Walkers Renton Subaru

Service department Kim in the service department is awesome! Always communicating with the customers and making sure everything is taken care of. She’s an asset to Walke Kim in the service department is awesome! Always communicating with the customers and making sure everything is taken care of. She’s an asset to Walker Subaru! More

Service Always great service!! I would not go anywhere else!! Kim is awesome!! Everyone is very friendly and wait times are great!! Couldn't ask for better se Always great service!! I would not go anywhere else!! Kim is awesome!! Everyone is very friendly and wait times are great!! Couldn't ask for better service!! More

All Good came in for a basic oil change and it was completed quicker than expected and my service advisor was excellent...great car wash, what else could anyon came in for a basic oil change and it was completed quicker than expected and my service advisor was excellent...great car wash, what else could anyone want? More

Good experience with the salesman, Aaron. I was very pleased with the buying experience with Aaron Wilcot. He was generous with helping me figure out the new technology and being available to I was very pleased with the buying experience with Aaron Wilcot. He was generous with helping me figure out the new technology and being available to fit in with our schedule. However, I am not happy with the finance person who I felt bullied me into buying an extended warranty package. I initially said I didn't want any of those packages, but was intimidated by her insistence that while the car is a good product, anything could go wrong at any time and that I would regret not having the coverage. I didn't feel I had much choice in the matter and she would keep up the pressure until the extended warranty was agreed to. I selected Yes for recommending the dealership based on the sales person, but I would not recommend the dealership following my experience with the finance person. More

Another Pleasant Experience Shortly after receiving my car back from Subaru with a new engine, the AC was not working. Kim at Subaru offered to take a look and make sure they had Shortly after receiving my car back from Subaru with a new engine, the AC was not working. Kim at Subaru offered to take a look and make sure they hadn't touched anything while working on the engine, and to see what was going on. Long story short, I had my car back quickly and the AC is working, and the effort to resolve seemed minimal, and was certainly minimal on my end. Great and prompt customer service again! More

car done in the same day Called Brad in the morning because my dashboard was lit up with lights. Had my car towed and Brad as always was great to get my car in and fixed the Called Brad in the morning because my dashboard was lit up with lights. Had my car towed and Brad as always was great to get my car in and fixed the same day. More

For oil change and injector cleaning The service was good. Was disappointed that after only 50K miles I am starting to get ABS light indicator and the diagnostic test was $135.00. I think The service was good. Was disappointed that after only 50K miles I am starting to get ABS light indicator and the diagnostic test was $135.00. I think the diagnostic should have been done from free. More

Positive experience, but Sales experience was positive; however, the wait to get to financing was a little long. Probably was due to the fact our purchase was on a Sunday. O Sales experience was positive; however, the wait to get to financing was a little long. Probably was due to the fact our purchase was on a Sunday. Otherwise all good. More

Transmission problem We purchased a 2008 Subaru on Sunday. The salesman said they performed 125-point inspection before putting it on sale. The next day I drove, the CHECK We purchased a 2008 Subaru on Sunday. The salesman said they performed 125-point inspection before putting it on sale. The next day I drove, the CHECK ENGINE light was on, along with several other lights flashing (oil temp, cruise control, and airbag). We informed Walker's Subaru of this issue and had the car independently inspected at another Subaru dealer. The inspection report shows transmission related issue and recommended valve body replacement. Walkers offered to fix it and returned the vehicle back to us saying the transmission issue has been fixed. We took the car but the CHECK ENGINE light was on again the same day. The manager spoke to us on the phone, saying we did not purchase warranty so we should accept problems. I said we took the risk of pre-owned car but having a car unsafe to drive on the road due to dysfunctional transmission while the dealer claimed "fully serviced" is not acceptable. We were also told by the independent inspection that Walkers Subaru placed a transmission module part that is inconsistent with the vehicle's VIN. We are very disappointed at Walker's Renton Subaru. Selling an unsafe vehicle with dysfunctional transmission and denying the problem is not what a reputable dealership would do. More

satifaction I am happy about the service and my car seems to run smoothy afterward. Now I don't need to worry until the next service time. I am happy about the service and my car seems to run smoothy afterward. Now I don't need to worry until the next service time. More