Walkers Renton Subaru
Renton, WA
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I used a car buyer service, but was still "leery" of what the new car buying experience would be like. Travis was great! This was my best car buying experience to date. Travis worked to lo "leery" of what the new car buying experience would be like. Travis was great! This was my best car buying experience to date. Travis worked to locate the car I wanted. There was no pressure to add items I didn't want. The price was fair, and actually better than I anticipated. And there was no "hand-off" to someone else. I felt respected and valued. I would highly recommend contacting Travis Smith for your next car purchase. More
We started on truecar.com and heard from Travis very quickly. We did not hear from the other Subaru dealerships in the area, but decided to go to a closer dealership first. While they were polite and he quickly. We did not hear from the other Subaru dealerships in the area, but decided to go to a closer dealership first. While they were polite and helpful during the test drive, they were pretty clear about not budging on price. We wouldn't have considered the Renton location because of the distance from our house, but Travis called again and was very helpful. I gave him the details about the vehicle we were looking for and he was able to give me a quote at the price we were looking for. I was a little nervous about putting a deposit down before seeing the final car, but it worked out great. We got the car with the additions we were looking for within a little over 24 hours of our first conversation. After driving there, the transaction took about 90 minutes and were pleased that the finance manager didn't try to push the extended warranties or service packages too much. We would definitely recommend that our friends go through Travis Smith. He was the right blend of persistent and helpful and is the only reason we made it to this location. More
Jerry was great. He didn't pressure us, he even called in a guy from the Mazda side of the dealership to help us compare and test drive the CX-5 to help us make our decision. At a different dealer called in a guy from the Mazda side of the dealership to help us compare and test drive the CX-5 to help us make our decision. At a different dealer we felt all kinds of pressure and after leaving were basically harassed every day about whether or not we would be buying a car from them. At this dealer after providing our phone at both the Mazda and Subaru places in order to do a test drive, they gave us back the card they wrote the number on after the drive to let us know they weren't going to use it to keep calling us. The finance guys were both honest and didn't try to convince us to get things we didn't need just to drive up the price. I would certainly go here again. More
Eric is courteous, personable, and knowledgeable about the vehicles. Working with him was an agreeable experience. We recommend him as a sales person to others who are interested in purchasing a Subaru. the vehicles. Working with him was an agreeable experience. We recommend him as a sales person to others who are interested in purchasing a Subaru. More
I bought a car and under extraordinary circumstances actually had to return it back to the dealership. Tom was a new salesman, but did a thorough job of showing me the vehicle. The manager there did e actually had to return it back to the dealership. Tom was a new salesman, but did a thorough job of showing me the vehicle. The manager there did everything he could to try and make good on the vehicle (no fault of theirs) and was very understanding of my situation. I gave them all 5's because the end result...these people made me feel like a person and not a sale. They even offered me a great deal on a newer vehicle that was very hard to pass up, but wasn't in my budget at the time. Service guys were great too. I would recommend these guys for service and sales. More
Walker's Renton Subaru was referred by Costco Auto Program, but I also did my own internet research with four other dealerships. I got a good price from Walker, but a great price from another dealer. Program, but I also did my own internet research with four other dealerships. I got a good price from Walker, but a great price from another dealer. I was going with the other dealer, but then that fell through - no inventory. Jerry was willing to work with me to get a lower price based on the difference. Jerry was very knowledgeable about the car, showed me all the features with it, and he also helped me connect my smart phone to the BlueTooth system. He was attentive and courteous; very knowledgeable and patient. He always asked me if I had any questions, or need another demo of how an option or feature worked. More
Mike was very helpful in purchasing my used car. It was not the brand they normally sell, but he represented the car good. We did the test drive, and made a deal there was no game playing. I have bad cred not the brand they normally sell, but he represented the car good. We did the test drive, and made a deal there was no game playing. I have bad credit and Alden was able to put together a loan that worked for me. I bought the extended warranty, but wound up canceling it later. Once I had time to read the warranty entirely decided it was not for me. I asked the car be filled with the same amount of gas as the car I traded in, that did not happen. I think it just got over looked. More
Diane was simply fabulous! I will definately recommend your dealership, and specifically Diane... Very helpful , personable, and knowledgable.. I am a subaru convert! Thank you! your dealership, and specifically Diane... Very helpful , personable, and knowledgable.. I am a subaru convert! Thank you! More
If You're thinking about shopping for a car at Walker's Renton Subaru-Mazda, call ahead and have Erik Okai meet you and show you the cars. It's true that all the sales agents seem knowledgeable, r Walker's Renton Subaru-Mazda, call ahead and have Erik Okai meet you and show you the cars. It's true that all the sales agents seem knowledgeable, respectful, and courteous, just as Eric is. BUT, eEic makes shopping for a car fun, and how many car salespeople could you say that about? He is knowledgeable and fun and funny. Next time I purchase a car I will want Erik to help me out again. Jay in Tacoma More


