Walkers Renton Subaru
Renton, WA
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I had to return to the garage twice immediately after leaving with my car. The first instance was to ensure that the service technician had test-driven the car to address the engine rattling. Despite the leaving with my car. The first instance was to ensure that the service technician had test-driven the car to address the engine rattling. Despite their assurances, the issue was not resolved when I picked up the car. I felt unheard and possibly given incorrect information, and ultimately paid over $1,000 for services that did not address the critical issues I originally brought the car in for. The second visit was an attempt at a solution that seemed promising, but unfortunately, the problem resurfaced after only 10 miles of driving. This experience has left me feeling frustrated and disheartened by the amount of time and money spent on these unresolved issues. More
I brought my car in for an oil change thru express with an appointment and had to wait more than 2 1/2 hours. I heard one of the girls working say we only have 1 tech working because it’s a nice day so the an appointment and had to wait more than 2 1/2 hours. I heard one of the girls working say we only have 1 tech working because it’s a nice day so the others all called in. It’s sounds like you need new techs. I didn’t get my car wash coupon so I went back the next day to get it and talked to a lady waiting who said ot was the same that day too. More
Andrew was super friendly, got straight to the point about what was going on. He gave a nice informative short brief explanation on what needed to be done for the repairs. about what was going on. He gave a nice informative short brief explanation on what needed to be done for the repairs. More
It was a busy day at Express. I finally had to ask if my car was done since I saw my number card come in. It sat there about 45 min. Then it was put back in the incoming stack. I finally had to ask if my car was done since I saw my number card come in. It sat there about 45 min. Then it was put back in the incoming stack. I also had to return the next morning since I found a plastic piece on the floor. I almost threw it out, but decided I’d better see if it was part of the car. It was and a tech put it back on. More
Quoted price for service didn’t match price I was charged. When I raised the question the service guy said he didn’t know why but he wouldn’t change to quoted price. charged. When I raised the question the service guy said he didn’t know why but he wouldn’t change to quoted price. More


