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W&L Subaru - Service Center

Northumberland, PA

4.7
2,082 Reviews
Call Service Center (570) 473-3432

2,082 Reviews of W&L Subaru - Service Center

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January 31, 2023

Such great service. ....always. This is our 2nd Outback in 10 years and will buy a third one due to a great car and SERVICE at W & L. More

by davet06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you for the repeat business!

January 31, 2023

Outstanding people and workmanship. Completely satisfied with the updating of their progress on my vehicle More

by piagents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center
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Jan 31, 2023 -

W&L Subaru responded

Thanks so much!

January 29, 2023

Service was thorough, waiting area clean and comfortable. Waiting time was longer than we expected; but as stated, service was thorough. More

by jscoviak
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much for the review!

January 28, 2023

I was informed about the issue, and given possible solutions. The service was quick. This was for a warranty covered issue More

by redscout1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much!

January 28, 2023

Service was great as was the waiting area. Liked the video of my car being serviced. More

by flyfsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Capolupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thanks!

January 28, 2023

Professional service. Just took all week. But they said nothing was wrong with my car. It is working good. More

by pam.0953
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

W&L Subaru responded

Thank you for the feedback. If you need anything else, let us know, and have a great day!

January 28, 2023

Service was good and the waiting area was clean. I thought the Service was a bit long More

by gboggs
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you for the feedback. We apologize for the longer than expected wait. For your next service, feel free to make use of one of our free loaner cars. Just schedule one when you schedule your appointment. Thanks again, and have a great day!

Jan 31, 2023 -

gboggs responded

Thank you

January 28, 2023

I’ve gotten six cars here. The service is good. I’ve used the same sales person. More

by prgretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thank you so much for the repeat business! If you need anything at all, just let us know!

January 27, 2023

Always such an easy process to get our Subaru maintained. No issues whatsoever when we drop off. They have this down to a science and our Subaru keeps running at proficiency. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

W&L Subaru responded

Thanks, Michael! See you next time!

January 26, 2023

Took my vehicle in for first oil change and notice my intercooler fins were bent Like someone left a tool sitting on it and the hood was shut on top of it ,,, and damage the intercooler ,,, More

by wmmjr5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Beck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

W&L Subaru responded

Thank you for your feedback. We'll be happy to take a look to see if there is damage and to see if we can help. Just give service a call at 570.473.3432 anytime. Thanks again, and have a great day.

Jan 26, 2023 -

wmmjr5050 responded

Ok ,, will do

Jan 29, 2023 -

wmmjr5050 responded

Roy Thanks for the personal attention,,!little over overwhelming a 43 thousand auto it has a very lot of bells and whistle’s

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