personnel very polite and accommodating! The manager, JOE Parisi, very personable and extended himself to reach out More

by Franksvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Rodriguez
Feb 14, 2017 -

Volvo Cars of Naples responded

Mr. and Mrs. Marfino, Thank you for your kind words! Jaime has been with Volvo for a very long time now, I am pleased he has offered you such a wonderful a car buying experience! If we can ever be of any assistance please do not hesitate to ask. Kacie Jersak Customer Relations Specialist

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