Wallace Chevrolet, LLC

Always able to get appointment quickly, and for the time I request. I am offered shuttle service, loaner car, or to wait. Waiting room is pleasant, has coffee, and even donuts. Nice current magazines availa I request. I am offered shuttle service, loaner car, or to wait. Waiting room is pleasant, has coffee, and even donuts. Nice current magazines available, comfortable chairs, nice TV. Service is prompt, and efficient. This dealership and this service rep go out of their way to Every person with whom we have interacted has provided anything we might need. Steve remembers us, our family situation, and always has a smile. It is a pleasure to come here for service; I feel welcomed, and at home. More

I worked with John Hobson on my new 2011 Chevrolet Silverado Z71 and it's was great. John was very detailed oriented and took care of everything I asked for. I would highly reccommend this dealer thei Silverado Z71 and it's was great. John was very detailed oriented and took care of everything I asked for. I would highly reccommend this dealer their team is first class! Great dealership and people to deal with. They make the transaction quick and easy. Thanks again Suburban Chevrolet! Another completely satisfied Chevy buyer! More

Peter was very friendly, understanding, and most of all honest! It was a pleasure to work with him in the purchase my awesome Suburban! I have never had such a quick and pleasant experience in a car dealer honest! It was a pleasure to work with him in the purchase my awesome Suburban! I have never had such a quick and pleasant experience in a car dealership before. Peter bent over backwards to ensure that we left happy....and we definitely did! More

Jack Hine was very professional and courteous to us for the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit lo the entire time we were there. The dealership was quite busy when I went to test drive a car to buy and though the whole buying process took a bit longer than I would normally have liked, all of the employees were working as quickly as possible to satisfy all of their customers and Mr. Hine was especially friendly and helpful, even with my 3 yr. old daughter who was with me at the time. He offered snacks and drinks to us while we waited and personally took my new vehicle down to get some gas in it while I was with the finance manager, because it was actually on empty when we did the test drive. I was informed that the manager, Ben, was pulling in lots of favors trying to get me a loan because my credit was a little shaky so I appreciated him going the extra mile. And Sal Marciante, the finance manager, got us through the whole signing process in less than 10 minutes. The whole experience was very comfortable, I did not feel any high pressure for a sale and they seemed to go the extra mile to put me in a car I could be comfortable in. Thanks Guys! More

John Hobson was the best sales representative I have EVER dealt with in buying an automobile (and I have bought many). He was truthful, respectful and attentive. He answered all of my silly questions with ge dealt with in buying an automobile (and I have bought many). He was truthful, respectful and attentive. He answered all of my silly questions with gentle patience. The whole transaction was effortless. He made sure I was comfortable with each step of the process. Because of John, and Ben Pridemore, who facilitated the financial transaction, I have a new outlook on auto dealerships. I recommend this dealer to anyone. I drove three counties to get there and was not disappointed. More

Mike who manages the body shop had his body shop men repair my 1995 SS Impala after a tree had fallen on the car during a heavy storm "while I was driving it". My Impala is my pride and joy an repair my 1995 SS Impala after a tree had fallen on the car during a heavy storm "while I was driving it". My Impala is my pride and joy and I was devistated that the car's roof and windshield were damaged. The body shop reaired the car and made back to original condition and my BABY is back to original condition. I would recommend the body shop to any person i know that needs excellent work at a fair price. Bill Scott More

John was professional, and not pushy. Once I decided I wanted a new Cruze, he pointed out the important points on a vehicle in the lot. Others in the dealership helped me when I had questions and John wa wanted a new Cruze, he pointed out the important points on a vehicle in the lot. Others in the dealership helped me when I had questions and John was not available. I would strongly recommend Suburban Chevrolet. More

Dan Kukan: Dan has serviced all of the families GM vehicles for years and has always been professional, respectful, informative and the quality of work from the technicians are excellent. John Hobs vehicles for years and has always been professional, respectful, informative and the quality of work from the technicians are excellent. John Hobson: John just sold me a new truck and worked well with me and my wife. extremely recpectful and very professional. We talked two months ago about the type of truck I wanted and told me he would call me when he found one that he thought I would like. He did exactly that and I'm now the proud owner of a new 2011 Silverado. John even took us to an auto accessory store introduced us to the owner for some item Chevrolet didn't offer. It's always been a pleasure dealing with such a great dealership. Bill Scott More

This was my first visit with my Saturn. Doug was great! He went out of his way to take care of my issues. I have been in customer service for over 35 years and enjoy seeing a dealer and employee that since He went out of his way to take care of my issues. I have been in customer service for over 35 years and enjoy seeing a dealer and employee that sincerly care about the customer's needs. Thank you....Ted Jones More

My experience was great. Everyone was very helpful and respectful. I would have to say, this was the fastest in and out time from test drive to leaving with the vehicle. Since I have been buying vehicles, respectful. I would have to say, this was the fastest in and out time from test drive to leaving with the vehicle. Since I have been buying vehicles, this was the straight to the point, no haggling. I have bought vehicles from this dealership before when it was under different owners and I have to say this was a much better experience. Thanks to all More