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Walkers Renton Subaru

Renton, WA

4.1
1,410 Reviews

555 SW Grady Way

Renton, WA

98057

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Showing 1,410 reviews

November 24, 2011

Roman was very helpful during the process. He was able to work with me within my budget and still find a great car. I will come back again for my next vehicle as well. More

by willcomtpon4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Shumskiy
November 23, 2011

I'm a skeptical consumer, and a reluctant buyer, and these folks earned my respect and gratitude. I had been looking for a used Impreza Outback, and when I looked at the Walker Subaru website and found More

by deborahwoolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Contreras in sales, Lori Brown in financing, Dan in Service
November 23, 2011

Very high pressured sales tatics. The "old" bring in the Sale manager who was Roman Shumskiy. Not understanding the reviews I read about him. It must be his "alter-ego" becasue he was usisng More

by jlb4933
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman Shumskiy
Nov 23, 2011 -

Walkers Renton Subaru responded

Hello, I understand you were recently in our dealership and had a less than stellar experience. First, I would like to thank you for submitting a review as it gives us an opportunity to look at our processes within the dealership and improve our shortcomings. Second, we here at Walker's would like to apologize for the problems you encountered. However, I would like to ask for a little clarification on some points: 1. Was your pricing dispute revolving around a trade-in in addition to the vehicle you were looking to purchase? 2. What vehicle were you interested in? 3. Do you recall any of the specific "trash talk" Roman used? Your answers will help us further investigate these issues. Additionally, I understand you were concerned that our reviews may be faked. We use DealerRater as a showcase for our customers reviews because they take great pains to assure customer reviews are genuine, even notifying us if something seems amiss. Furthermore, we have an established zero tolerance policy for fake reviews. Any employees caught posting false reviews are terminated immediately. I hope that we can address your concerns to your satisfaction. Thank you and have a Happy Thanksgiving -Kevin Davis Digital Marketing Specialist Walker's Renton Subaru

November 22, 2011

I came to Walker's Renton Subaru already knowing that I want an Outback. Via the internet, I had a pretty good idea of what used Outbacks go for and what other dealers have advertised, went to Walker's fir More

by westy808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Contreras
November 20, 2011

Alix Plaster knows her stuff and is very costumer oriented. If you are looking for a new Subaru and are wanted to have someone that will answer your questions honestly and promptly then ask for Alix More

by cjt928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alix Plaster
November 20, 2011

I would like to take this opportunity to thank Roman Shumskiy for all of this help and hard work with the purchase of our car. His enthusiastic nature made him a pleasure to work with. I would also like More

by fahlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Shumskiy
November 16, 2011

Roman was very nice and professional. We told him we were under a time constraint, and he was mindful. There was no heavy pressure or haggling, and we were able to make the deal happen quickly at the price More

by valeriewatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Shumskiy
November 13, 2011

Everyone was very professional and straightforward. We reached an agreement quickly and there were no curveballs afterward. I was very impressed with how friendly the staff was. And Alix hustles around th More

by smb19788
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alix and....the nice lady in finance.
November 11, 2011

We found the car we ended up purchasing online the night before. Went into the dealership the next morning. There was no hassle, no pressure, and they were able to work with us. The process was surprisingly More

by rrennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
November 09, 2011

Smooth process, friendly helpful salesperson. The process was not stressful and was relatively short, I didn't feel presssured to make a snap decision and the car is working out great for us. More

by duxie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
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