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Walkers Renton Subaru

Renton, WA

3.8
1,411 Reviews

555 SW Grady Way

Renton, WA

98057

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Showing 1,411 reviews

July 25, 2023

Always a pleasure going to Walker's what a great team! !! Great experience they work on all of my cars!!! More

by baldwindm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dixon, Aaron Taylor, Justin Guddat
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you very much for the review, baldwindm!

July 24, 2023

Excellent dealership. Would recommend to family and friends. My son just bought an outback there. More

by kathyoberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you very much, kathyoberto! This means so much to us here at Walker's Renton Subaru!

July 24, 2023

My wheel came off the vehicle while driving. Andrew not only took the time to understand what happened, he made it right. I’ll continue to bring all my Subaru’s to Walker’s because of him. More

by Jasondenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shumate
Jul 25, 2023 -

Walkers Renton Subaru responded

We are so happy to hear that Andrew helped you solve this problem for you and that you are back safely on the roads! Thank you for being a great customer!

July 24, 2023

reliable, convenient, fast, friendly atmosphere, clear description of service, true estimation of wait times, good people More

by katya0
Recommend Dealer
Yes
Employees Worked With
Tyler Dixon
Jul 25, 2023 -

Walkers Renton Subaru responded

Thank you for the great review, katya0!

July 23, 2023

Aaron was so good and patient with me. Because of my experience with him, I will be back. He deserves a good raise! More

by timngibsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
Jul 24, 2023 -

Walkers Renton Subaru responded

We are so happy you got to work with Aaron, timngibsons! He is such a fantastic employee. We look forward to seeing you back in the future!

July 23, 2023

I felt the staff was very friendly and helpful. I just got a suburu and I'm happy with my choice to come to this dealership. More

by mclei1a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria Fortin
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us such a positive review, mclei1a!

July 23, 2023

Friendly service! Only complaint was the grease stains on both front seats and driver floor carpet, steering wheel and shifter also had residue. Other than that the re More

by jordan.hamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Taylor
Jul 24, 2023 -

Walkers Renton Subaru responded

Hi jordan.hamblin, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had grease stains in your vehicle. Have you reached out to our Service Department about this? We want to get this resolved as soon as possible. Thank you again for your feedback. We appreciate your help in making our business better.

July 22, 2023

Fair, efficient service. Facilities are clean and comfortable. Appointment was on time to the exact price quoted More

by todd62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Rupp
Jul 24, 2023 -

Walkers Renton Subaru responded

Thank you for taking the time to leave us a review, todd62!

July 22, 2023

Unfortunately, it took 3 days to even diagnose my car's issue. Communication was difficult, with many calls/texts back and forth. When I finally got my car back home, bolts were left by the tech under the More

by Rubes
Recommend Dealer
No
Employees Worked With
Dane Croxton, Dane Croxton
Aug 07, 2023 -

Walkers Renton Subaru responded

Hi Rubes, We want to apologize any delay or miscommunication there might have been at our service department. Our customers come first, and we want to make sure you are always aware of what is being done with your car. There should have been better communication and we have shared this with management to have training take place. There have been a few new hires in the building, which seemed to have contributed to your experience. We appreciate your patience with us. We apologize greatly, and we hope you can give us another chance. Please reach out if there are any further questions or concerns. Sincerely, Walker's Renton Subaru

July 22, 2023

Unfortunately, I would not recommend this dealership, promises were made of information about the vehicle we purchased, and we did not receive More

by Katk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared Spencer
Jul 24, 2023 -

Walkers Renton Subaru responded

Hi Katk, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our Sales Department. We understand that your expectations were not met, and we want to do everything we can to make things right, as this is not indicative of our company values. We'd like to learn more about what happened so that we can improve our service. Would you be willing to contact us directly so that we can discuss this further? You can just respond to this review or send us a message through Google. Thank you again for your feedback. We appreciate your help in making our business better.

Jul 25, 2023 -

Katk responded

You are welcome to try and call me at 425-829-5295 or I can call you. I just would need to know who I need to call and that phone number.

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