Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Walkers Renton Subaru

Renton, WA

Overview
Reviews
4.4
1,407 Reviews
Call Dealership (425) 226-2775
View Awards

555 SW Grady Way

Renton, WA

98057

Directions

By Type

Showing 1,407 reviews

July 23, 2023

Friendly service! Only complaint was the grease stains on both front seats and driver floor carpet, steering wheel and shifter also had residue. Other than that the re More

by jordan.hamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Hi jordan.hamblin, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had grease stains in your vehicle. Have you reached out to our Service Department about this? We want to get this resolved as soon as possible. Thank you again for your feedback. We appreciate your help in making our business better.

July 23, 2023

I felt the staff was very friendly and helpful. I just got a suburu and I'm happy with my choice to come to this dealership. More

by mclei1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Fortin
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us such a positive review, mclei1a!

July 23, 2023

Aaron was so good and patient with me. Because of my experience with him, I will be back. He deserves a good raise! More

by timngibsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

We are so happy you got to work with Aaron, timngibsons! He is such a fantastic employee. We look forward to seeing you back in the future!

July 22, 2023

Unfortunately, I would not recommend this dealership, promises were made of information about the vehicle we purchased, and we did not receive More

by Katk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Spencer
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Hi Katk, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our Sales Department. We understand that your expectations were not met, and we want to do everything we can to make things right, as this is not indicative of our company values. We'd like to learn more about what happened so that we can improve our service. Would you be willing to contact us directly so that we can discuss this further? You can just respond to this review or send us a message through Google. Thank you again for your feedback. We appreciate your help in making our business better.

Jul 25, 2023 -

Katk responded

You are welcome to try and call me at 425-829-5295 or I can call you. I just would need to know who I need to call and that phone number.

July 22, 2023

Unfortunately, it took 3 days to even diagnose my car's issue. Communication was difficult, with many calls/texts back and forth. When I finally got my car back home, bolts were left by the tech under the More

by Rubes
Recommend Dealer
No
Employees Worked With
Dane Croxton, Dane Croxton
Report | Print
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi Rubes, We want to apologize any delay or miscommunication there might have been at our service department. Our customers come first, and we want to make sure you are always aware of what is being done with your car. There should have been better communication and we have shared this with management to have training take place. There have been a few new hires in the building, which seemed to have contributed to your experience. We appreciate your patience with us. We apologize greatly, and we hope you can give us another chance. Please reach out if there are any further questions or concerns. Sincerely, Walker's Renton Subaru

July 22, 2023

Fair, efficient service. Facilities are clean and comfortable. Appointment was on time to the exact price quoted More

by todd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Rupp
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us a review, todd62!

July 21, 2023

Polite customer service people that explain everything clearly. Clean waiting room with plenty of seating. More

by IDRAFT80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Guddat
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

IDRAFT80, we are so pleased to hear that you enjoyed your experience in our Service Department. We can't wait to see you back in the future. Thank you!

July 20, 2023

Took my car in for service and software update. The software update was done. The service also was done and all checks showed good. I was kept informed the whole time. Thanks Andrew! More

by r.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for the positive review, r.caldwell! We hope to see you back soon!

July 20, 2023

I have always had excellent service with Walket Subaru. I will continue to use them More

by jerrybeavers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Fortin
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

That is so great to hear, jerrybeavers2! Thank you!

July 20, 2023

Explained the process and sequence. Kept me updated and informed Upfront about the cost of each repair More

by RWWALLACH
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate, Andrew Shumate
Report | Print
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for the awesome review and for being such a great customer, RWWALLACH!

1
...
15
16
17
...
141