Walkers Renton Subaru

Great service - Kim, my "Service Person", was the best! The Dealership is professional. Very informative in describing the work to be accomplished, and it was completed on time as promised! I was impresse The Dealership is professional. Very informative in describing the work to be accomplished, and it was completed on time as promised! I was impressed with Kim's knowledge! More

Wonderful and quick Very professional and friendly. It was a quick turn around for service to my car. I felt very well taken care of. Thanks Kim I enjoyed meeting Very professional and friendly. It was a quick turn around for service to my car. I felt very well taken care of. Thanks Kim I enjoyed meeting you ! More

Treated as a valued customer I appreciate the empathy as it is a problem they could not solve but I think gave me some options. I have tire that can't find the leak but it is lea I appreciate the empathy as it is a problem they could not solve but I think gave me some options. I have tire that can't find the leak but it is leaking. It is frustrating as I bought the car at Walker and I bought the tires there two. More

Quick scheduling. Great service. I was able to schedule an appointment without a lot of notice. Brad was very helpful and everything was as described. the service was completed quic I was able to schedule an appointment without a lot of notice. Brad was very helpful and everything was as described. the service was completed quickly and I was able to drive home before the traffic kicked in (I live in West Seattle). I especially liked the email update on the state of my vehicle vitals (engine, electrical,liquids etc.). More

Performed xxx expected I arrived on time, was greeted. Work to be done was determined. I waited. The work was done and then the wait for the car wash was begun. 45 min I arrived on time, was greeted. Work to be done was determined. I waited. The work was done and then the wait for the car wash was begun. 45 minute wait seems a little long, and I would have preferred that it would not be done if I had any idea it would take so long. More

Personal Service Pleased with personal service- made me feel valued - like online scheduling and update to MySubaru. Brad was very pleasant. Waiting room is not the b Pleased with personal service- made me feel valued - like online scheduling and update to MySubaru. Brad was very pleasant. Waiting room is not the best More

patience with decision making Asael, kept in touch after our first visit without being bothersome. He sent a couple of emails and called once over two months with useful informati Asael, kept in touch after our first visit without being bothersome. He sent a couple of emails and called once over two months with useful information. More

kindness service advisor Kenny went over and above to help this disabled customer. Phenomenal. helped pick up key I dropped, moved rapidly upon vehicle pickup, service advisor Kenny went over and above to help this disabled customer. Phenomenal. helped pick up key I dropped, moved rapidly upon vehicle pickup, aware of the ridiculous level of physical pain I was in. More

Better service when branching out I actually first went to Bellevue Subaru and was not treated right from the begining. I was helped by a man (dont remember name) but had to wait 45 mi I actually first went to Bellevue Subaru and was not treated right from the begining. I was helped by a man (dont remember name) but had to wait 45 minutes in the lobby while he looked around for a car he had in mind. After waiting he brought a very used 2016 model that had body damage and was dirty, leaves and pine needles still in crevases and under hood. When I noticed rust on the interior metal brackes and on all metal not just a little, he got defensive and started getting attitude towards the thought. So I walked out and will not go back there. The first thing that happened when I went to Renton Subaru I was met in the lot as soon as I got out of my car and your salesperson was welcoming and quick with the assessment information, do you have appointment, know what you're looking for, here let me show you around, and are you familiar with the Subaru brand? I was looking for a used Crosstrek and was determined to get a good deal, turns out a new modle was a better fit for me and Diane was great to point that out. I did spend 10000 more than I initially intended but I still feel I was treated fairly and got a great deal. More

easy experience i came in for a recall service and i added an oil change at the last minute and it was accommodated. they washed my car! i came in for a recall service and i added an oil change at the last minute and it was accommodated. they washed my car! More