Wallace Mazda

Extremely polite and very professional. The staff is courteous and knowledgeable. I would highly recommend the dealership to anyone in the market looking to buy I. The staff is courteous and knowledgeable. I would highly recommend the dealership to anyone in the market looking to buy I. More

Everyone was wonderful very helpful ! Mr Willie Heflin went above and beyond he is amazing ! Mr Willie Heflin went above and beyond he is amazing ! More

Good buying experience and great customer service. Very pleasant and comfortable dealership with good selection. Very pleasant and comfortable dealership with good selection. More

The service department is fantastic. And your business is appreciated too. Thanks Michael & Larry. If I buy another Mazda, it's because I know my car & I will be well taken care of by And your business is appreciated too. Thanks Michael & Larry. If I buy another Mazda, it's because I know my car & I will be well taken care of by them. Plus, they always consider my schedule More

I would give their service department zero if it were a choice. Brought my car in last Friday for a routine service. Today (Monday), the screen has a message “service due 15 days”. The ac has stopped w choice. Brought my car in last Friday for a routine service. Today (Monday), the screen has a message “service due 15 days”. The ac has stopped working and they want me to make a 45 trip again and waste another few hours sitting in their showroom with vending machine type crackers and water. More

This is the worst dealership the are praying on woman and get you into cars and then take them back get you into cars and then take them back More

Very disappointed in my experience here. I came in with my Lexus looking to get into a CX-50 that was advertised on THEIR website for lease. When I showed up that vehicle and others marketed I came in with my Lexus looking to get into a CX-50 that was advertised on THEIR website for lease. When I showed up that vehicle and others marketed on their website for lease suddenly didn’t apply when I physically saw the vehicles on their lot. It seemed like a poor ploy to get people in and move them into a very unreasonable sale as they tried to do with me. They tried directing me into a different model I had no interest in and they tried to sell me a used service loaner vehicle with 8,000 miles,way over msrp(which did not contain a sticker price on the vehicle. Very disappointed wouldn’t recommend my worst enemy or return. The only thing that was pleasant about this dealership was the sales lady and she was lovely but that’s where it ended after they insulted me with their offers and wasted time. They also did not want to honor Mazda USA promotions and deals advertised when I had the link right infront of me and all my information. Finally I had my vehicle quoted at 3 different dealerships and all were within 2k of each other and they offered me 3k less than the average price of quotes I obtained… please do better More

Easiest and most hassle free experience I have ever had at a car dealership. There was no pressure from anyone at this location. Kelly was our salesperson and she is fantastic. Her knowledge of these ve at a car dealership. There was no pressure from anyone at this location. Kelly was our salesperson and she is fantastic. Her knowledge of these vehicles informed us so that it was a no brainer to go with the Mazda over the VW Atlas, the Kia Telluride, the Genesis GV 80 and the Alfa Romeo Stelvia. Wallace Mazda was determined to get me approved on a lease even though my credit isn’t sparkling. Overall the best experience ever at a dealership and when my lease is up I will be back at Wallace to see what they have for me. More

We’ve been more than satisfied with Joe McLeod as our salesman. Joe was well informed, answered all questions. He’s a gentleman in every way salesman. Joe was well informed, answered all questions. He’s a gentleman in every way More

I was not planning on buying from Wallace. I had had a unacceptable experience and left thinking I will never go back there. I spoke with a Friend and was told to call and speak to Jo Mcloud, So I did and unacceptable experience and left thinking I will never go back there. I spoke with a Friend and was told to call and speak to Jo Mcloud, So I did and I am so glad. He not only helped me find the car I wanted, his professionalism, respect and overall knowledge had changed my experience from a -1 star to a 5 star. He was patient, answered my questions called me to make sure I was doing okay with all the information he gave me at the in-service. He is without a doubt a 5 star person. Dealing with Joe and Willie turned me into a Mazda family member. Thank you gentlemen for making my joining the Mazda family so fantastic. More