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Walkers Renton Subaru

Renton, WA

3.8
1,411 Reviews

555 SW Grady Way

Renton, WA

98057

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Showing 1,411 reviews

July 11, 2023

Over two hrs for an oil change is absurd Paying 133 for an oil change is also absurd, even with synthetic More

by marcusmenezes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxx
Jul 13, 2023 -

Walkers Renton Subaru responded

Hi marcusmenezes, Thank you for taking the time to share your feedback with us. We're sorry to hear that you had a negative experience with our Service Department. We understand that your expectations were not met, and we want to do everything we can to make things right, as this is not indicative of our company values. We'd like to learn more about what happened so that we can improve our service. Would you be willing to contact us directly so that we can discuss this further? You can just send us a message through Google. Thank you again for your feedback. We appreciate your help in making our business better.

July 09, 2023

All staff were friendly, courteous, and knowledgeable. Service was completed quickly and within the timeframe ordinarily promised More

by lewislewisrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their names
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the 5-star review!

July 09, 2023

Sales team was great. Would have liked finance department to explain more in depth other products we ended up purchasing. More

by billa1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin , Trey Castles
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the kind and informative review!

July 08, 2023

Buying a car is one of my least favorite things to do. At Walker's Subaru It seemed a whole lot better. The person I worked with was Chris, was polite and not your typical used car salesman. I believe I More

by larsen44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris McMurray
Jul 13, 2023 -

Walkers Renton Subaru responded

This is a phenomenal review and it really made our day. Thank you for being such an awesome customer!

July 08, 2023

Excellent/knowledgeable sales staff. Good prices. Sales staff was very helpful in teaching benefits of new car’s features. More

by greglarsen56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris MacMurray. 5 stars.
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you so much for taking the time to leave us this review!

July 08, 2023

I thought Jared was exceptional He is caring and listened to me He could relate to the kind of car I was looking for More

by NORMAJEANR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the awesome review!

July 08, 2023

They always get us in on-time, usually early. They always finish up on time as well. Great service at a good price. More

by kandmwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hallock, Kim Meyers, Arvin Oreiro, Skylar Wyatt, Chad Malek, Chris Dominguez
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the 5-star review!

July 08, 2023

I like Justin, he is very friendly and had very good service and good communication with customers. I will be back, I love his service . More

by appleapple1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 13, 2023 -

Walkers Renton Subaru responded

That is so great to hear. Justin is awesome and we look forward to seeing you back sometime in the future! Thank you!

July 08, 2023

Wanted an oil change. Drove in and was told It'd be 1 1/2 wait. Got a ride home and before I reached home got a text it was done. They need to work on their estimating te More

by clive.schhelein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express desk people
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the informative review. We will use this as a learning experience!

July 08, 2023

Excellent, quick, reliable service. Extremely good service leaders. Competitive prices. Wow. I would definitely recommend! More

by RJGLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Kim Meyers
Jul 13, 2023 -

Walkers Renton Subaru responded

Thank you for the great review!

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