W.S. Healey Chevrolet

I have 2020 Silverado 1500 and I am having a hard down shift in the transmission, the service advisor informed me that the truck wouldn’t be looked at for a minimum of 40days. After waiting a week I calle shift in the transmission, the service advisor informed me that the truck wouldn’t be looked at for a minimum of 40days. After waiting a week I called the service advisor and left a message, he texted me to come pick up the truck and I’m #30 in line like I was at the supper market deli waiting for cold cuts or something. After calling once a week to check the status of where I “was in line”, I got a call 4 months later and was asked to NOT return to this dealer and was no longer welcome! No clue why either…also bought a service oil change package im would like my Money back for and no one will return my calls about refunding me the money…. Stay away from this place More

professional prompt customer service,comfortable waiting area where are the donuts? no complaints very happy area where are the donuts? no complaints very happy More

thank you for working on my car. fixing it and cleaning the outside of the car, fixing it and cleaning the outside of the car, More

Terrible experience…. .terrible customer service! The infotainment system on my car went out. Booked an appointment with the Service Department to have the issue looked at… .terrible customer service! The infotainment system on my car went out. Booked an appointment with the Service Department to have the issue looked at…..appointment was set for a Friday @ 9am…..car wasn’t looked at until Thursday the following week! Received a call from service rep Lori that the issue required a new display screen…..total parts and labor $1050.00…..agreed to have repair done. Received a phone call the following Thursday that the display wasn’t the issue it’s now the radio for an additional $1600 + labor. So I basically gave this dealership $1000 plus was without my car for 2 weeks only for the issue to not be resolved due to a misdiagnosis which I’m on the hook for! I don’t mind being overcharged at the dealership as long as they actually fix the issue, but I feel like I just made a donation to this dealership due to the fact my original issue was never resolved! More

Premier customer service as always. Brian K. setts the standard of excellence and customer support. Brian K. setts the standard of excellence and customer support. More

The dealership is very organized, professional and a pleasure to deal with. We look forward to talking to our salesman when waiting for the service to be accomplished. pleasure to deal with. We look forward to talking to our salesman when waiting for the service to be accomplished. More

Great and professional service ! Always quick and efficient! Mark and staff does a fantastic job Always quick and efficient! Mark and staff does a fantastic job More

Everyone there was nice and polite they asked us if we needed anything and the salesman Tom was quick to answer any questions we had needed anything and the salesman Tom was quick to answer any questions we had More

My appointment went well, oil changed, fluids topped off. And transmission flushed. I also like the courtesy car. They took me home, when car was ready. They came and got me. And transmission flushed. I also like the courtesy car. They took me home, when car was ready. They came and got me. More

Excellent! ! Polite!! Professional!! Efficient!! I am very impressed, I drive by other dealerships to go to this one! ! Polite!! Professional!! Efficient!! I am very impressed, I drive by other dealerships to go to this one! More