Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,633 Reviews of Walker Ford - Service Center
Sort by
July 21, 2019
Excellent Service As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we always receive excellent service. More
by wsm1217
Employees Worked With
Mike Olsen
June 06, 2019
The best service department ever Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, yo Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, you are the best! More
by acrowe10
Employees Worked With
June 02, 2019
5 star service Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great experience with Steve. He resolved all my car issues. Offered us a shuttle that took us home and back next day. When we arrived to dealership Steve was was waiting for us. We spent couple minutes there and were on our way back. We did not spend any minutes waiting. Thank you Steve. More
by Ford florida
Employees Worked With
June 01, 2019
Excellent in every way Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes and a new fuel filter installed before the end of the day. Excellent workmanship at a fair price. Very pleased. More
by Jerry F-150
Employees Worked With
Mike Olsen
May 08, 2019
Would not give out the part number that I need for truck! I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part.. I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part...he quoted a very high price without telling me the part number that I needed. I asked and he said " We do not give out part numbers!" Are you kidding me??? I would never call this place again! Other Ford dealers are a lot more helpful and I got quoted around 40% lower price for the same exact item at another Ford Dealership, which gladly shared the part number and kindly offered to get it ordered for me. That is how you should do business! Thanks for nothing! More
by thefreshprince35
Employees Worked With
Parts Department
May 04, 2019
Amazing customer service Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appoint Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appointment, Mickey was responsive and went over the extended warranty plans of which I purchased one. It is refreshing to see great friendly customer service with a knowledgeable person. Thank you. More
by Brenda
Employees Worked With
Mickey Alperstein
May 03, 2019
Emergency repair My wife and I are from NJ. About 20 miles from Clearwater I ran over a shredded truck tire. A plastic cover under my car tore loose. Nervous about wha My wife and I are from NJ. About 20 miles from Clearwater I ran over a shredded truck tire. A plastic cover under my car tore loose. Nervous about what had to be done to repair it I drove to Walker Ford and spoke with Ryan. Ryan stopped everything he was doing and immediately looked at my car. He fastened the cover with the necessary clip and sent me on my way. Although not a major repair it certainlt meant a lot to me, being far from home and just beginning my vacation. Hey Ryan..just to let you know, all is still good 1300 miles later. Thanks so very much for you prompt attention. Kudos to you! Chuck G More
by stanford11
Employees Worked With
April 25, 2019
Complimentary Oil Change! Daniel was wonderful from the start. I was quoted a 2 hour wait time. I didn't mind being that I walked in and really needed it done. Originally he me Daniel was wonderful from the start. I was quoted a 2 hour wait time. I didn't mind being that I walked in and really needed it done. Originally he mentioned it would around $40. My wait time was only a few minutes over the 2 hours, I still didn't mind. Daniel comped my visit today. I really didn't expect that, but I'm thankful he did it anyways. Always a great experience at Walker Ford! More
by Typicalpalina
Employees Worked With
April 25, 2019
Spectacular service department and buying experience Best experience I’ve ever had in a traditional dealership from purchase to service. Ryan the Service Manager and Amy my consultant they make it easy t Best experience I’ve ever had in a traditional dealership from purchase to service. Ryan the Service Manager and Amy my consultant they make it easy to get my vehicle serviced in the promised time frame and done right. Thanks to all of them. More
by Bruce G
April 23, 2019
Unsatisfied With Walker Ford Service Department I brought my 2017 Ford Explorer for routine service at Walker Ford. The service department was unremarkable and the service representative was unfri I brought my 2017 Ford Explorer for routine service at Walker Ford. The service department was unremarkable and the service representative was unfriendly and bordering on rude. The service waiting area was uncomfortable with no complementary refreshments offered. My experience with tithe Walker Ford dealership was the most unsatisfying I have ever experienced with a car dealership. I cannot recommend Walker Ford dealership to anyone. I will be in the market for a new Ford explore at the end of the year, but because of my experience with Walker Ford service department, I will not be doing business with Walker Ford. More
by nurseman42
Employees Worked With
