Walkers Renton Subaru

I will never buy a car anywhere else!!!! Everyone was so great!!! I didn't feel like I was being "sold" and they worked with me and my ever-changing ridiculous budget! I had such a great expe Everyone was so great!!! I didn't feel like I was being "sold" and they worked with me and my ever-changing ridiculous budget! I had such a great experience that I literally hugged everyone before I drove my new Crosstrek off the lot. I never felt rushed or pressured, even though they stayed open super late (2 hrs past closing) to make sure I was happy and satisfied with my new car and pricing. Then, after the sale was done, they could have left, but instead, stayed even later to help me clean out/transfer belongings out of my trade-in to my new car!!! ABOVE AND BEYOND PEOPLE!!! Special shout out to Katie, Sean and Carrie for hooking a girl up!!!! 🤗 Thank you!!! I LOVE my Crosstrek!!! More

Great experience I've had nothing but very good experiences with the service department. Everyone is very helpful and thorough when explaining what needs to be done/wh I've had nothing but very good experiences with the service department. Everyone is very helpful and thorough when explaining what needs to be done/what was done. Arvin helped my during my last visit - he was amazing and the service he provided was second-to-none. He's very impressive! More

It was great. My wife had a problem with starting her car. It wouldn't start until the 3rd or 4th try. After the visit to the service dept. it was fixed. My wife had a problem with starting her car. It wouldn't start until the 3rd or 4th try. After the visit to the service dept. it was fixed. More

Arvin is the best 😊 Always makes sure that me and my Forester are taken care of as efficiently as possible. I trust the service department and their work because of Arvin Always makes sure that me and my Forester are taken care of as efficiently as possible. I trust the service department and their work because of Arvin. Thank you so much! More

very good customer service A very good customer service was delivered through the following: employee listens to customer and is very polite and professional in dealing with cli A very good customer service was delivered through the following: employee listens to customer and is very polite and professional in dealing with client,demonstrates care for client by showing other options which she thinks will be good for the client, on time, sees toit that necessary service was properly done and most importantly one can feel her honesty and that is aside from being friendly and approachable. All that were mentioned were not only good for customers/clients, the kind of service she (Kim) gives also makes that company's name good. More

Car wash I went in for 18,000 service ... oil change and tire rotation. I said they could skip the wash because it was sprinkling. I returned in 1 hour and a I went in for 18,000 service ... oil change and tire rotation. I said they could skip the wash because it was sprinkling. I returned in 1 hour and a half, service was done and car was washed and it quit raining! All good. Wipers were streaking so they replaced all of the blades...under warranty. More

Fair and not pushy They have always been upfront and honest with me. They also explain what service(s) needs to be done before doing any work. There prices have always b They have always been upfront and honest with me. They also explain what service(s) needs to be done before doing any work. There prices have always been fair. More

Thanks for the great service! I’m so happy that I bought my car at Walker Subaru. The customer service reps are courteous and helpful. Repairs were done well and the car was clean I’m so happy that I bought my car at Walker Subaru. The customer service reps are courteous and helpful. Repairs were done well and the car was clean when returned to me. Thanks again! More

I should have bought a Honda !! First of all, I feel like I paid too much for the Certified Pre-Owned Mazda CX-5. I believe the sales staff lied to me about how low they could go on First of all, I feel like I paid too much for the Certified Pre-Owned Mazda CX-5. I believe the sales staff lied to me about how low they could go on the price and how much they had into it. I saw the exact same car at Walkers on Car Guru for $500 less the next day. I believe I paid at least $1000-2000 more than the car was worth. Certified Pre-Owned is just a scam to charge more for a used car. My fault, I should have never went to Walker's in the first place, and I should have walked out halfway through all the back and forth bullcrap trying to make a deal. When I went to finance we were near the payment I wanted at 72 months. At some point during the finance sales pitch for extra stuff he switched my deal to 84 months without telling me. I accept some of the blame because I should have noticed it when I was signing the papers. It was around 11pm and I had been there since 5pm. I was tired and wanted to hurry up. I didn't notice it until the next day and it was too late. I feel he should have informed me when he changed it. I should have known, It's what car dealerships do, slime you. There were a few flaws on the exterior of the car and the inside had dog hair on the seats. The sales person agreed to have the interior detailed, and the scratches buffed out. It took a week for the service dept. to call me and I had to set my appt out three weeks so I could get a loaner to go to work. It also took them a week to move one of my trades from in front of my house. The detail on the inside was good work. Overall it was a bad experience. I truly believe I got shafted, but I do accept some of the blame because I should have walked out halfway through the deal. I had a gut feeling they were shady. Plus the car is cheaply made. I notice how flimsy and thin the metal is when I wash the car. I actually put a dent in it while I was waxing the car. I plan to get out of this Mazda CX-5 I bought at Walkers Mazda as soon as possible. Every time I look at it I feel sick to my stomach. Right now I'm stuck with it. I will never refer anybody to Walker's Mazda. I should have bought a Honda, Linzy More

Service I came in for oil change and learned that a more extensive service was due. Brad made sure it was done before my contract expired! I came in for oil change and learned that a more extensive service was due. Brad made sure it was done before my contract expired! More