Walkers Renton Subaru
Renton, WA
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I was very pleased with the entire process. I felt like I was receiving special attention from Christian. He was informative, courteous, helpful and handled himself like a true professional. I have nothing b was receiving special attention from Christian. He was informative, courteous, helpful and handled himself like a true professional. I have nothing but positive things to say about my experience. Thanks again Christian! More
Just purchased my 2nd new Subaru Forester from Trey Castles and his Team at Walker’s Subaru. I drove all the way to Renton, passing multiple Subaru dealerships from my location in Eastern Washington, t Castles and his Team at Walker’s Subaru. I drove all the way to Renton, passing multiple Subaru dealerships from my location in Eastern Washington, to work with Walker’s Subaru sales staff for my second car purchase from Walker’s. I got exactly the vehicle I wanted and I am confident I got the best price. I know I got the best service. The sales representative was very knowledgeable and patient, going as far as working me through pairing up my devices and walking through the various electronic features on the model I purchased. I was not able to get the nice Yakama rack off the top of my trade-in vehicle so the sales manager, free of charge, had my rack removed and placed on my new Forester. The loan representative walked me through the options for funding my new purchase, giving me the best possible deal. Overall, my purchase of this new Forester was an excellent experience. I strongly recommend purchasing your next vehicle from Walker’s Subaru in Renton. More
Best dealership I have ever worked with. They were so helpful, patient and great customer service! I started the buying process while I was still overseas before I moved to Bremerton and Robert helped me helpful, patient and great customer service! I started the buying process while I was still overseas before I moved to Bremerton and Robert helped me through everything stress free! What a great team at Walkers Renton! I love my Subaru! Thank you! More
Amazing experience all around! Clarence and Jared were extremely helpful and informative. The transaction was fast and effortless! No B.S. no cheesy car salesmen tactics, just honest, straightforward, and extremely helpful and informative. The transaction was fast and effortless! No B.S. no cheesy car salesmen tactics, just honest, straightforward, and genuine! I've already referred 2 friends and I just bought my car yesterday. More
I’d been in the market for a new car for two months and I was drained from fending off predatory car salespeople who weren’t really interested in my actual needs from a vehicle. When I walked in to Walker’s was drained from fending off predatory car salespeople who weren’t really interested in my actual needs from a vehicle. When I walked in to Walker’s Renton Mazda I had no real expectations for it to be any different. What I found instead was nothing like my other experiences. Michael Bell was knowledgeable, enthusiastic, and overall a genuine person. I gave him a clear cut image of what I wanted for a car and what my budget was, and he became dead set on finding something that fit those needs to a T. This was my first time buying a car from a dealership, so he walked me through the pros and cons of leasing vs. buying, gave me a multitude of options within my budget, and was happy to do everything he could to make sure I got the car that was perfect for me. He was also quick to admit when he didn’t know the answer to a question and instead of just brushing away my concerns, he took the time to find me those answers. The only negative part of this experience is that now I say “Zoom Zoom” whenever I step on the gas. ;) More
We had test drove the CX9 and loved it. We asked Ian Wang to keep an eye out for one that fit our price range. Ian Wang found us just the right Mazda CX9 we had wanted and at a great price too. He cal Wang to keep an eye out for one that fit our price range. Ian Wang found us just the right Mazda CX9 we had wanted and at a great price too. He called us up as soon as he had found what we were looking for and we bought it that same day. I really appreciate the effort he put in to finding us our car. Thanks Ian ! More
Michael Bell was great to work with. Michael's marketing directly brought me into Walker's (he posted online) because I had no intention to purchase a vehicle with a dealer. Once I met Michael felt I could directly brought me into Walker's (he posted online) because I had no intention to purchase a vehicle with a dealer. Once I met Michael felt I could trust him, he was straightforward, friendly, honest, trustworthy. Truly it was my experience with Michael that made my purchase possible. I hope he gets acknowledged for work well done! I'm submitting a 4 star overall due to finance department. It was difficult to get a firm 'out the door' number and that was frustrating. I asked a direct question and did it took me quite a while to get a firm direct answer/number. Nevertheless I trusted Michael to get me out the door with the vehicle. More
I went to Walker's Renton on my first day out testing driving for a new car. I was honest and up front with the sales person that it was my first day out test driving, that I was very early in my new car driving for a new car. I was honest and up front with the sales person that it was my first day out test driving, that I was very early in my new car shopping process, and that I would not be making a purchase that night. I test drove a new Forester with a sales agent and was very happy with that process, although during the test drive he did feed me many typical sales lines, but that is somewhat to be expected. Once the test drive was over, he was extremely pushy with me and tried to get the sale. At this point I wasn't even sure I was going to be buying a Subaru. I adamantly said, 'No, I will not be driving off the lot with a new car tonight, there isn't anything that you can do to change my mind'. He then brought out his manager, his manager tried to get me to purchase that night, again. I said no. Then they very rudely turned their backs on me and went back inside. Later that week, after more research, I ultimately made up my mind that I did want to purchase a Forester, tried to contact Walker's to honor the fact that they took the time to test drive with me, and they essentially ghosted me. No one returned my emails. I even went through the Costco Car program and was referred to Walker's through that, and still got no response. I ended up buying a Forester from another local dealer. Walker's lost my sale by only being focused on pushing me to buy that night, when I vehemently expressed that I was not ready to buy yet. Very poor business model to completely ignore the customer who said they were going to buy in the next few weeks. There are plenty of other Subaru dealers in the area, shop somewhere else, not with Walkers. More
I had a great experience. Robert Duitch was able to answer all of our questions about the car and was very informative with all of its details. Made me feel comfortable buying my first new car and I'm answer all of our questions about the car and was very informative with all of its details. Made me feel comfortable buying my first new car and I'm very happy with it. More


