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Walkers Renton Subaru

Renton, WA

3.8
1,411 Reviews

555 SW Grady Way

Renton, WA

98057

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Showing 1,411 reviews

July 31, 2023

Taylor was polite, easy to understand. ..didn't try to dumb down the experience..."...try to take care of her"... More

by THAGSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Rupp
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us this review!

July 28, 2023

I had to return to the garage twice immediately after leaving with my car. The first instance was to ensure that the service technician had test-driven the car to address the engine rattling. Despite the More

by ANDREW.GATLABAYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate, Dane Croxton
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi Andrew, We want to apologize any miscommunication there might have been at our service department. We have shared this with management to have training take place. We appreciate your patience with us. Please reach out if there are any further questions or concerns. Sincerely, Walker's Renton Subaru

July 28, 2023

Like the quick service honest maintenance advice. Bit pricey though. Want the review less than 15 words. More

by RUBEN.ARCIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Guddat
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us a review, Ruben!

July 27, 2023

I brought my car in for an oil change thru express with an appointment and had to wait more than 2 1/2 hours. I heard one of the girls working say we only have 1 tech working because it’s a nice day so the More

by JEANNIEMCW
Service Time
Recommend Dealer
No
Employees Worked With
Tyler Dixon, Taylor Rupp
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi JEANNIEMCW, We want to apologize any delay or miscommunication there might have been at our service department. Our customers come first, and we want to make sure you are always aware of what is being done with your car. There should have been better communication and we have shared this with management to have training take place. There have been a few new hires in the building, which seemed to have contributed to your experience. We appreciate your patience with us. We apologize greatly, and we hope you can give us another chance. Please reach out if there are any further questions or concerns. Sincerely, Walker's Renton Subaru

July 27, 2023

Andrew was super friendly, got straight to the point about what was going on. He gave a nice informative short brief explanation on what needed to be done for the repairs. More

by logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Aug 07, 2023 -

Walkers Renton Subaru responded

Logan, we are very happy to hear that you enjoyed your experience with us. We look forward to seeing you back in the future!

July 27, 2023

Willing to work within our budget and very efficient we got our new car same day More

by LC
Recommend Dealer
Yes
Employees Worked With
Diane Baldwin, Omid Ahmad
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you for the great review, LC!

July 27, 2023

It was a busy day at Express. I finally had to ask if my car was done since I saw my number card come in. It sat there about 45 min. Then it was put back in the incoming stack. More

by jsuehiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi jsuehiro, we apologize for any miscommunication or inconvenience that might have occurred during your service visit with us. We have relayed this information to our management for training of staff. Thank you for your patience with us. We look forward to seeing you back in the future!

July 26, 2023

Always reliable. Have been bring my Outback for 6 years now and before that, my Forester. Always been fully satisfied. More

by vernon_tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha'ani Propeack
Aug 07, 2023 -

Walkers Renton Subaru responded

That is so great to hear, vernon_tom! Thank you for being a loyal customer!

July 26, 2023

Easy to work with and hassle free in car trading and sales. Highly recommended to families and friends. More

by MYRNA.BULAHAN717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hill, Jared Staggs
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you so much for taking the time to leave us this review!

July 25, 2023

Quoted price for service didn’t match price I was charged. When I raised the question the service guy said he didn’t know why but he wouldn’t change to quoted price. More

by susant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane said the guy was new
Aug 07, 2023 -

Walkers Renton Subaru responded

Thank you for the review and your feedback!

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