Waldorf Dodge
Waldorf, MD
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50 Reviews of Waldorf Dodge
I was very upset with my entire experience due to the lack of communication. I came to the dealership personally because not being able to speak with someone on the phone. I spoke with Ruben in the servi lack of communication. I came to the dealership personally because not being able to speak with someone on the phone. I spoke with Ruben in the service department and a gentleman name unknown who provided the service on my vehicle. Both of them have excellent customer service skills. They gave me a better feeling about my experience and think both have management skills and qualities. Hats of to them for being an excellent asset to your organization. More
I have had my vehicles serviced there for the past seven years, they are very courteous and professional, and my vehicle is always serviced within the estimated timeframe. I especially appreciate that they years, they are very courteous and professional, and my vehicle is always serviced within the estimated timeframe. I especially appreciate that they send me reminders when my vehicles are due for service. More
New location. CP technician was awesome. He kept me informed from the time I dropped my vehicle off to when I picked it up & everything that was going on in-betwee CP technician was awesome. He kept me informed from the time I dropped my vehicle off to when I picked it up & everything that was going on in-between and cost. CP explained a particular repair, not the reason for service, in a way that I understood. Because of how he explained it and that he did not push the repair on me, I chose to have the repair & it wasn't cheap. Thanks CP. I prefer the old location further south on 301, always fantastic customer service at the old location.The new location is crowded with dealership vehicles, but still great service & I would return to this location. More
So, I took my grand Jeep Cherokee L 21 to get my 2 recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to f recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to fit me in even though they were booked and 2 weeks out. Thank you for helping get my recalls serviced and having patients with my vehicle. More

