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Wally's Chrysler Jeep Dodge RAM of Amsterdam
Amsterdam, NY
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 727 reviews
April 02, 2019
Worst Service Experience Ever I had made an appointment a week in advance for an oil change and an airbag recall. I was told my service would take about an hour and a half. I dro I had made an appointment a week in advance for an oil change and an airbag recall. I was told my service would take about an hour and a half. I dropped my vehicle off 15 min early and had arrange a friend to pick me up and bring me back. After 2 and half hours, nobody had called me to let me know the status of the service. I decided to return to the dealer to find out that my vehicles service wasn't even started! I wasted about 4 hours total between driving to and from dealership and waiting. I had reached out to the service manager and his immediate response was, "We'll get you in right away" Unfortunately after wasting my Saturday morning, I had plans for the afternoon and couldn't wait any longer for this routine service. The manager told me he would reach out to me on Monday to "Take of me", but it is now Tuesday and I have not heard back yet. After being a customer for more than 10 years, this debacle of a service appointment will be the last. More
by Dodge12078
Employees Worked With
Dan Perkins, Kathryn Young
April 02, 2019
Love my Jeep! Thank you Andi! Andi makes the experience stressfree and with ease, I felt confident in my purchase due to Andi. I would highly recommend her for future puchases. J Andi makes the experience stressfree and with ease, I felt confident in my purchase due to Andi. I would highly recommend her for future puchases. Just as soon as I walked through the doors, she greeted me with a smile and very kind welcome. More
by Roulette00
Employees Worked With
Dave June, Marc Clouser, Jim Cobb, Andi Smith
April 02, 2019
It was great It was a great deal and we had an amazing sales person that led the way for us to be first time buyers fucillos are a great dealership to goto It was a great deal and we had an amazing sales person that led the way for us to be first time buyers fucillos are a great dealership to goto More
by KYLEWROBEL981$
Verified CustomerEmployees Worked With
Ryan Palmateer
March 30, 2019
Always satisfied Always can get in ASAP . I never have to edit long and I’m very pleased with my service. How come you don’t wash the cars every time they’re serviced? Always can get in ASAP . I never have to edit long and I’m very pleased with my service. How come you don’t wash the cars every time they’re serviced? More
by leo1960
Employees Worked With
Lance Hopkins
March 30, 2019
Service was good will go back wish prices where lower or more deals I didn’t get a free tire after I got three I paid for all four was good will go back wish prices where lower or more deals I didn’t get a free tire after I got three I paid for all four More
by LUGOSUZALY
Employees Worked With
Kathryn Young
March 29, 2019
Great Experience Lindsay and Marc at Fuccillo CDJR helped us find a great Jeep Compass! The process was super easy and quick and we were able to drive off in our new c Lindsay and Marc at Fuccillo CDJR helped us find a great Jeep Compass! The process was super easy and quick and we were able to drive off in our new car that same day! I Definitely recommend going to this dealership! More
by JZMIYARCH
Employees Worked With
Lindsay Zilberman, Marc Clouser
March 29, 2019
Purchased new Jeep Cherokee Our sales representative was very helpful, polite, and accommodating. The financinial package was very fair. Financing was well-explained. We would de Our sales representative was very helpful, polite, and accommodating. The financinial package was very fair. Financing was well-explained. We would deal with them again. More
by CG.GRAY
Employees Worked With
Jim Cobb, Nivek Timmons
March 28, 2019
Finally....a Fucillos that knows what it's doing! Great oil change. They even showed me how dirty my filters were so I could make an educated decision to change them. Great Service Team! Great oil change. They even showed me how dirty my filters were so I could make an educated decision to change them. Great Service Team! More
by julietucker825
Employees Worked With
Kathryn Young
March 27, 2019
All around great customer experience I had an appointment for 4PM. They took me right in and completed the work in a professional manner. The facility is clean and you can ask a questio I had an appointment for 4PM. They took me right in and completed the work in a professional manner. The facility is clean and you can ask a question of the mechanic that worked on your car without a lot of “I’ll see if he’s available” gibberish. Its like a small town dealer who really wants your business. Kathryn is awesome!! More
by KENNYIRWIN
Employees Worked With
Troy in service, Doug Gunnerson
March 26, 2019
AWFUL I SAT FOR SIX HOURS THE CAR I TEST DROVE WAS ON THE LOT WITH A STICKER AND NEVER CLEANED ON THE INSIDE ...DRIPPINGS DOWN THE BACK PASSENGER SEAT AS WE I SAT FOR SIX HOURS THE CAR I TEST DROVE WAS ON THE LOT WITH A STICKER AND NEVER CLEANED ON THE INSIDE ...DRIPPINGS DOWN THE BACK PASSENGER SEAT AS WELL AS A PAIR OF SUNGLASSES IN THE EYEGLASS HOLDER . THE ODOR WAS SO BAD THE SALESMAN HAD TO OPEN THE WINDOW ON THE TEST DRIVE ...WHEN I ASKED IF THEY WERE GOING TO CLEAN IT THEY SAID "ONLY IF YOU BUY IT " NEVER EVER AGAIN TOTALLY DISGUSTING !! More
by B Lee
Employees Worked With
Jasmine Velasquez, Jim Cobb
