Volvo Cars of Naples

Great Service Our 2007 S80 was needed some repairs. Mike Cummings was our Service Rep and lined up all the work we needed done. Mike alerted us to a problem that Our 2007 S80 was needed some repairs. Mike Cummings was our Service Rep and lined up all the work we needed done. Mike alerted us to a problem that was present with the ABS system and stopped other service until that problem was identified. We ended up trading in the S80 for a new vehicle after we went over all the numbers to see what was the best option for us. Because of Mike Cummings being alert, honest, and having great initiative, we saved money and was directed to a sales person who helped us find the right vehicle for us. This was in no way a "pressure" situation. We reacted to the facts placed in front of us and saved money with our decision to trade instead of repair. Thank you Mike, and thank you Volvo!! More

Great Service Brian G. the service manager was easy to work with. They did a great job servicing my Volvo S 80. My car came back sparkling clean. And all the ser Brian G. the service manager was easy to work with. They did a great job servicing my Volvo S 80. My car came back sparkling clean. And all the service i asked for was completed. More

Mike Cummings very helpful I think Bonita Springs Volvo is lucky to have such a helpful And pleasant Service Advisor. The best customer service. The courtesy shuttle service was I think Bonita Springs Volvo is lucky to have such a helpful And pleasant Service Advisor. The best customer service. The courtesy shuttle service was always prompt. More

Awesome customer service to out-of-towners Michael took great care of us during a recent visit for a CEL. We were driving back to Houston when the engine over-pressured, forcing the dipstick o Michael took great care of us during a recent visit for a CEL. We were driving back to Houston when the engine over-pressured, forcing the dipstick out and throwing a vacuum code. Michael got us in immediately and had a tech run diagnostics to determine if we could continue our 1000-mile drive. With troubleshooting and a test drive, they found that we could continue. I was shocked that this dealership does not charge a one-hour diagnostic fee - $135 is the starting price for service in Houston. No charge, quick attention, and they even offered to steam clean the oil off the engine! If I'm ever back in SW FL, I'll stop by just to say thanks again. More

It was the smoothest car buying experience, we have ever had Chris Vartanian was extremely helpful and we received excellent customer service from him the minute we stepped on the Volvo lot. Wonderful experienc Chris Vartanian was extremely helpful and we received excellent customer service from him the minute we stepped on the Volvo lot. Wonderful experience because of Chris and everyone else that we dealt with throughout the process. Love my new car, very competitive pricing, professional, well run dealership. Highly recommend!! More

Amazing customer service! Mike, service center, was amazing to work with. He provided me with outstanding customer service. He listened to my concerns and addressed them in a Mike, service center, was amazing to work with. He provided me with outstanding customer service. He listened to my concerns and addressed them in a professional manner. He was able to get my car serviced quickly and made telephone calls to my previous, out of state dealership to follow up with them. He also provided me with updates to let me know exactly what was going on with the service of my car. I will continue to visit this dealership due to the customer service provided by Mike. Thank you. More

Purchased new XC60 Volvo from Eric Dube Wonderful experience in purchasing new Volvo from Eric Dube. I never felt pressured to buy and Eric was great at taking the time to answer all my que Wonderful experience in purchasing new Volvo from Eric Dube. I never felt pressured to buy and Eric was great at taking the time to answer all my questions. Overall outstanding! More

Outstanding! Outstanding service! Jeff Lovelace is a true pleasure to work with. I bought a Volvo C70 and love it.Preston Reeder, Sales Manager, was great to wor Outstanding service! Jeff Lovelace is a true pleasure to work with. I bought a Volvo C70 and love it.Preston Reeder, Sales Manager, was great to work with. He was quick to respond to emails, and made the buying process very painless and easy. I would highly recommend buying a car from them, new or pre-owned. More

Great customer service...but careful on... I had a good experience overall at Bonita Volvo. The assistant manager was awesome. I was on a tight budget and he sat down and went through each repa I had a good experience overall at Bonita Volvo. The assistant manager was awesome. I was on a tight budget and he sat down and went through each repair that I needed and helped me prioritize them (I have an older Volvo ). I was also pleasantly surprised that my car had been cleaned inside and outside! The downside was that I had some tougher tree stains on my car and they left scratches on my hood where they had scrubbed it off. Oh yeah....the prices are unreal and through the roof......I priced the part I needed online 34.00 and they charged me 250.00 for the same part....and....700.00 for the labor! Now that's a nice profit. More

Brian did a Great Jom We took our XC60 T6 in for a few things at the last minute and Brian took care of us. Great job, and did a lot at the last minute. And, washed the c We took our XC60 T6 in for a few things at the last minute and Brian took care of us. Great job, and did a lot at the last minute. And, washed the car! Thanks, Brian!! More