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Walker Ford - Service Center

Clearwater, FL

4.6
3,633 Reviews

3,633 Reviews of Walker Ford - Service Center

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July 21, 2019

Excellent Service As always excellent service by Mike Olsen and his team. Every time we go to Walker Ford whether it be to purchase a vehicle or service a vehicle , we More

by wsm1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Jul 23, 2019 -

Walker Ford responded

Thank you for your review! We're happy you had an excellent experience with our team. Please let us know if we can be of service in the future!

June 06, 2019

The best service department ever Ryan and his crew in the service department are the best. We stopped by to have wiper blades put on and we did not have to wait. Thanks again Ryan, yo More

by acrowe10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Walker Ford responded

Thank you so much! We are very excited that you had such a great visit with Ryan and our service team! We appreciate your business and look forward to seeing you again!

June 02, 2019

5 star service Even I didn’t have an appointment to bring my car for service. It was no need to wait as I got used to before somebody will help you. I had a great More

by Ford florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Walker Ford responded

Thank you for your glowing review, Ford Florida! We're glad you had a great experience with us. Thank you for your business and we look forward to having you back!

June 01, 2019

Excellent in every way Needed to have new brakes installed before going on vacation. Talked to Mike Olsen and made my request. Even with short notice, the F-150 had brakes More

by Jerry F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Jun 04, 2019 -

Walker Ford responded

Thank you for sharing your experience with us, Jerry! We're glad we were able to fix up your truck in a timely manner for you. We appreciate your business and look forward to seeing you again soon.

May 08, 2019

Would not give out the part number that I need for truck! I called parts to find out what I needed for my truck and after waiting for a looong time to load up the application, for the guy to locate the part.. More

by thefreshprince35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts Department
May 04, 2019

Amazing customer service Came into dealership to pick up car that was being serviced. Decided to check on extended warranty for vehicle. Even though I didn’t have an appoint More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Alperstein
May 07, 2019 -

Walker Ford responded

We appreciate your feedback, Brenda! It's great to know you had a nice visit and Mickey was helpful for you. Have a great day and we'll see you next time!

May 03, 2019

Emergency repair My wife and I are from NJ. About 20 miles from Clearwater I ran over a shredded truck tire. A plastic cover under my car tore loose. Nervous about wha More

by stanford11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Walker Ford responded

Thank you so much for the feedback, Chuck! We're thrilled that your vacation wasn't put in jeopardy and that Ryan got you taken care of. We appreciate you choosing us and we hope you have a great day!

April 25, 2019

Complimentary Oil Change! Daniel was wonderful from the start. I was quoted a 2 hour wait time. I didn't mind being that I walked in and really needed it done. Originally he me More

by Typicalpalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Walker Ford responded

Thank you for the 5-star review! We appreciate your customer loyalty and look forward to your next visit.

April 25, 2019

Spectacular service department and buying experience Best experience I’ve ever had in a traditional dealership from purchase to service. Ryan the Service Manager and Amy my consultant they make it easy t More

by Bruce G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Batch, Amy Andrisani
Apr 26, 2019 -

Walker Ford responded

Wow, thank you for the glowing review, Bruce! We appreciate your business and look forward to your next visit.

April 23, 2019

Unsatisfied With Walker Ford Service Department I brought my 2017 Ford Explorer for routine service at Walker Ford. The service department was unremarkable and the service representative was unfri More

by nurseman42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel Victory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Walker Ford responded

Thank you for your feedback. As I had mentioned during our previous call, Walker Ford was in the process of renovating our service waiting area. We strive to satisfy all of our customers which is why we attempted to provide equal accommodations in our temporary lounge on the showroom floor during your visit. We apologize that you were unsatisfied with this experience but invite you back to experience our new state of the art facility at any time. Additionally, if you have any additional questions about what is and is not included in your Ford service plan, we’d be happy to assist.

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