Walkers Renton Subaru
Renton, WA
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Roman was very helpful during the process. He was able to work with me within my budget and still find a great car. I will come back again for my next vehicle as well. work with me within my budget and still find a great car. I will come back again for my next vehicle as well. More
I'm a skeptical consumer, and a reluctant buyer, and these folks earned my respect and gratitude. I had been looking for a used Impreza Outback, and when I looked at the Walker Subaru website and found these folks earned my respect and gratitude. I had been looking for a used Impreza Outback, and when I looked at the Walker Subaru website and found one on a weekend when I was down with the flu, I began talking with David. He sent me photos, answered all my questions, with no pressure to buy or make a decision. When I took the car to the shop I've been going to for 20 years for an independent inspection, and they found some problems with the car, Walker agreed to do the necessary repairs free of charge, saying they wanted me to be satisfied with my purchase. And furthermore, to save me having to make a long bus trip to Renton, David arranged for them to bring a loaner car to my workplace in Seattle for me to use over the several days while the repairs were being made on my new (used) car! Truly these folks were understanding and accommodating WAY beyond what one would expect from a dealer. My only complaint is that they do not allow customers to take the car for an independent inspection before making the purchase; I had to pay for the car BEFORE taking it in for an inspection. This made me very uneasy, even though I was assured by David and Jan that my money would be refunded if the inspection found problems that they were not willing to repair. When I raised questions about it, I ended up feeling like I was being disrespectful. I hope they'll consider changing this policy in the future, because everyone I dealt with there was trustworthy, it's just this policy that I find problematic. More
Very high pressured sales tatics. The "old" bring in the Sale manager who was Roman Shumskiy. Not understanding the reviews I read about him. It must be his "alter-ego" becasue he was usisng bring in the Sale manager who was Roman Shumskiy. Not understanding the reviews I read about him. It must be his "alter-ego" becasue he was usisng typical high pressure tatics. NADA and Auto Trader are not the "Market". It is what people are willing to pay. This poor chap doesn't get it! Bottom line is that Walker has their cars so over priced that it is ridiculous. The internet discount, which they conveniently forgot was posted, puts the car more at the NADA book price. Roman Shumskiy was just plain rude! All other dealers are terrible. Get ready for the negative "trash" talk when the converstation starts "I don't want to talk bad about another dealer but"! look at the reviews regarding Walker closely. They sound all too similar! Almost every review is across the board 5's! It lloks like someone is "creating" false positive reviews. Visit this dealer and you will understand what I mean or better yet, stay away. I went to Carter Subaru and it was a good experience. More
I came to Walker's Renton Subaru already knowing that I want an Outback. Via the internet, I had a pretty good idea of what used Outbacks go for and what other dealers have advertised, went to Walker's fir want an Outback. Via the internet, I had a pretty good idea of what used Outbacks go for and what other dealers have advertised, went to Walker's first because they were closer. David and fellow associates listened to my wants and kept me in the range of my budget. After showing me the options they had available, they worked with me to get me in the car I wanted while keeping in price range I needed. The whole process was zero pressure and very friendly. I would definitely recommend giving them a visit if you are in the market. More
Alix Plaster knows her stuff and is very costumer oriented. If you are looking for a new Subaru and are wanted to have someone that will answer your questions honestly and promptly then ask for Alix oriented. If you are looking for a new Subaru and are wanted to have someone that will answer your questions honestly and promptly then ask for Alix, she will definitely take care of you! More
I would like to take this opportunity to thank Roman Shumskiy for all of this help and hard work with the purchase of our car. His enthusiastic nature made him a pleasure to work with. I would also like Shumskiy for all of this help and hard work with the purchase of our car. His enthusiastic nature made him a pleasure to work with. I would also like to thank Renton Subaru and we look forward to working with them in the future for another car. Thanks to everyone. More
Roman was very nice and professional. We told him we were under a time constraint, and he was mindful. There was no heavy pressure or haggling, and we were able to make the deal happen quickly at the price under a time constraint, and he was mindful. There was no heavy pressure or haggling, and we were able to make the deal happen quickly at the price we wanted. I would definitely recommend Walker's Subaru to friends and family. More
Everyone was very professional and straightforward. We reached an agreement quickly and there were no curveballs afterward. I was very impressed with how friendly the staff was. And Alix hustles around th reached an agreement quickly and there were no curveballs afterward. I was very impressed with how friendly the staff was. And Alix hustles around the dealership like a crazy lady. She runs so you don't have to wait. After visiting 10 dealerships before Renton Subaru, I was relieved to finally find a dealership that centers on customer service and lets their product speak for itself. More
We found the car we ended up purchasing online the night before. Went into the dealership the next morning. There was no hassle, no pressure, and they were able to work with us. The process was surprisingly before. Went into the dealership the next morning. There was no hassle, no pressure, and they were able to work with us. The process was surprisingly quick and they were able to approve us before we even drove off the lot. We were very impressed and will definitely be coming back when it is time to upgrade the other car. More
Smooth process, friendly helpful salesperson. The process was not stressful and was relatively short, I didn't feel presssured to make a snap decision and the car is working out great for us. was not stressful and was relatively short, I didn't feel presssured to make a snap decision and the car is working out great for us. More


