Walkers Renton Subaru

First Car Purchase Diane met me where I was at and was patient with me throughout the entire process. I went back and forth between a few cars and she gave me the space Diane met me where I was at and was patient with me throughout the entire process. I went back and forth between a few cars and she gave me the space I needed to decide rather than pressuring me before I was ready. I had lots of questions, she not only answered all of them but gave me additional helpful information along the way. Diane also has a sense of humor that keeps the process fun. I highly recommend going to Diane no matter what stage of the process you're at. More

Took a lot of my time, and proposed lowest discount I've pinged them in email, asking for their discount on the car configuration I want. I get connected with Garrett, who said he can't tell me discount I've pinged them in email, asking for their discount on the car configuration I want. I get connected with Garrett, who said he can't tell me discount online: 'The only way I can make it happen is if you can come in and we sit down figure it out together.'. After few letters, we were not moving anywhere, I asked to not contact me. I was contacted by Trey then, who offered me 2k higher price, then dealership where I recently bought my car from. So I spent most of my time communicating with this dealership, and got worst price More

Customer Service I’d like to give the sales rep a good review, Alex Salazar, went out of his way to show the vehicles by providing live videos and photos. His customer I’d like to give the sales rep a good review, Alex Salazar, went out of his way to show the vehicles by providing live videos and photos. His customer service is excellent! I would say he was awesome at communicating, providing information not only about the vehicle but about the dealership, provided information on Subaru.com and even showed us the website and how to navigate. He is a great rep to have on the team!! I’d definitely recommend friends and/or family to come to this dealership ONLY because of Alex. More

Shady sales tactics If I tell you I’ve shopped around and know exactly what car I want and am just looking far a blue one, don’t lie to me that you have it. Better yet do If I tell you I’ve shopped around and know exactly what car I want and am just looking far a blue one, don’t lie to me that you have it. Better yet don’t show me the white one when we agreed I was coming in to see the blue one you said you had and ask for $1000 to maybe find a blue one. Probably just doing what your manager taught you but how will that be a pleasant buying experience. More

Awsome experience! Diane Baldwin and the entire team at Walker's were amazing to work with. Diane really made the experience of purchasing a new car a smooth and enjoyab Diane Baldwin and the entire team at Walker's were amazing to work with. Diane really made the experience of purchasing a new car a smooth and enjoyable one! I would like to personally thank you for my new Subaru Crosstrek. I could not be happier! Kim Cory/ Joseph (Dan) Cory More

Excellent Experience We bought our new Ascent from Walkers about 3 weeks back. The sales man Robert Duitch had very good technical expertise on Subaru AWD and Turbo Charge We bought our new Ascent from Walkers about 3 weeks back. The sales man Robert Duitch had very good technical expertise on Subaru AWD and Turbo Charge technologies and was comfortable in answering all my nerdy husband's questions. On our day of purchase, we noticed a small unfinished paint problem on that car, and they immediately placed a service order to fix in the next week. I noticed that the folks in this place are very friendly to work with and took care of all our enquiries genuinely. I have already recommended this place to few of my friends. More

AMAZING Dealership I had a 2016 Subaru Forrester, Touring trim fully loaded but with over 100K on the odometer. I had been shopping other dealers from Olympia, WA to Puy I had a 2016 Subaru Forrester, Touring trim fully loaded but with over 100K on the odometer. I had been shopping other dealers from Olympia, WA to Puyallup, WA and all told me with my excellent credit, value of my trade in, what I still owed on the financing of my 2016 and the high mileage that I would have to put 2-5K down and would be looking at over $750 monthly payments. Princess Bohannon along with the rest of the staff at Walkers Renton, welcomed me with a no hassle, no pressure full service professional sale. They were great to work with and treated me with respect. They not only beat the other dealers payments by more than $150 less a month, they did it with zero down. Let me say that again ZERO out of pocket, over $150 LESS a month, they gave me a HIGHER VALUE for my trade in and the price of my new 2019 fully loaded Forrester Sport, was priced more than 2K LESS than the other dealers. Walker Renton Subaru would be/is a blessing to anyone looking for a new car. More

Great Experience Upgrading my Outback. Thanks, Diane! I went to Walker's Renton Subaru with an idea of what I wanted to do. Diane listened to all of my ideas and helped me figure out the best option for m I went to Walker's Renton Subaru with an idea of what I wanted to do. Diane listened to all of my ideas and helped me figure out the best option for me. She never felt pushy and made it a great experience. I felt that she advocated well for me and gave me a good deal without me having to get frustrated, etc.. Everyone I met with was great and presented me with options, but pressure me. I am a couple days out and have no buyers remorse or thoughts of "what did I just commit to?!". I have already mentioned Diane's name to a couple people if they are interested in buying a Subaru! During this process, my old Outback was in the shop for a recall update. Kim was awesome and helped us locate my old car to swap over my belongings to my new car. She was super helpful and great to interact with. Thank you, Diane (and everyone else who helped me with this purchase!)! More

Sent my financing to the wrong bank I used a car buying service through my credit union BCU. Had everything set up through them to avoid any of the hassle of car buying because I hate bu I used a car buying service through my credit union BCU. Had everything set up through them to avoid any of the hassle of car buying because I hate buying cars. Met with Edward Solo who was very nice and we took the vehicle out. I had done my homework and after the drive I knew it was the car for me. Started the paperwork and I gave him all the pay that I had via my banking institution (including my true car price and financing) he came back after a little While with the paperwork and said my rate was higher. I didn’t think anything of it and thought I would take it up my with my lender later. Well after all was said and done I found my financing was submitted to another credit union BECU not BCU! Now I should have double checked the paperwork but how does that get messed up. So now I have multiple credit checks and another line of credit on a banking institution I didn’t want to be in. I missed out on the financing deal and cash back deal I was being offered. Don’t know if it was accidental or on purpose but I’m very disappointed. Long story short: double and triple check your paperwork in case they’re trying to get one over on you. Update to this review 8/10/19: when I purchased the car the right rear tire had a low pressure light they told me that it was just filled and the light should clear. Well took it into a tire shop and the tire is splitting so now I’m out $300 for a new tire. Crappy inspection done by them (if at all) do not buy a car from them. More

Awesome people! My boyfriend and I went to walkers 2 times, once just to look and the second time to actually buy a car! Both times the staff were incredibly friendly My boyfriend and I went to walkers 2 times, once just to look and the second time to actually buy a car! Both times the staff were incredibly friendly and helpful. When we went to actually purchase the car we had 2 trade ins and everyone was super helpful! My boyfriend wasn’t the greatest at stickshift yet but Michael taught him and helped him get a feel for the car so he could actually see how it drove. Ray Shepherd was the salesman who helped us purchase the vehicle. He was super friendly and funny. We just instantly felt comfortable and we weren’t pressured into buying a car we didn’t want! More