
Walkers Renton Subaru
Renton, WA
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First time at Walker Overall the experience was better than any I’ve had at other dealerships. This was my first Subaru dealership experience. Service was well done just t Overall the experience was better than any I’ve had at other dealerships. This was my first Subaru dealership experience. Service was well done just took longer than expected because personnel were out sick. Staff garciously offered to return my Car to me instead of me picking it up since they wanted extra time with it. The chaos that happened when they returned my car could’ve been dealt with better. The porter brought me another loaner instead of my car and to drive back to switch vehicles. When he and I called back to service desk to figure out what had happened and where my car was, the woman who answered was short and curt with us. Borderline rude. That was my only negative aspect of the visit. More
Efficient Kyle was helpful and ensured that I understood the service that was being provided. He was also very patient in answering any questions or concerns th Kyle was helpful and ensured that I understood the service that was being provided. He was also very patient in answering any questions or concerns that I brought to his attention. More
Love my Forester! Katie made the buying experience easy, told her what we would like and was able to show us different options. She was able to get the price we wanted Katie made the buying experience easy, told her what we would like and was able to show us different options. She was able to get the price we wanted and made our family very happy! Looking forward to do more business in the future. More
Quick and Easy Work completed in a timely fashion. Didn't try to sell me extra services I didn't need or want. Annoying that the review has to be 25 words long! Work completed in a timely fashion. Didn't try to sell me extra services I didn't need or want. Annoying that the review has to be 25 words long! More
Kyle Wyatt was very helpful and expedited my service appt Kyle Wyatt was very personable and did a great job for my first service appointment. However please note that there were about 6 people sitting at Kyle Wyatt was very personable and did a great job for my first service appointment. However please note that there were about 6 people sitting at the counter (not Kyle) when I arrived and no one greeted me or said we will be with you or anything. They were all very good at ignoring the customers entering.... Then Kyle came in and took me right away. Your other service representatives are NOT customer oriented at all. Not welcoming. Hopefully by my 2nd appointment you will get things straightened out. If they don't want to work with the public -- put them in offices...not the front desk! More
Great Service Arvin made sure I received the most for my money by finding a few coupons to help lower my out of pocket cost for my service that day. Thanks Arvin! Arvin made sure I received the most for my money by finding a few coupons to help lower my out of pocket cost for my service that day. Thanks Arvin! More
Lovely car buying experience! My husband and I had researched what vehicle we wanted. Contacted Diane, test drove, we did paperwork and purchased our brand new Forester within two My husband and I had researched what vehicle we wanted. Contacted Diane, test drove, we did paperwork and purchased our brand new Forester within two days! AWESOME EXPERIENCE More
Did not feel pressured at all! Tammy was great and informative. My fiance and I did not feel pressured into buying anything which was great! Mike was courteous and also very informa Tammy was great and informative. My fiance and I did not feel pressured into buying anything which was great! Mike was courteous and also very informative. It was a pleasant experience. More
ExcellentExperience Dealing with Taras was a pleasure. His answers to questions were clear. He never pressured us. And he helped us choose a car that was different than Dealing with Taras was a pleasure. His answers to questions were clear. He never pressured us. And he helped us choose a car that was different than the one we had panned on buying. He is an asset to your company. More
Making it right Thank you Coleby Brotherton and Michael Shapsnikoff for the hours of work you put in with us to find the exact car and color we were looking for. Thank you Coleby Brotherton and Michael Shapsnikoff for the hours of work you put in with us to find the exact car and color we were looking for. More