Wallace Mazda

Bait and switch but cant prove it. Will never ever use them again. Told us percentage rate was below 4% but is was almost 6%. Tough lesson learned by us. We wouldnt have noticed but the bank caught the di them again. Told us percentage rate was below 4% but is was almost 6%. Tough lesson learned by us. We wouldnt have noticed but the bank caught the discrepency when we paid off the vehicle. When we confronted the "manager", he said "you dont't want us to make a profitt?" Then he walked away while we were talking to him. We told him we just wanted them to know that we knew they were crooks and his response was to tell us to get off private property and threatened to call the cops! I know this is against the law, but we have no way to prove it. More

When I went to Wallace Mazda to find a new Miata, I found them lacking in desire to sell me anything but what was on the lot. They had the wrong model and color, but the salesman persisted in pushing it. H them lacking in desire to sell me anything but what was on the lot. They had the wrong model and color, but the salesman persisted in pushing it. He didn't even suggest that he could get what I wanted from another source, which I know can be done. However, although I did buy my new Miata at another dealership, I later found that Wallace's new service manager for the Mazda division is very personable and helpful. Since the dealer I bought from is much farther away from my home, I will probably use Wallace Mazda in Stuart for service, if there is anything that only a Madza dealer can do. (Otherwise, I always avoid dealership service because they charge so much more that a private mechanic whom I trust.) More

If you expect to walk into a dealership and discuss prices before you buy, don't go here! Not only did we contact the salesman a month prior to returning a lease to begin looking (SPENDING) for a new prices before you buy, don't go here! Not only did we contact the salesman a month prior to returning a lease to begin looking (SPENDING) for a new vehicle when he conveniently "lost" our telephone number and didn't call back, but when we arrived days later, we were met with a very cold and resistant GROUP (that means ALL). Resistance in the FACT that "WE WON'T SHOW YOU PRICES UNTIL YOU SAY THAT YOU ARE READY TO BUY" (that's a quote). Customer service, in the way of a MINIMAL AMOUNT of friendliness, at the beginning was completely lacking. The "bulldog" approach of selling and salesmanship is alive and well at Wallace Mazda of Stuart. Edmunds dot com states something pretty darn good for a person to watch out for in a salesman, so I'll put it here: "Still, many people are drawn to the traditional way of car buying since they believe buying a car is just too big of a purchase to do remotely. If you go this route, you should test-drive your car salesman carefully before moving forward. Ask yourself if you feel comfortable dealing with them. Are they impatient and pushy? Or are they relaxed and open? If you asked them about a specific car's availability, did they respond to your needs? Or did they try to steer you toward another car simply because they have too many of that model in stock? Do they return your phone calls? Do they answer your questions in a straightforward manner? Or are they evasive and confusing?" Everything in the above, relating to salesmen, was lacking in our salesman at Wallace Mazda of Stuart. Right to the point where he diverted us away from what we were looking at, to a vehicle that had no interest to us. He even claimed a skill in "body language" that was completely irrevelvant and misdirection. We wound up having such a wonderful experience at Delray Mazda and the priced couldn't be beat! More