Wally's Chrysler Jeep Dodge Ram of Nelliston

My recent experience at Fuccillo Ford, Nelliston was nothing less than exceptional. While having engine problems with my Ford Escape, I took my vehicle to another dealership who was closer to my locati nothing less than exceptional. While having engine problems with my Ford Escape, I took my vehicle to another dealership who was closer to my location. I was told it would take months for them to complete the work. So, I contacted Fuccillo Ford where I actually purchased the SUV. They requested that I bring it in for analysis. I did and a loaner vehicle was immediately provided without hesitation. Their exceptional service team diagnosed the problem, ordered and installed a replacement engine in record time. When going to pay the bill, I was told there was no charge because of an extended factory warranty on the engine. The other dealership had no idea this extended warranty existed. I'm definitely one satisfied Fuccillo customer. Regards, William Hinton More

Good and understanding of my needs listened and followed through on service doing well staying friendly through on service doing well staying friendly More

The maintainence supervisor carefully explained the repatbtequired and the costOversaw the entire repair until completion repatbtequired and the costOversaw the entire repair until completion More

I wouldn't recommend that place if it was the only place to have a car serviced I took it in with an issue that I knew I had in 4 hours later they called me up and told me I had the issue I told them I had to have a car serviced I took it in with an issue that I knew I had in 4 hours later they called me up and told me I had the issue I told them I had take your car any place but fisello More

very friendly and service performed in a timely manner very happy with our new ford edge very happy with our new ford edge More

I purchased my car on November 8 and paid cash. I was told I could not take the car because they did not have the title which would only take 2 to 3 days. I did not receive my car until 22nd of November. told I could not take the car because they did not have the title which would only take 2 to 3 days. I did not receive my car until 22nd of November. The car was supposed to have been detailed and the two recalls we’re supposed to have been cleared. None of these things were done. The car was filthy when I received it despite being told more than once that it had been cleaned. The entire experience was very disappointing. More

Steve and his crew continue to do a super job keeping my car in top shape. I always leave feeling good about the work I have done there. Steve is always super helpful and does a great job! car in top shape. I always leave feeling good about the work I have done there. Steve is always super helpful and does a great job! More

Salesman was great. Noticed a couple dents in the truck and some minor scratches, I asked if it could be fixed. The response I received was " we can buff the scratches but it's a used truck and the dents a and some minor scratches, I asked if it could be fixed. The response I received was " we can buff the scratches but it's a used truck and the dents aren't our issue ". Really? I paid $44,000 for a used truck and they can't even take care of a few minor things. Worst buff job I've ever seen. Now it's going to have to go to a detail shop and get done the right way. Unbelievable. Bc of this I will not buy from fuccillos again. More

I am so happy with my Ford Escape 2021 what a difference going from the Fusion, I feel I am able to see so much more while driving. I want to thank Mike Risucci for going above for looking for the perfect v going from the Fusion, I feel I am able to see so much more while driving. I want to thank Mike Risucci for going above for looking for the perfect vehicle for me! Also a shout out to his staff who spent so much time with me acquainting me with the Escape. Thank you so much 😊 More