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Walker Ford - Service Center

Clearwater, FL

4.6
3,617 Reviews
Call Service Center (855) 869-7610

3,617 Reviews of Walker Ford - Service Center

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March 21, 2025

Don mast is an excellent service. Employee , he needs a raise or a promotion great worker he is. Professional More

by tom.russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Mast
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Walker Ford responded

Hi Tom, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 17, 2025

Bought our 2005 Ford Escape at Walker new. All service/maintenance done there. Very satisfied with everything. More

by runner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Air Condition)
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Mar 21, 2025 -

Walker Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2025

I really don’t like writing review but my associate that help me did a great job keeping me informed More

by TIGGERBOYJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gatlin Hatcher
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Mar 19, 2025 -

Walker Ford responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 22, 2025 -

Walker Ford responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2025

I used to have a dealership. You can count. Problem solved. Professionally taken care of Service writer kept me informed constantly and delivered as expected. More

by dlyle2481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Walker Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

March 08, 2025

Great customer service and knowledgeable staff members I would recommend Walker ford to all my friends More

by TEEJR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Ritter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Walker Ford responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2025

I was very uncomfortable. I was not treated as well as the first time I received service for my car. More

by TONYT153
Recommend Dealer
No
Employees Worked With
Mike Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2025 -

Walker Ford responded

Hello, we regret to hear that you had this experience with us. Please reach out to us at (727) 535-3673 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 03, 2025

With my husband's passing, it was a very difficult time for me but the lease manager was very helpful. More

by RRUBEN3
Service Communication
Recommend Dealer
Yes
Employees Worked With
lease manager
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Mar 08, 2025 -

Walker Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Great service, don’t make me type 15 words it’s a waste of my time. I’ll never complete another survey for ford after this. More

by BOBBY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 25, 2025

Turns out the tech didn't place a new sticker on the windshield indicating when next service is due. Didn't get any report card on overall health of vehicle or what was inspected during service. More

by Norm from Seminole, Fl
Recommend Dealer
No
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Feb 28, 2025 -

Walker Ford responded

Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (727) 535-3673 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

February 22, 2025

We bought our first new car from Walker Ford and have trusted them to service and maintain it. We have not been disappointed. More

by allen.weatherilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooks Falzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Weatherilt
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Feb 26, 2025 -

Walker Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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