Wallace Volvo Cars

Dealer remained in contact with me; kept me informed on all that needed to be done, and the progress. Helped me with transportation to and from dealer. all that needed to be done, and the progress. Helped me with transportation to and from dealer. More

Dawn is good to work with. My only complaint is how long I had to wait for my service appointment. My only complaint is how long I had to wait for my service appointment. More

Every Department is exceptional. Joshua McClure in sales was a terrific asset to the sales process. He’s energetic, super organized and knowledgeable and friendly, too! He is a joy t Joshua McClure in sales was a terrific asset to the sales process. He’s energetic, super organized and knowledgeable and friendly, too! He is a joy to work with - from finding just the right car thru the buying process. I love my new XC60 Plug-in Hybrid and would not have purchased one without Josh’s amazing help. He made me feel like a valued customer. Such a good experience. More

An employee give us information about a feature. Our car had that was not the case which we found out after we purchased the car. The finance person also misled us with some deceitful information ab Our car had that was not the case which we found out after we purchased the car. The finance person also misled us with some deceitful information about how soon we could pay off the car without a penalty. I called the dealership to relay that information which they didn’t really seem to have an interest in and denied that the information was deceitful. I would be leery to buy a car from Wallace in the future. More

John Graner was so helpful and patient- my experience at Wallace Volvo was excellent- everyone was friendly and extremely efficient making my car buying experience a positive one! Wallace Volvo was excellent- everyone was friendly and extremely efficient making my car buying experience a positive one! More

Bought a used car from them a week ago and it already has issues, doesn’t run right. Shakes when u accelerate. Glad they forced the extended warranty on me although it probably won’t even be covered. Do NOT issues, doesn’t run right. Shakes when u accelerate. Glad they forced the extended warranty on me although it probably won’t even be covered. Do NOT buy from them. More

John Graner was the best! And the sales managers were helpful and truly were welcoming I forgot I was buying a car. Process was smooth and FAST. Absolutely recommend the custo And the sales managers were helpful and truly were welcoming I forgot I was buying a car. Process was smooth and FAST. Absolutely recommend the customer service was excellent. Plus my Volvo XC90 is soo cute ! More

My salesman was John Graner. He was amazing very attentive & answered all my questions. Manager Chris Smith was great getting the deal done! Would definitely recommend Wallace Vo He was amazing very attentive & answered all my questions. Manager Chris Smith was great getting the deal done! Would definitely recommend Wallace Volvo! More

Just purchased my second xc40 from Wallace Volvo and had a great experience again. John was very helpful and never once made me feel pressured, just gave me options and helped me choose what was best for me a great experience again. John was very helpful and never once made me feel pressured, just gave me options and helped me choose what was best for me. Steve with finance was hilarious, and again no pressure and could tell he genuinely cared about helping me and my situation (previous Volvo was totaled but she held her own, hence me buying the same exact car again!) John, Steve, and Cisco were all helpful, and not once felt like i was playing some game. Will be back for another Volvo when this lease is up!! More

I was looking for a car for my daughter. We saw something that would fit her needs. My daughter is under 18 and I am working abroad, so I could not be with her. She contacted Wallace and had We saw something that would fit her needs. My daughter is under 18 and I am working abroad, so I could not be with her. She contacted Wallace and had Joshua as her sales manager. He right away considered her as a client, which did not happened in couple other dealership. She went to see and test the car, obviously a daughter will tell you everything good about a car like they are experts..so you buy it. I got in contact with Joshua, who was genuine and personal. We went through the details of the car and best price he could offer us. Once we agreed on a price, he referred me to Bob (the finance director ...I believe) and we worked out the paperwork. This took couple days as my time zone was quite different. Joshua kept following the process and was available on WhatsApp the whole time (day and evening...even on the weekend). All documents signed, the car was picked up by my son who really had to take the keys and drive out. He delivered it at home and it made a beautiful surprise to my daughter as she had no clue I had bought the car she "loved". Now, she loves it even better. Thank you the Wallace team and especially to Joshua and Bob who made it very smooth and personable. More