Walkers Renton Subaru
Renton, WA
Filter Reviews by Keyword
By Type
Showing 1,411 reviews
Bad Service Check-Up I recently moved up from Oregon and needed to get an oil change on my 2012 Impreza. This was was first oil change since my recent 60K check-up. After I recently moved up from Oregon and needed to get an oil change on my 2012 Impreza. This was was first oil change since my recent 60K check-up. After the oil change I was contacted by the dealer and was notified that I had some faulty parts and the cost to repair would be a few thousand dollars... Tough news to hear, being that I just got out of the warranty period. They automatically told me that I needed to get a loaner car and that they don't recommend me to drive the car off of the lot. I told them I was going to pick up my car and get a second opinion. I took my car to two other subaru dealerships, and they both told me that nothing was wrong with my vehicle. I would not recommend this dealership at all for service. They try to take advantage of people with little knowledge of vehicles and do not represent the Subaru name well. More
Excellent service and a positive car buying experience I am not a fan of the car buying experience, but I have to say this one has to be one of the very best for me. I was referred to Ron by another salesm I am not a fan of the car buying experience, but I have to say this one has to be one of the very best for me. I was referred to Ron by another salesman at a different dealership when they did not have the car I needed. Ron was helpful in showing me the different Subaru features and options. He arranged for me to do an extended test drive to make sure the car was what I wanted. Overall, I was impressed at Ron's ability to be educational without being pushy or overly aggressive. I would recommend Ron to anyone looking for excellent service and a positive car buying experience. I should also mention that Lap Nguyen in Finance was detailed, courteous and effecient as well. Lastly, meeting the manager on-duty was a nice touch, too! More
Purchase of 2015 outback Delivery person Zach R. Harmon was definitely on top of his game....knew the business side as well as a owner of a Subaru spent much time orienting us Delivery person Zach R. Harmon was definitely on top of his game....knew the business side as well as a owner of a Subaru spent much time orienting us to this mobile computer on wheels! The former employee who was the original sales associate knew little about the car and was not attentive to our particular questions. We led him through the process of our purchase. The intermediate sales person who discussed finances was helpful at our first visit....drawing out attention to the Boeing connection. The men in both departments who finalized the numbers were personable and attentive. Lap and another manager type who sought us out to say goodbye. Also re-worked numbers at last which came in a bit lower than originally quoted. One downfall: having to purchase the gps etc system just to get the sunroof in the outback. More
Great experience all around Zach was able to help me get the exact Subaru Impreza I wanted at a competitive price. He was very informative about all the Impreza's features. The p Zach was able to help me get the exact Subaru Impreza I wanted at a competitive price. He was very informative about all the Impreza's features. The process for purchasing the car was easy, and their customer service was beyond my expectations. More
Love my new Forester Barry Mercer was my salesman, super nice and showed me several cars to choose from. I decided on a 2015 Subaru Forester. Love my new car and the expe Barry Mercer was my salesman, super nice and showed me several cars to choose from. I decided on a 2015 Subaru Forester. Love my new car and the experience of buying at Walkers with Barry was awesome. I would recommend Walkers to all my friends. Thank you Barry. Trey in finance was great, no pressure and got me a payment I could handle. Overall everything was a wonderful buying experience. More
Salesperson who really cares We came in to buy a used vehicle for our daughter. As we test drove Diane was very engaging, and asked simple questions about our need in a way that d We came in to buy a used vehicle for our daughter. As we test drove Diane was very engaging, and asked simple questions about our need in a way that didn't feel like a sales job. We were returning to the dealership, prepared to buy the car we were driving, when she mentioned a car they had just taken in with fewer miles, better quality, and it happened to be our daughter's dream car which we never figured we could afford. Diane worked out a deal with us for a better car at a better price. And all the while it was like dealing with a friend as opposed to a salesperson. Diane is a gem, and I would definitely buy a car from her again. I know she will do what is best for me, and I really appreciate that. More
Bought a new Outback Thanks to Rick and Luke. The friendliness, professionalism and experience was outstanding and felt very comfortable working with them. Will recommen Thanks to Rick and Luke. The friendliness, professionalism and experience was outstanding and felt very comfortable working with them. Will recommend others to Walkers Subaru. Thanks again, Bert More
Forester 2015 - End of February Ron helped me at first. He was patient and friendly. He introduced several models of Subaru to us (me and family) and took us to test drive. Alex h Ron helped me at first. He was patient and friendly. He introduced several models of Subaru to us (me and family) and took us to test drive. Alex helped us with getting a good price so we purchased the car! Alex ensured we are happy with the car and he provided excellent customer service. We are satisfied with the service we received and satisfied with my new Forester ^_^ The other staff in the office didn't seem very friendly and approachable. More
Great Experience! Brandon Skaar sold me my Forester,and I was very pleased with his knowledge of the car and all of its complicated electronics and special features. I Brandon Skaar sold me my Forester,and I was very pleased with his knowledge of the car and all of its complicated electronics and special features. I was trading in my '97 Camry that I'd had for over 18 years so all those bells and whistles were new to me. He was patient and clear through the whole process as well as friendly and engaging. I feel that I will give my future business to Walker Subaru because of my positive buying experience this time! More
I got what I wanted, amazing service! I came in to buy a new car and had to negotiate about the price, and Ron and Diane both worked with me to get me to my satisfying price. They both wer I came in to buy a new car and had to negotiate about the price, and Ron and Diane both worked with me to get me to my satisfying price. They both were very friendly and patient. I liked my first time experience with Walkers Renton Subaru. I especially recommend Diane Baldwin and Ron Smith, two amazing dealers who make your time buying a car less stressful. More


