Wallace Volvo Cars

We just purchased our 2nd Volvo from Wallace Volvo this weekend. They go out of their way to make you feel welcomed. Bruce, Chris & Jennifer work as a team to get you through the process seamlessly. The weekend. They go out of their way to make you feel welcomed. Bruce, Chris & Jennifer work as a team to get you through the process seamlessly. They went above and beyond to get the best deal for us. I'd highly recommend this dealership. More

Lack of knowledge and professionalism. We purchased our 2020 XC60 Inscription through the overseas program and Tina Taylor ( a title clerk ) from Wallace Volvo refused to process or vehicle We purchased our 2020 XC60 Inscription through the overseas program and Tina Taylor ( a title clerk ) from Wallace Volvo refused to process or vehicle claiming our vehicle was not part of their inventory. She claimed they had to go in person to the DMV to register the car. Never heard such a thing! She made us go through hoops, making lame excuses not to process our car. Until this day, I still don't have my car. I will never even do business again with Wallace Volvo or recommend any of my friends and family. More

Worth the 2 hour drive! I am really glad I took a chance with Chris at Wallace Volvo. The dedication, stellar service and fairness I got in return are worth their weight in I am really glad I took a chance with Chris at Wallace Volvo. The dedication, stellar service and fairness I got in return are worth their weight in gold! Drove 2 hours from Orlando and the process of getting into my new XC40 was seamless and handled professionally. The finance manager was top notch and didn't try to push anything (that's a first) and in less than 2 hours from arrival I was driving home! Highly recommend Wallace!! More

They are total liers I made a lease deal over the phone and on my way up to the dealership Chris called me to say he made a mistake. I told him in my business your word is I made a lease deal over the phone and on my way up to the dealership Chris called me to say he made a mistake. I told him in my business your word is your bond. I was willing to pay up for the lease but certainly not $120. a month. STAY AWAY!!!! More

Good service but.. All was great for the service I had done to my car; 20,000 service. But was extremely upset that they no longer wash your car after they service it??? All was great for the service I had done to my car; 20,000 service. But was extremely upset that they no longer wash your car after they service it??? Is this a cost cutting expense because they renovated??? It shows good customer service to wash your vehicle after it’s serviced; they always did. More

Volvo’s are expensive to fix but Dawn is awesome Most dealerships try to service your car and keep the prices down. Volvo parts are expensive and so is labor these days. Dawn always is helpful tellin Most dealerships try to service your car and keep the prices down. Volvo parts are expensive and so is labor these days. Dawn always is helpful telling me what is needed now versus stuff that can wait, prices are fair. Oil change is cheaper than Jiffy Lube. People complain because cars aren’t perfect. Dawn and Wallace have always been fair to us. More

Dirk was awesome! Also went to Wallace Dodge/RAM Dirk was very professional and straightforward with my new Volvo XC90 lease back in January 2018. He showed us how to use all the driving and comfort Dirk was very professional and straightforward with my new Volvo XC90 lease back in January 2018. He showed us how to use all the driving and comfort features in our new car. He even called to get an update and make sure all our questions were answered. Last month we decided to get a RAM pickup for work. Dirk made sure the salesman at Wallace RAM gave us premium service and they even gave us a discount for having used Wallace Volvo for our personal vehicle! The paperwork for the RAM was handled very efficiently and we are still happy w both vehicles. More

A Great VOLVO buying Experience at Wallace in Stuart We visited the Wallace dealership with all intentions of buying the new S60 but ended up leaving with a gorgeous XC40 SUV! Our salesman, Glenn Geng, w We visited the Wallace dealership with all intentions of buying the new S60 but ended up leaving with a gorgeous XC40 SUV! Our salesman, Glenn Geng, was very professional & knowledgeable on the features of both the S60 & XC 40 which helped us to make a decision to lease the SUV. He spent 30+ minutes with us as we test drove the car to learn about the newest features of the 2019 XC40. He also worked with us for a good deal on the price and took care of all the paperwork & phone calls for our auto insurance and motor vehicle registration. We drove our new SUV home a few hours later. We highly recommend Glenn and the Wallace dealership in Stuart for a great car buying experience! More

Get it in writing. There word is bull Purchased a 2018 Volvo S90 in January 2018. Purchased a loaner and got a good discount. The problem I am experiencing is the Manager ,Dirk, promised m Purchased a 2018 Volvo S90 in January 2018. Purchased a loaner and got a good discount. The problem I am experiencing is the Manager ,Dirk, promised me the upgraded 19.5" wheels for an additional $1000.00. I was willing to wait for the wheels before purchase but he promised me I would have them within 1 month since his Manager already gave the OK to sell me the wheels at a discounted price. I took his word. BIG MISTAKE. Have tried to contact DIRK a few times but to no avail. Showed up at the dealership to confront him. He gave me the run around and promised me again the wheels are coming in. Shame on me for not getting it in writing. Will never deal with WALLACE again. More

Worst service I’ve ever received anywhere My advice to everyone, do not go here. They turn a very simple repair into a nightmare. What was to be couple of hundred dollars to replace a sensor My advice to everyone, do not go here. They turn a very simple repair into a nightmare. What was to be couple of hundred dollars to replace a sensor turned into almost $1900 quote. After personally looking at what parts at this point, “Dawn” and the tech claimed to needing to be replaced were very unnecessary, Their reasoning for all extra parts is rust. I challenge anybody to show me a vehicle with no rust. You can find rust on a car straight off the assembly line. The tech also stated he broke off the sensor that needed to be replaced. This sensor is behind the break rotor which is kind of a tight space, had he removed the break caliber and rotor as he should have, it would have been much easier to remove the bad sensor. Now the entire time both the tech and Dawn are insisting that the rust on the vehicle is why they can’t get the rotor off to properly make the repair. While Iam standing right there watching I ask that the tech spray liquid wrench it, low and behold the rotor came off now the area where this sensor was is readily accessible. So without the removal of the rotor and no prior approval from myself to risk removing the broken sensor via drilling it out and possibly causing unnecessary damage, he took it upon himself to drill it out. Due to drilling in an awkward and confined space resulted in the hole in which the sensor to be replace was wallowed out causing the sensor to not sit in properly. Now the next day they are telling me I need to replace this part because the sensor will not fit properly and need bearing to ensure that all the parts go together without further issues. After speaking with Dawn twice more about theses extra needed parts she finally realizes she not going to get them out of me refers me to her manager with a very rude attitude. My conversation with the manger does not go their way either, This place has one goal get your car in and make as much as they can. To sum it up they didn’t get $1900 out me, my car is on it way to another shop. Don’t get ripped off More