Wallace Chrysler Jeep Dodge Ram

This review is a follow-up to my first experience with the dealer and subsequent review on February 15th. I returned to the dealer shortly after providing some straightforward feedback about my first serv the dealer and subsequent review on February 15th. I returned to the dealer shortly after providing some straightforward feedback about my first service experience, and I was pleased with the responses I got. Denis was pleasant and professional when we spoke in person, seeking to understand the problem. The next day, I received a call from Dan, who sought to understand the issue and ensure I received support to correct it. Before my service appointment, I replaced a blown fuse and noticed all the differences in my sound system. I even got more communication from Jeff (my salesman) to see if he could help with the issue. How Wallace Jeep responded to my concern says a lot about the dealer. I hope every interaction moving forward is as positive as this one. My wife and I thoroughly enjoy our new wrangler. More

We had an exceptional experience with Wallace CJDR and would recommend the dealership and our salesperson, Jay Patterson, to everyone. would recommend the dealership and our salesperson, Jay Patterson, to everyone. More

My experience with Wallace automotive was a positive one. Ethan who attended to all my needs was excellent I purchased a nice vehicle at a very reasonable price. Thank you Ethan Ethan who attended to all my needs was excellent I purchased a nice vehicle at a very reasonable price. Thank you Ethan More

Very friendly atmosphere and a”no pressure“vibe in the showroom . My sales person Doug Diamond is a great guy and is very knowledgeable about the vehicles he sells. showroom . My sales person Doug Diamond is a great guy and is very knowledgeable about the vehicles he sells. More

Jesus was genuine and pleasant. He went out of his way to get the car that we wanted. The finance manager was thorough and answered all of our questions. I would recommend Wallace J He went out of his way to get the car that we wanted. The finance manager was thorough and answered all of our questions. I would recommend Wallace Jeep to friends. More

We was met out in the lot after only a few minutes, Mike found out what we were looking for and answered our questions and worked with us, we are very happy with the purchase, thank you found out what we were looking for and answered our questions and worked with us, we are very happy with the purchase, thank you More

Had an absolutely fantastic experience with Ethan Tullidge while shopping for a car for my mother-in-law. He understood the exact concerns we had in finding the right car. He was thorough in his comm Tullidge while shopping for a car for my mother-in-law. He understood the exact concerns we had in finding the right car. He was thorough in his communication as we went through the process and attentive to every request or question we had. I highly recommend Ethan and the rest of the group at Wallace Chrysler Jeep Dodge Ram. More

I bought my new Jeep Wrangler Rubicon less than two months ago. One of the items we agreed on was a fender repair for some prominent scratches incurred while sitting on the lot. While driving my new Je months ago. One of the items we agreed on was a fender repair for some prominent scratches incurred while sitting on the lot. While driving my new Jeep home for the first time, I noticed two of my stereo speakers were completely silent, producing no sound at any volume level. I reported this issue immediately, so the salesman, Jeff, added it to the service ticket to ensure they would repair it when I brought my Jeep for the fender. However, when I brought in my Jeep, they did nothing to fix the sound system, only telling me it worked fine. I informed the service manager Dennis that I wouldn't be happy if there were no differences, reminding him that two speakers were completely non-functional. He returned my Jeep to me with two speakers STILL not working. People, this is a NEW Jeep Rubicon. The dealer should have promptly repaired the two faulty speakers, ensuring proper function. I didn't even receive a loaner vehicle for the two days without my Jeep. I am disappointed. I hope this is not the level of service I can expect with the extended warranty I purchased. I went to Wallace for a better experience. This first service experience with my new Rubicon was sub-par. More

Your liaison, Colin, was very assuring in explaining the service required for my JK and the thoroughness of the mechanic working on my vehicle. This was important because I needed an unexpected service, whi service required for my JK and the thoroughness of the mechanic working on my vehicle. This was important because I needed an unexpected service, which is never good news. More

The service was quick, the customer service is very professional and nice. Handling with care. professional and nice. Handling with care. More