Walls Ford - Service Center

Walls Ford has always been right there when I needed them, ever since my son bought a Ford Fusion when they were in Amesbury. This trip was for an oil change but also to look at a rear tail light. Ste them, ever since my son bought a Ford Fusion when they were in Amesbury. This trip was for an oil change but also to look at a rear tail light. Steve and Bob worked with me to come to a resolution and although I didn't end up buying the replacement from Ford they offered to install it for me. For me that's real service, putting the customer first. That's why we have a Ford Escape and Ford EcoSport, both of which are running fine due to regular maintenance at Walls ! More

The staff & service are trustworthy and reliable as always and that’s been five years. always and that’s been five years. More

Great service, they let me know if there was any thing else I should be aware of. I left money laying around in my truck to see if any of it would disappear. It was all there. That gave me a good feeling else I should be aware of. I left money laying around in my truck to see if any of it would disappear. It was all there. That gave me a good feeling about people working on my truck. Keep up the great service and I’ll keep coming back. More

Bob was welcoming and very personable. He took my vehicle in right away. He double checked my contact information. I asked him if a few scratches could be buffed out of the car and he said He took my vehicle in right away. He double checked my contact information. I asked him if a few scratches could be buffed out of the car and he said absolutely. He had me show him exactly where the scratches were so he could point it out to the service associates. My car was in for a “5 star” detail when the car was ready, When I picked it up it looked brand new. Amazing job; this is probably the fourth time I’ve brought my vehicle in for a detail. I wouldn’t go anywhere else.. More

Sean is THE BEST and is a stand out for Walls Ford He is both knowledge and trustworthy. Walls is lucky to have him. I don't really love my car but Sean makes buying yet another Ford a true possibility both knowledge and trustworthy. Walls is lucky to have him. I don't really love my car but Sean makes buying yet another Ford a true possibility More

Best service department I have ever dealt with. Printed services, on time service and departure. No surprises! Printed services, on time service and departure. No surprises! More

Walls is our go to. The service department is the best. We have two Fords and a Hyundai and they service all our vehicles. Always upfront and honest. The service department is the best. We have two Fords and a Hyundai and they service all our vehicles. Always upfront and honest. More

Wonderful but if you want earnest Hemingway you will need to pay me by the word to pay me by the word More

Sean and the service department is the best. We have 2 cars and Sean does not hesitate to fit me in especially in an emergency. He is very responsive, always follows up and explains everything t We have 2 cars and Sean does not hesitate to fit me in especially in an emergency. He is very responsive, always follows up and explains everything that is happening in a calm and understandable way. Sean brings options and recommends solutions. He works around time constraints and the needs of the customer. He as always been there for our family making sure we are taken care of and our cars are operating safely. I cant say enough good things about Sean. More

Awesome overall. .timely, professional, and friendly..I would recommend this dealership and there service depart.ent .timely, professional, and friendly..I would recommend this dealership and there service depart.ent More